Contact center Jobs

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Lead Software Engineer Contact center AI platform

Cox Communications

Georgia, USA

Full-time

We are seeking a skilled and innovative Lead Software Engineer - Contact center AI platform to join our team and play a key role in advancing our contact center technologies. This role focuses on designing and implementing next-generation contact center platforms with an emphasis on self-service capabilities leveraging the latest technology such as Generative AI and Machine learning. The candidate will be instrumental in building scalable, cloud-based solutions, managing contractor teams, and dr

Lead Software Engineer Contact center AI platform

Cox Communications

Conley, Georgia, USA

Full-time

We are seeking a skilled and innovative Lead Software Engineer - Contact center AI platform to join our team and play a key role in advancing our contact center technologies. This role focuses on designing and implementing next-generation contact center platforms with an emphasis on self-service capabilities leveraging the latest technology such as Generative AI and Machine learning. The candidate will be instrumental in building scalable, cloud-based solutions, managing contractor teams, and dr

Lead Software Engineer Contact center AI platform

Cox Communications

Decatur, Georgia, USA

Full-time

We are seeking a skilled and innovative Lead Software Engineer - Contact center AI platform to join our team and play a key role in advancing our contact center technologies. This role focuses on designing and implementing next-generation contact center platforms with an emphasis on self-service capabilities leveraging the latest technology such as Generative AI and Machine learning. The candidate will be instrumental in building scalable, cloud-based solutions, managing contractor teams, and dr

Lead Software Engineer Contact center AI platform

Cox Communications

Brookhaven, Georgia, USA

Full-time

We are seeking a skilled and innovative Lead Software Engineer - Contact center AI platform to join our team and play a key role in advancing our contact center technologies. This role focuses on designing and implementing next-generation contact center platforms with an emphasis on self-service capabilities leveraging the latest technology such as Generative AI and Machine learning. The candidate will be instrumental in building scalable, cloud-based solutions, managing contractor teams, and dr

Lead Software Engineer Contact center AI platform

Cox Communications

Doraville, Georgia, USA

Full-time

We are seeking a skilled and innovative Lead Software Engineer - Contact center AI platform to join our team and play a key role in advancing our contact center technologies. This role focuses on designing and implementing next-generation contact center platforms with an emphasis on self-service capabilities leveraging the latest technology such as Generative AI and Machine learning. The candidate will be instrumental in building scalable, cloud-based solutions, managing contractor teams, and dr

Lead Software Engineer Contact center AI platform

Cox Communications

Candler-McAfee, Georgia, USA

Full-time

We are seeking a skilled and innovative Lead Software Engineer - Contact center AI platform to join our team and play a key role in advancing our contact center technologies. This role focuses on designing and implementing next-generation contact center platforms with an emphasis on self-service capabilities leveraging the latest technology such as Generative AI and Machine learning. The candidate will be instrumental in building scalable, cloud-based solutions, managing contractor teams, and dr

Lead Software Engineer Contact center AI platform

Cox Communications

College Park, Georgia, USA

Full-time

We are seeking a skilled and innovative Lead Software Engineer - Contact center AI platform to join our team and play a key role in advancing our contact center technologies. This role focuses on designing and implementing next-generation contact center platforms with an emphasis on self-service capabilities leveraging the latest technology such as Generative AI and Machine learning. The candidate will be instrumental in building scalable, cloud-based solutions, managing contractor teams, and dr

Lead Software Engineer Contact center AI platform

Cox Communications

Chamblee, Georgia, USA

Full-time

We are seeking a skilled and innovative Lead Software Engineer - Contact center AI platform to join our team and play a key role in advancing our contact center technologies. This role focuses on designing and implementing next-generation contact center platforms with an emphasis on self-service capabilities leveraging the latest technology such as Generative AI and Machine learning. The candidate will be instrumental in building scalable, cloud-based solutions, managing contractor teams, and dr

Lead Software Engineer Contact center AI platform

Cox Communications

Austell, Georgia, USA

Full-time

We are seeking a skilled and innovative Lead Software Engineer - Contact center AI platform to join our team and play a key role in advancing our contact center technologies. This role focuses on designing and implementing next-generation contact center platforms with an emphasis on self-service capabilities leveraging the latest technology such as Generative AI and Machine learning. The candidate will be instrumental in building scalable, cloud-based solutions, managing contractor teams, and dr

Lead Software Engineer Contact center AI platform

Cox Communications

Belvedere Park, Georgia, USA

Full-time

We are seeking a skilled and innovative Lead Software Engineer - Contact center AI platform to join our team and play a key role in advancing our contact center technologies. This role focuses on designing and implementing next-generation contact center platforms with an emphasis on self-service capabilities leveraging the latest technology such as Generative AI and Machine learning. The candidate will be instrumental in building scalable, cloud-based solutions, managing contractor teams, and dr

Lead Software Engineer Contact center AI platform

Cox Communications

Avondale Estates, Georgia, USA

Full-time

We are seeking a skilled and innovative Lead Software Engineer - Contact center AI platform to join our team and play a key role in advancing our contact center technologies. This role focuses on designing and implementing next-generation contact center platforms with an emphasis on self-service capabilities leveraging the latest technology such as Generative AI and Machine learning. The candidate will be instrumental in building scalable, cloud-based solutions, managing contractor teams, and dr

Lead Software Engineer Contact center AI platform

Cox Communications

Atlanta, Georgia, USA

Full-time

We are seeking a skilled and innovative Lead Software Engineer - Contact center AI platform to join our team and play a key role in advancing our contact center technologies. This role focuses on designing and implementing next-generation contact center platforms with an emphasis on self-service capabilities leveraging the latest technology such as Generative AI and Machine learning. The candidate will be instrumental in building scalable, cloud-based solutions, managing contractor teams, and dr

Associate Director, IT/Cloud Consulting, Amazon Connect Contact Center

Kyndryl

Remote or Boulder, Colorado, USA

Full-time

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role This role is for you if you are passionate about modernizing the infrastructure and creating an exceptional employee experience - making their

Military Fellowship - Software Development Engineer - Contact Center Technology

Verizon

Bernards, New Jersey, USA

Full-time

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebratio

IVR Developer - Amazon Connect Contact Center - 100% REMOTE

Zeektek

Remote

Contract

We have a 6 month contract to hire for an AWS Connect Developer who is fluent in Spanish. Spanish is required for the development with IVR's and Lex Chatbot. The position is 100% remote. day to day responsibilities:Participate in the design, development and delivery of solutions on IVR solutionDevelop efficient and high-performance call flowsCreate unit tests to maximize code coverage and cover end to end business scenariosSupport existing architecture and codeDocuments call flows and design as

Data Analyst Contact Centre

Canadian Mental Health Association Edmonton Region

Edmonton, Alberta, Canada

Full-time

Job DescriptionJob DescriptionSalary: $30-40/hour Identifying Information Job Title : Data Analyst Contact Centre Reports to: Senior Manager, System Services Salary : $30 - $40/hour Job Type : Casual Hours of work : 10hrs/week Job Status : Contract/Temporary (until 31 March 2025) Organization Summary CMHA Edmonton is a non-profit organization that envisions mentally healthy people in caring communities. We work to increase awareness and understanding of mental health, mental illness, recove

Contact Centre PM

Georgia IT

Schaumburg, Illinois, USA

Contract

Position: Contact Centre PM Location: Schaumburg, IL (3 days onsite) Duration: 6 Months Job Description: We are looking for an experienced Genesys Contact Centre Project Manager to lead and manage the implementation and optimization of contact center solutions. The ideal candidate will have strong expertise with the Genesys platform, excellent project management skills, and a deep understanding of contact center operations. Responsibilities: Oversee the deployment and management of Genesys conta

Enterprise Architect - AWS Full Stack & AI Solutions for Contact Centers

Capgemini America, Inc.

Charlotte, North Carolina, USA

Full-time

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you d like, where you ll be supported and inspired bya collaborative community of colleagues around the world, and where you ll be able to reimagine what s possible. Join us and help the world s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. Job Summary: Locations: Philadelphia PA / New York Metro Area / Charlotte NC / Atlanta GA /Chicag

Enterprise Architect - AWS Full Stack & AI Solutions for Contact Centers

Capgemini America, Inc.

Philadelphia, Pennsylvania, USA

Full-time

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you d like, where you ll be supported and inspired bya collaborative community of colleagues around the world, and where you ll be able to reimagine what s possible. Join us and help the world s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. Job Summary:Locations: Philadelphia PA / New York Metro Area / Charlotte NC / Atlanta GA /Chicag