2nd Line Support Jobs in Chicago, IL

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Service Desk Technician

TEKsystems c/o Allegis Group

Chicago, IL, USA

Full-time

Description: CIBC is about to rollout of MS Authenticator and Prisma VPN to all US users. This is an authentication and VPN change for all US users, which will drive an increase in ServiceDesk calls. They are looking to bring in 4 technicians that can address those calls while their team focuses on their day-to-day operations. Prior experience providing IT Support within an enterprise environment. Experience utilizing an enterprise ticketing tool. (CIBC uses ServiceNow) Experience troubleshoot

Application Support Specialist

TEKsystems c/o Allegis Group

Chicago, IL, USA

Full-time

Description: Our client is looking to add an experienced Application Support Specialist to their team! This individual will be responsible for supporting over 100 applications and will have access to multiple top initiatives. Experience this team is looking for: - Experience in level 3 support for Information/Cyber Security applications - Experience supporting application that sit on Linux & Windows - Experience supporting database technologies - Experience monitoring applications using Splun

Service Desk Technician

TEKsystems c/o Allegis Group

Chicago, IL, USA

Full-time

Description: Our client is about to rollout of MS Authenticator and Prisma VPN to all users. This is an authentication and VPN change for all users, which will drive an increase in ServiceDesk calls. They are looking to bring in 4 technicians that can address those calls while their team focuses on their day-to-day operations. Prior experience providing IT Support within an enterprise environment. Experience utilizing an enterprise ticketing tool. (CIBC uses ServiceNow) Experience troubleshootin

End User Support Analyst V

U.S. Tech Solutions Inc.

Arlington Heights, IL, USA

Contract

Job Title: End User Support Analyst V Location: Arlington Heights, IL Duration: 12+ months contract Position Summary: Job Title: : End User Support Analyst V Desktop / PC Support with Windows OS Location: Fully Onsite 5 Days a week Night Shift (Rotational Shift might happen) Duration: 12+ Months with possible extension Top 3 skill sets required for this role: Experience supporting Windows operating systems. Experience managing large PC environment preferred. Have broad expertise in computer soft

Salesforce Administrator

CIS Technologies Inc.

Chicago, IL, USA

Contract

We are looking for a highly capable Salesforce administrator to ensure that our corporation capitalizes on the benefits offered by the Salesforce CRM system. In this role, your duties will include creating user accounts, maintaining our sales databases, and training staff on the effective use of Salesforce products. To ensure success as a Salesforce administrator, you should possess extensive knowledge of Salesforce system administration and the ability to work in a fast-paced environment. Sales

Onsite Network Support Engineer (Chicago, IL)

Randstad Digital

Chicago, IL, USA

Full-time

job summary: Randstad Digital has an immediate need with our longstanding end customer, a leading technology (network) Consulting firm. 4 month initial engagement with strong potential to extend. . Must be able to pass in depth background check. Required Skills: 12+ years of experience in network engineering including designing, developing, delivering, and supporting large, complex LAN & WAN (Corporate Campus) environments Extensive experience with Data Center Core & Edge Routing and Switching

Infrastructure Engineer

Innova Solutions, Inc

Chicago, IL, USA

Contract

Position type: Full-time -- Contract Location: Hybrid Chicago, IL. (Open to Denver as well) 3 days a week onsite No C2C. W2 only. As an Infrastructure Engineer, you will: As an Infrastructure Engineer, you may have interaction with and visibility to members of the GIS senior leadership team as well as key business unit stakeholders. Additionally, you will have the opportunity to collaborate with a deeply committed team of recognized information security experts on high visibility security init

Salesforce Administrator at Chicago, IL

GLOBAL VISSE INC

Chicago, IL, USA

Contract

Position: Salesforce Administrator Location: Chicago, IL - Locals are preferred. Duration: 6-12 Months We are looking for a highly capable Salesforce administrator to ensure that our corporation capitalizes on the benefits offered by the Salesforce CRM system. In this role, your duties will include creating user accounts, maintaining our sales databases, and training staff on the effective use of Salesforce products. To ensure success as a Salesforce administrator, you should possess extensive k

Senior IT Support Engineer

Bay Area Techworkers

Chicago, IL, USA

Contract

POSITION: Sr IT Support Engineer TYPE: Contract LOCATION: Chicago, IL DESCRIPTION: To provide technical services and support to all employees world-wide in technologies including desktop and audio video support, new hire on-boarding, advanced application configuration and event support. As a Senior Support Engineer, you will manage and resolve an array of mobile, desktop, audio/video, network, and telecommunications issues, ensuring that our employees remain as productive as possible. You m

Desktop Support (Chicago)

DBI Staffing

Chicago, IL, USA

Full-time

Description This is a full-time position,onsite 5 days a week. The ideal candidate would have law firm experience but we are very open to hiring from other industries. Provide accurate and timely deskside support to all personnel in the use of approved firm applications and hardware within a 24/7 law firm environment. Responsibilities Provide deskside technical support in a courteous and timely manner.Troubleshoot problems with Windows-based workstations, custom applications, email, network and

Infrastructure/Application Support

Emonics LLC

Chicago, IL, USA

Full-time, Contract

Work Model: Remote Only (This is a fully remote position, for US-based residents only. The team works in the Central time zone) Salary: $60.00 $65.00 /Hr. Requires skills include: OpenText Teamsite - CCProfessional (current version is 16.6.1.0.0 with OpenDeploy) - AWS hosted. IBM Watson Explorer (Current version is 12.0.3.13) hosted on-Prem Linux Servers. Proficiency in troubleshooting OpenText TeamSite's content publishing framework, configurations, and customizations. Proficient in OpenDeplo

Level 2 Support Technician

LaSalle Network

Chicago, IL, USA

Full-time

LaSalle Network is working with an in-home nursing care organization, who is in need of a Level 2 Support Technician. The individual will perform contract, performance, relationship and risk management with IT vendors. If you are looking for a new opportunity to learn and grow professionally then this position is for you! Level 2 Support Technician Responsibilities: Install and maintain operating environments Monitor these operating environments and responding to issues proactively Respond effec

Level 2 Support Technician

LaSalle Network

Chicago, IL, USA

Full-time

LaSalle Network is working with an in-home nursing care organization, who is in need of a Level 2 Support Technician. The individual will perform contract, performance, relationship and risk management with IT vendors. If you are looking for a new opportunity to learn and grow professionally then this position is for you! Level 2 Support Technician Responsibilities: Install and maintain operating environments Monitor these operating environments and responding to issues proactively Respond effec

Technical Support Specialist - M

Next Step Systems

Chicago, IL, USA

Full-time

Technical Support Specialist, Chicago, IL The Technical Support Specialist will serve as the in-house IT assistant to the Lead Engineer for growing 50+-employee firm, including resolving user-specific and basic networking issues, managing relationship with external IT vendor, and suggesting and implementing technology-related business-improvement projects. Ability to troubleshoot and solve straight-forward problems that do not have SOPs required. Company requires a full COVID-19 vaccine (as de

Associate Principal, Production Server Administration

Request Technology, LLC

Chicago, IL, USA

Full-time

Hybrid, 3 days onsite, 2 days remote 2nd shift, Tuesday Saturday, 230pm to 11pm A prestigious company is looking for Associate Principal, Production Server Support. This role will be the first line of support for 24/7 coverage of Mainframe, Unix, Windows, and Networking platforms. They will monitor multiple applications and use technologies such as UC4, Applied Dynamics, Mobius, Logic Monitor, etc. Responsibilities Employ first-level Incident identification and resolution techniques to addres

Managed Service Support Engineer - M

Next Step Systems

Oak Brook, IL, USA

Full-time

Managed Service Support Engineer, Oak Brook, IL This is a full time permanent Managed Service Support Engineer position. Looking for well-rounded technologists with experience working with small and mid-sized businesses preferably. A diverse technical skill set is key, along with stellar client service skills, excellent written/verbal communication skills, high energy level and dynamic personality. Must own a reliable car with insurance to travel to client sites 50% of the time downtown and t

IT Support Specialist - M

Next Step Systems

Chicago, IL, USA

Full-time

IT Support Specialist, Chicago, IL The IT Support Specialist will serve as the in-house IT assistant to the Lead Engineer for growing 50+-employee firm, including resolving user-specific and basic networking issues, managing relationship with external IT vendor, and suggesting and implementing technology-related business-improvement projects. Ability to troubleshoot and solve straight-forward problems that do not have SOPs required. Company requires a full COVID-19 vaccine (as defined by the C

SingleStore/MemSQL Production Support

Innova Solutions, Inc

Chicago, IL, USA

Contract

Innova Solutions is immediately hiring for a SingleStore/MEMSQL Production Support. Title : SingleStore Production Support/DBA Location : Chicago, IL(Hybrid) Duration : Contract(12+ Months) Qualifications: A few years of hands-on SingleStore experienceCould be experience as a DBA, procedure writing, creating, production support, configuringThe hiring manager will take any SingleStore background and look to broaden it The role is a production support role, but the bank is trying to scale the pr

Network Support Engineer - M

Next Step Systems

Oak Brook, IL, USA

Full-time

Network Support Engineer, Oak Brook, IL This is a full time permanent Network Support Engineer position. We are looking for well-rounded technologists with experience working with small and mid-sized businesses preferably. A diverse technical skill set is key, along with stellar client service skills, excellent written/verbal communication skills, high energy level and dynamic personality. Must own a reliable car with insurance to travel to client sites 50% of the time downtown and throughout

Senior IT Infrastructure Engineer

Northeastern Illinois University

Chicago, IL, USA

Full-time

Northeastern offers a rewarding working environment for our students and employees. Our faculty and staff are smart, dedicated people who work to create an excellent urban university experience for bright and motivated students.The Senior IT Infrastructure Engineer provides technical expertise and support, and project leadership for IT infrastructure including servers and storage hardware, data center networking equipment, operating systems, cloud systems, and backups. This includes the implemen