Richmond, Virginia
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Yesterday
Role: Service Delivery Manager (SDM) Location: Richmond, VA (Onsite) (Locals) Exp: 12+ Years USC The Service Delivery Manager (SDM) is the single-point owner for end-to-end IT service delivery for Retail, accountable for operational stability, SLA adherence, and business continuity across retail stores, distribution centres (DCs), and corporate IT systems. The SDM plays a critical leadership role during Priority 1 and Priority 2 incidents, ensuring rapid service restoration, accurate stakeholder
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Full-time, Third Party
Depends on Experience
