Seattle, Washington
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Today
Skill Highlights- please indicate the # of years on each of the following skills: Amazon Connect Product Management Telephony Key Responsibilities: Day-to-Day Administration: Routing Configurations: Design, implement, and maintain contact flows, routing profiles and queues to ensure optimal call distribution User Management: Manage agent profiles, security profiles, permissions, and access controls within Amazon Connect Queue Updates: Configure and optimize queue settings, hours of operation
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