New York, New York
•
Today
What will you do? * Troubleshooting and repairing hardware issues; * Urgent break/fix replacements (e.g., hardware failure troubleshooting and replacement) in accordance with Knowledge Base Articles and work instructions; * Preventative maintenance (e.g., lifecycle); * Troubleshooting HW issues on end user devices; * Proper utilization of ServiceNow; * ServiceNow queue management and Ticket follow-up; * Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; *
Easy Apply
Full-time
Market




