Contact center jobs

Call Center Supervisor / Manager – Austin, TX

Austin, Texas

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12d ago

About US: Tryfacta is a leading, nationally renowned Workforce Management Solution provider for private & public sector firms across the US. We specialize in Healthcare, IT, Business Support, and Professional & Craft/Light Industrial ecosystems. Founded in March 1996, we have a presence in all 50 States. Tryfacta has Ranked number 1 as one of the fastest-growing companies by Inc. Magazine (Inc. 5000)! Tryfacta is certified by the Joint Commission for Healthcare Staffing Services & has numerous I

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Contract

$35 - $40

Five9 Solutions Architect- 15+ yrs- New York, United States- Onsite

New York, New York

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Yesterday

Job Description : Job Title: Five9 Contact Center ConsultantLocation: US Office New YorkEmployment Type: Sub-contractorExperience Level: 1012+ YearsRole OverviewWe are seeking an analytical and technical Five9 Consultant to lead the deployment, customization, and optimization of enterprise cloud contact center solutions. You will collaborate with business stakeholders, IT partners, and customer service teams to translate operational goals into scalable cloud infrastructure, handling end-to-end

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Contract, Third Party

Depends on Experience

Manager, Software Engineering - Contact Center Pro

Remote or Glendale, California

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Today

Ready to be a Titan? As an Engineering Manager at ServiceTitan, you'll lead a team of 13-14 engineers working on some of the most critical and forward-moving areas of our platform - calls, messages, and Contact Center Pro. You'll drive execution, technical excellence, and team growth while shaping how AI transforms the way our customers run their businesses. What you'll do: Leadership & Team Growth: Develop engineers through coaching, feedback, and structured growth plans. Build a strong, adapta

Full-time

Compensation information provided in the description

Oracle Integration Cloud (OIC) Engineer / Lead

Dayton, Ohio

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Today

Solution IT Inc. is looking for Oracle Integration Cloud (OIC) Engineer / Lead for one of its clients in Remote Job Title: Oracle Integration Cloud (OIC) Engineer / Lead Summary This role requires hands-on experience with CTI/Telephony integrations, collector workbench functionality, click-to-dial features, and Oracle EBS Advanced Collections. Responsibilities Design, develop, and support integrations using Oracle Integration Cloud (OIC). Lead integration initiatives involving Oracle EBS Adv

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Third Party

Data scientist workforce, product, Operations analytics *** Direct end client ***

San Diego, California

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Today

Data scientist workforce, product & Operations AnalyticsPosition Overview In this role, you will support the operations teams strategy determining the optimal mix of internal, third-party, domestic, and international workforce resources supporting our financial and software platforms. Your primary responsibility will be to go beyond static dashboards to build predictive and explanatory models that project the operational and financial impact of these workforce shifts. You will evaluate critical

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Contract

$75 - $88

Expert Desk Analyst (Service Desk / Application Support / Technical Support)

Tucson, Arizona

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Today

Expert Desk Analyst (Service Desk / Application Support / Technical Support)OverviewWe are seeking a highly motivated Expert Desk Analyst to join a fast-paced, customer-focused support organization. This role is ideal for candidates with strong Help Desk, Service Desk, Application Support, Technical Support, or Contact Center Support experience who thrive in troubleshooting complex technical issues while delivering exceptional customer service. The Expert Desk Analyst serves as a critical suppor

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Contract

$28 - $30

Salesforce Architect

Remote

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4d ago

Salesforce Architect (Genesys Cloud CX)Genesys - CA (Remote)Job Description10+ years of Salesforce platform experience. 3+ years of Salesforce Architecture experience. Hands-on experience with Genesys Cloud CX or Genesys Engage integrations. Strong expertise in Salesforce Service Cloud implementations. Experience designing enterprise-scale CRM solutions. Excellent communication and stakeholder management skills. Bachelor's degree in Computer Science, Information Technology, or related field.JOB

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Full-time, Third Party

Depends on Experience

Expert Desk Analyst | Service Desk Analyst | Technical Support Analyst

Tucson, Arizona

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Today

Expert Desk Analyst | Service Desk Analyst | Technical Support Analyst Work Environment: Fast-Paced Service Desk, Contact Center, and Employee Support Environment Position OverviewWe are seeking a highly motivated Expert Desk Analyst to provide world-class technical support to internal employees supporting customer-facing operations. This role is ideal for professionals with strong experience in Service Desk, Help Desk, Technical Support, Application Support, Desktop Support, and End User Suppor

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Contract

$28 - $31

NETWORK SYSTEMS ANALYST - 60048608

Tallahassee, Florida

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Today

Requisition No: 882999 Agency: Children and Families Working Title: NETWORK SYSTEMS ANALYST - 60048608 Pay Plan: Career Service Position Number: 60048608 Salary: $42,561.57 Posting Closing Date: 09/16/2026 Total Compensation Estimator Tool **Anticipated Vacancy** This position is located at the DCF Headquarters in Tallahassee, FL, however, working on-site at another DCF location is negotiable. This position is in the Office of Information Technology Services This position works in office f

Full-time

USD 96,235.54 per year

Senior Dynamics 365 & Copilot Analyst

Remote

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Yesterday

A client of Innova Solutions is immediately hiring for a Senior Dynamics 365 & Copilot Analyst. Position type: Fulltime Contract Duration: 6 months Location: Tampa FL (Remote) Key Responsibilities Administer and configure Dynamics 365 Customer Service Premium, including case management, queues, SLAs, entitlements, agent productivity tools, and security. Design, develop, and support Microsoft Copilot Studio agents, voice bots, and self-service solutions integrated with Dynamics 365 and Dataver

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Contract

Depends on Experience

Experienced Tax Professional (Uncredentialed)

Savannah, Georgia

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Today

LOCATION: Savannah, GA POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare,

Full-time

Call CenterCustomer Service Representative

Savannah, Georgia

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Today

LOCATION: Savannah, GA POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our

Full-time

Call CenterRepresentative

Savannah, Georgia

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Today

Full-time

Business Analyst

Rosemont, Illinois

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10d ago

Business Analyst -Cincinnati, OH - Contract - $49-59 per HRThis position is for a Business Analyst with a focus on the life insurance domain, located in Cincinnati, OH. The role is a contract position requiring onsite presence and involves working with various business teams to gather and analyze requirements for a customer experience platform. The candidate should have experience with telephony and CRM technologies. Key ResponsibilitiesCollaborate with business teams to gather, analyze, and doc

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Contract, Third Party

$49 - $59

Customer Service Representative (Hiring Immediately)

Savannah, Georgia

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Today

Full-time

Customer Service Agent Job Openings (Full-Time)

Las Cruces, New Mexico

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Today

LOCATION: Las Cruces, NM POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Ou

Full-time

Call Center Representative Job Openings (Full-Time)

Las Cruces, New Mexico

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Today

Full-time

Call Center Agent Job Openings (Full-Time)

Las Cruces, New Mexico

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Today

Full-time

Customer Service Agent Job Openings (Full-Time)