Great Neck, New York
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Location: Long Island, NY Duration: 6 months Google CCAI Design and Implementation Engineer Design and build virtual agents using Dialogflow CX/ES for voice and digital channels.Define NLU models, intents, entities, and conversation flows.Develop webhook services using Google Cloud Functions or external services.Integrate CCAI with platforms like Cisco UCCE/PCCE.Use Google CCAI Platform or connectors to enable call handoff and escalation.Configure, deploy, and maintain SBCs in enterprise contact
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Third Party, Contract
$50 - $55