11 results (0 new)
Remote
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Today
Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. Summary of the Role The Systems Analyst, CS Workforce Management, plays a critical role in supporting and optimizing the global Workforce Management (WFM) platform and
Full-time
USD 50,000.00 per year
Remote or Hybrid in Carson City, Nevada
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Today
Title: AWS Connect Engineer Industry: Government Department Duration: Multi Year Compensation: $45-$55/hr Work Requirements: , Holders or Authorized to Work in the U.S.Please apply directly or email resumes to Haylie Neer Our Government client is undertaking a multi-year comprehensive transformation of its systems, environment, and business structure. They are emphasizing a complete overhaul of service offerings that focus on a new way of business. Centered around an online strategy wherever pos
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Contract
BASED ON EXPERIENCE
Remote
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13d ago
We are looking for CRM Lead for San Jose, CA. Required Skills 5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (RightNow).Solid understanding of customer service operations and CRM/contact center best practices.Strong communication, stakeholder management, and onsite leadership skills.Ability to create detailed functional and technical documentation.Experience managing projects in cross-functional enterprise environmentsOptional Skills 3+ years of hands-on
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Full-time
$120,000 - $140,000
Remote
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Today
DIRECT CLIENT: AWS Software Process Engineer Location: Carson City, NV Duration: 24+ months (extendable) Rate: $W2/1099 100% REMOTE Experience and Skills Required Bachelor's degree in computer science, Information Systems, Software Engineering, or a related field.3+ years of hands-on experience in building call flows and IVR within AWS Connect and configuration and implementation of the Amazon Connect Platform.Experience with virtual network design, delivery and troubleshooting in AWS.Working
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Contract
Depends on Experience
Remote
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16d ago
Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on systems knowledge, technical integration, and business process alignment across customer service and support environments. Job expectation: * Lead onsite CRM initiatives involving Oracle Service Cloud configuration,
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Contract, Third Party
$60 - $70
Remote
•
Yesterday
Job Title: Amazon connect Architect/Release Manager/Developer Duration: 12 - 36 Months Location: Carson City, Nevada - Remote This position is 100% remote Project Overview Undertaking a multi-year comprehensive transformation of its systems, environment, and business structure. emphasizing a complete overhaul of service offerings that focus on a new way of business. Centered around an online strategy wherever possible, this customer-focused model will be the North Star for all efforts. This p
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Contract, Third Party
$66 - $72
Remote or Nevada
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Today
Position: AWS DevOps Engineer Duration: 1-3 years Remote Work i. Project Overview The Nevada Department of Motor Vehicles (DMV) is undertaking a multi-year comprehensive transformation of its systems, environment, and business structure. DMV is emphasizing a complete overhaul of service offerings that focus on a new way of business. Centered around an online strategy wherever possible, this customer-focused model will be the "North Star" for all efforts. This position is needed to support thi
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Contract
Remote
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Today
Senior Technical Project Manager Department: Information Technology Location:REMOTE - *Candidate MUSTbe local to the Washington, DC metro area or Gaithersburg, MD.* Role Type: 6-Month CONTRACT (potential for contract extension, based on candidate performance) Clearance:Must have the ability to obtain a Public Trust clearance About Our Client Our client is a well-established technology and consulting organization supporting multiple Federal agencies across the U.S. They deliver innovative IT an
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Contract
Depends on Experience
Lansing, Michigan
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Today
In person interview needed. Onsite from day 1 Location: Lansing, MI Duration: 12- 12+ months (High Possibility of Further Extensions) Responsibilities Confident in a client facing role and possess the ability to manage multiple stakeholders. Coordinate and perform release planning, development, testing, and releases on multiple agencies IVR enhancements. Build Call flow designs, Chat and integration to backend systems using application program interfaces (API). Manage NICE BU and provide Subje
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Contract, Third Party
$$70/hr
