Rockville, Maryland
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Today
MELE Associates, Inc. is seeking a motivated, customer-focused Help Desk Technician to provide technical support and troubleshooting services to our on-site and remote personnel. Serving as the primary point of contact via phone, email, and instant messaging, you will deliver responsive Tier I/II support, resolve technical issues within established service level agreements (SLAs), and uphold our high customer service standard. ESSENTIAL FUNCTIONS Incident Management & Technical Support: Serve
Full-time
USD 22.00 - 26.00 per hour