Remote
•
3d ago
Job Description: No Corp to Corp, Only W2/ 1099 Resumes will be considered Build a fully functional Amazon Connect contact center to replace the NV DMVs current call center with the minimum capabilities:IVR/IVACall routingCall treeSkill based routingCall QueuesOmnichannel communicationsReporting via LexChatbotWork proactively to address and resolve issues that may impact release schedules.Manage version control systems to ensure accurate tracking and documentation of software changes.Coordinate
Easy Apply
Contract
Depends on Experience