jobs in Tampa, FL, USA

2 results (1 new)

Tampa, Florida

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Today

Position Summary: The Systems Analyst acts as the foundation for Meriplex's Technical Assistance Center (TAC) and reports to a TAC Manager. This role works within the TAC's ticketing system to resolve Level 1 end user issues. The Systems Analyst must deliver exemplary customer service while following all SOPs to complete customer requests. The person in this position is responsible for an array of end-user issues ranging from general desktop diagnostics to customer specific application support.

Full-time

Compensation information provided in the description

Cyber Incident Responder

Remote or Texas

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Today

Impact: This role leads high-severity incident response for client environments, reducing client downtime, containing ransomware and hands-on-keyboard intrusions, coordinating recovery resources across MSP teams, and maintaining clear, calm, executive-ready client communications during active incidents. Position Summary: The Cyber Incident Responder is a senior technical role within the Security Operations Center responsible for leading response to confirmed or suspected cyber incidents across

Full-time