Call Center jobs in Baltimore, MD

Network Operations Center Yechnician (3rd Shift)

Annapolis, Maryland

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Today

Top Skills' Details OVERNIGHT SHIFT - 11 PM - 7:30 AM Rotations - 5 days on 2 days off; 5 days on 3 days off 1. Experience in a Network/Security operations center - 24/7 support environment; Proven experience in the intake, prioritization, triage, troubleshooting and escalation of network/systems/application incident and problem management. 2. Previous experience monitoring and troubleshooting system performance, troubleshoots, resolves, or escalates network issues; monitoring network manageme

Full-time

USD 27.00 - 30.00 per hour

Helpdesk Shift Supervisor (Annapolis Junction, MD)

Maryland

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Today

Description & Requirements Maximus is seeking a Helpdesk Shift Supervisor to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland. As Helpdesk Shift Supervisor, you will be responsible for providing technical support to our users and clients by triaging, researching, and answering questions regarding the program and systems. You will also be responsible for supervising other Operations Support Center operators, and act as both mentors and

Full-time

USD 55,000.00 per year

Warehouse Security Supervisor

Severn, Maryland

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Today

Job Description: GardaWorld Security Services is Now Hiring a Surveillance Security Officer! Ready to suit up as a Surveillance Security Guard-Supervisor? What matters most about a role like this is your sharp eye, capturing every detail as you scan a series of screens. Tell us about your strong observation skills with attention to detail. As a Security Officer ? Surveillance, you will be the person spotting threats before they escalate in environments such as a security operations centers, cal

Full-time

Compensation information provided in the description

Customer Service Advocate

Remote

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5d ago

Immediate need for a talented Customer Service Advocate . This is a 06+ months contract opportunity with long-term potential and is located in US(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:26-25640 Pay Range: $20 - $21/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Work Location: Remote preferred candid

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Contract

20 - 21

Customer Service Representatives

Remote

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4d ago

Job Title: Customer Service Representatives Location: McKinney, TX Employer: 4Consulting, Inc Position Type: Full Time Worksite: Remote Position Summary 4Consulting, Inc is seeking a qualified Customer Service Representatives to support technology consulting, application development, systems analysis, testing, data management, cybersecurity, infrastructure, or project delivery services for client projects. The selected candidate will perform duties consistent with the clients project

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Full-time, Third Party

Depends on Experience

DevSecOps Engineer (Secret Clearance)

Baltimore, Maryland

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2d ago

Join Deloitte's Government & Public Services practice as a DevSecOps-focused Senior Consultant, Enterprise Security. In this role, you will help clients build, secure, and modernize software delivery environments by embedding security across the software development lifecycle. You will work across cloud, application, infrastructure, and platform teams to automate security controls, improve compliance, and strengthen resiliency in mission-driven environments. Work You'll Do As a Senior Consultan

Full-time

USD 107,925.00 - 188,000.00 per year

Software Engineer III with TS/SCI Polygraph

Baltimore, Maryland

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3d ago

We are seeking a Software Engineer to design, build, and maintain secure, scalable applications that support process engineering and automation initiatives. In this role, you will develop AI-enabled websites, internal tools, dashboards, and application programming interfaces that operate in a compliance-driven environment. The role requires hands-on experience across the software development life cycle, from requirements analysis and architecture through testing, deployment, and ongoing mainten

Full-time

USD 119,000.00 - 198,400.00 per year

Senior Consultant, Strategy, Growth, and Transformation, Identity & Gen AI Engineer

Baltimore, Maryland

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11d ago

As organizations adopt generative AI, securing how AI agents, models, and automated workflows access enterprise systems and data has become a core engineering challenge. As an Identity & Gen AI Engineer, you will build generative AI solutions with identity, access, and trust engineered in from the start, securing both human and non-human identities and governing how AI agents and GenAI platforms reach data and downstream systems. This role focuses on hands-on engineering, integration, and contin

Full-time

USD 105,400.00 - 207,800.00 per year

Clinical Service Desk-Helpdesk-REMOTE-US

Remote

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26d ago

Company Overview: Req ID: 382793 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Job Description: Job Description: All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be requi

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Contract

$20 - $25

Data Scientist III

Fulton, Maryland

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Today

Job Summary: This individual contributor is primarily responsible for participating in the design and development of data pipelines and automation for data acquisition and ingestion of raw data from multiple data sources and data formats under the guidance of more senior data scientists. This role is also responsible for developing detailed problem statements outlining hypotheses and their effect on target clients/customers, analyzing and investigating data sets and summarizing key characterist

Full-time

USD 131,300.00 - 169,840.00 per year

Inside Sales, Lead generator

Remote or Hybrid in Lewisville, Texas

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Today

Sales CoordinatorRemote and hybrid- Need local candidates in Dallas/DFW area We are seeking a Lead Qualification Specialist to support our sales organization by identifying, researching, qualifying, and developing new business opportunities for our outside sales team. This position will begin by helping manage and organize a large volume of leads, ensuring timely follow-up, accurate information, and prioritization of opportunities. As the role evolves, the individual will conduct outbound prospe

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Contract

20 - 22

Contact Center Agent (Remote)

Remote

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3d ago

Customer Service Representative (Remote) Rotation Shift (9 hours) Shift Timing 5:00 AM - 5:00 PM PST Overview The Customer Service Representative (CSR) is part of the Contact Centre team responsible for handling customer inquiries across multiple communication channels including phone, email, chat, fax, and SMS. The role focuses on delivering high-quality service, ensuring a positive customer experience, and maintaining compliance with client and company standards. Key Responsibilities Performan

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Full-time

$16 - $17

D&T Help Desk Analyst

Remote

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Today

Job Title: D&T Help Desk Analyst Job Location: TX (Remote) Job Duration: 12 Months (Possibility of Conversion) Work Schedule Monday - Friday 7:00 AM - 4:00 PM CST Position Overview The D&T Help Desk Analyst provides first-level technical support by assisting users with software, login, email, Office 365, mobile device, and other technical issues. This is a customer service-focused role that requires strong troubleshooting skills and the ability to guide users through technical solutions.

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Contract

IT EUX Junior Engineer I - Remote US Only

Remote

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Today

IT EUX Junior Engineer I - Remote US Only Department: Blue Mantis Employment Type: Full Time Location: Remote Description The EUX Junior Engineer I provides support to all Managed Services contracted clients. The analyst is responsible for first level technological problem determination, problem/incident recording, and problem resolution to issues reported by customers. The EUX Junior Engineer I is the front line in the Help Desk Call Center and is responsible for providing technical suppor

Full-time

L1 Tech Support, Helpdesk

Remote or Atlanta, Georgia

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Today

RESPONSIBILITIES: Kforce has a client seeking a remote Helpdesk Associate to join their team. We are seeking a this person to provide customer service and technical support in a fast-paced call center environment. This role is responsible for assisting customers and internal users with order-related inquiries, troubleshooting technical issues, and resolving hardware, software, and account access concerns. Support is primarily provided through inbound phone calls and requires strong problem-solvi

Contract

$19 - $19 hourly

L1 Tech Support - Helpdesk

Remote or Atlanta, Georgia

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Today

RESPONSIBILITIES: Kforce has a client seeking a remote Helpdesk Associate to join their team in Atlanta, GA. We are seeking a Helpdesk Associate to provide customer service and technical support in a fast-paced call center environment. This role is responsible for assisting customers and internal users with order-related inquiries, troubleshooting technical issues, and resolving hardware, software, and account access concerns. Support is primarily provided through inbound phone calls and require

Contract

$19 - $19 hourly

Technical Support Representative I (Remote)

Remote or Carlsbad, California

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Today

HME has been creating innovative products for the drive-thru and pro-audio industries since 1971. From the very beginning, we've known these solutions would never have happened without the customer-focused people who make up our company. HME has a team environment with a culture of collaboration, learning, and growth. With subsidiaries located in California, Missouri, Canada, UK, India, and China, companies around the world depend on HME for clear, reliable communication solutions. From setting

Full-time

USD 19.00 - 21.00 per hour

Customer Support Specialist - 100% Remote!

Remote

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Today

Practice: Managed Services Position Title: Customer Support Specialist Position Location: Remote Reports to: Team Lead Customer Support Job Summary: Responsible for the day-to-day support of Managed Services Clients. By leveraging customer service skills and understanding today's technologies and Electronic Health Record software, solve a wide variety of challenges in a fast-paced environment that is managed using ITIL methodology. The work hours for this role are Monday thru Friday 11:30am CST

Full-time

Technical Support Representative I (Remote), 12-Week Temp

Remote or Carlsbad, California

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Today

Full-time

USD 19.00 - 21.00 per hour

Technical Support Representative - Temporary

Remote or Vermont

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Today

About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll do Our College Station, TX location is growing rapidly and loo

Full-time

USD 15.14 - 24.04 per hour

Call Center jobs in Baltimore, MD, USA