jobs in Schaumburg, IL, USA

2 results (0 new)

Schaumburg, Illinois

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2d ago

The NDS Managed Service offering, NCompass, provides 7x24x365 proactive management and support of our clients' infrastructure, ensuring peak performance and improving overall service levels while typically reducing operational expenses. Our clients are able to focus on their core business rather than operational support, and NDS is able to provide challenging opportunities to talented, customer-focused network support professionals. We are looking for NOC engineers to work various shifts with a

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Full-time

$40k - $55k

Help Desk Analyst

Hybrid in Schaumburg, Illinois

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2d ago

Help Desk Analyst This position will support NDS at their Schaumburg HQ in a hybrid work environment where they are onsite 2 days a week by providing technical advice, guidance, and informal training to end users (local and remote) for hardware and software. Perform necessary diagnostic and corrective actions for hardware and software problems. Respond, resolve and document all service tickets using NDS proprietary ticketing system. Provide high level of customer satisfaction in a timely manner.

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Full-time

$40,000 - $55,000