Springfield, Virginia
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Today
Overview The Help Desk Technician provides technical and functional support for a Commercial Off-The-Shelf (COTS) software solution delivered to a U.S. Government customer. The COTS platform integrates with external systems to support the federal acquisition lifecycle. This role serves as a primary point of contact for end users, resolves or routes incidents and service requests, supports adoption of the new system, and helps the program maintain reliable operations and a positive customer exp
Part-time
USD 116,000.00 - 130,000.00 per year
