Customer Experience jobs in Akron, OH

Industry Principal Oracle Cloud Customer Experience Leader

Remote

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3d ago

Client is a global leader in providing comprehensive Oracle services that accelerate business growth and digital transformation. With over 25 years of experience, our team of experts delivers innovative solutions across various industry verticals, leveraging Oracle's advanced technologies to drive operational efficiency and business resilience. We specialize in Oracle Cloud applications, helping enterprises become cloud-connected and achieve sustainable success. Job Description In the assigned J

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Full-time

$200,000+

Senior Director, Engineering Quality & Customer Experience

Remote

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Today

Senior Director, Engineering Quality & Customer Experience Department: Research & Development Overview The Senior Director, Engineering Quality & Customer Experience is responsible for defining and executing the company's end-to-end quality strategy across platform, product delivery, and the full customer lifecycle. This role owns the transformation from traditional QA to AI-native quality engineering, combining automation-first testing, shift-left execution, and agentic quality enablement. T

Full-time

Compensation information provided in the description

Remote - Technical & Sales Support Representative

Akron, Ohio

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Today

Category : Customer Service/Support As a Technology Technical Support Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Currently, employment is restricted to residents

Full-time

Remote --- Automotive Technical Service Representative

Akron, Ohio

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Today

Category : Customer Service/Support As a Automotive Technical Service Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Currently, employment is restricted to residents

Full-time

Remote - Technical & Sales Support Representative

Canton, Ohio

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Today

Full-time

Remote --- Automotive Technical Service Representative

Canton, Ohio

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Today

Full-time

Technical Lead - Enterprise AI Platforms (On Site)

Brooklyn, Ohio

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Today

Location: 4910 Tiedeman Road, Brooklyn Ohio Technical Leads own, oversee, and drive the strategy of the development, implementation, assessment, and support of one or more environments, applications, or platforms. Essential Functions Independently develops and sets best practices for developing clean, maintainable, testable code for work assigned; performs code reviews for all levels of engineer.Drives and architects the overall health, performance, availability, and resolution of system and c

Full-time

USD 96,000.00 - 181,000.00 per year

CRM Architect – MS Dynamics 365

Remote

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11d ago

Client: TCS Job Title: CRM Architect MS Dynamics 365 Location: Remote Duration: 6 months Remote Role Requested skills: Skills: Customer Experience (CX) -Customer Service. Customer Experience Solution Architect Must Have 12+ years of IT experience with at least 5+ years as a Solution Architect, Enterprise Architect, or CRM Architect. Extensive experience documenting current-state and target-state architectures. Strong experience with Microsoft Dynamics CRM / Dynamics 365 ecosystems. Deep

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Contract

50 - 53

Senior Process Engineer

Brooklyn, Ohio

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Today

Job#: 3043108 Job Description: Preferred: Northeast Ohio (Cleveland) or Western NY (Buffalo). Questions that must be answered and submitted with resumes: These map directly to the work your meetings describe (documentation discipline, RACI/SIPOC, requirements, digital enablement). Walk me through a recent current-state ? future-state effort. How did you analyze? What artifacts did you produce?""Which mapping standards/tools have you used (BPMN, Visio, Lucid, Signavio)?""Describe how you transla

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Full-time

$55 - $60 per hour

Senior Mechanical Process Engineer

Strongsville, Ohio

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Today

About Momentive Technologies Momentive Technologies applies advanced materials science to design and manufacture ultra-high-performance quartz materials, quartz crucibles, and ceramic products that are vital to a variety of high-growth end markets, including the silicon and compound semiconductor industries, electronics, and aerospace components. These solutions enable the production of logic and memory chips, power control devices and multiple systems for electric vehicles, integrated circuits

Full-time

Oracle CX Functional Solution Architect

Remote

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Today

Role- Oracle CX Functional Solution Architect Location- Remote US Remote but 25% travel is involved based on client request Note Lead to Cash Module Architecture experience is mandatory Job Description- Oracle CX Solution ArchitectRole Summary Lead end-to-end functional solutioning and business consulting for Oracle CX Cloud implementationsDrive customer engagement across Sales, Service, CPQ, Subscription, Marketing, and Field Service solutionsAct as business advisor, presales leader, and soluti

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Contract

Depends on Experience

Sr Oracle Fusion Cloud Technical Consultant (OIC) Application Managed Services (AMS) | Remote

Remote

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Today

Oracle Fusion Technical Consultant AMS (Oracle Integration Cloud/OIC) Job Type: Permanent (Direct Hire) Location: Remote Start: ASAP We are seeking an experienced Oracle Fusion Technical Consultant Application Managed Services (AMS) to support Oracle Fusion Cloud production environments. The ideal candidate will have strong hands-on experience with Oracle Integration Cloud (OIC), Oracle Fusion Applications, Oracle Cloud Infrastructure (OCI), integrations, reporting, enhancements, and post-go-liv

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Contract

Depends on Experience

EDI Specialist

Remote

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7d ago

Role: EDI Specialist- Client Success Team Location: Remote (United States) Shift: 8:00 AM 5:00 PM EST (1-hour lunch) Hours: 40 hours per week; no overtime or weekend work expected Duration: Contract through mid-January 2027 Position Overview We are seeking a Client Success Team EDI Specialist to join a dynamic client-facing team focused on delivering exceptional customer experiences throughout the implementation and account support lifecycle. This role serves as a key partner to clients, ens

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Contract

Field Service Engineer - West Coast

Remote or California

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Today

Job Summary Field Service Engineer, CT (Computed Tomography) - Medical Imaging Location: California, West Coast (Full-time, Permanent)Salary: $120,000 to $130,000 plus benefits About the Company: Join an innovative medical imaging organization developing advanced CT technology for healthcare providers across the United States. This organization is committed to delivering high-quality diagnostic solutions while providing exceptional technical support and customer service through a collaborative

Full-time

USD 120,000.00 - 130,000.00 per year

Principal Software Engineer

Remote

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Today

Root is on a mission to unbreak insurance by creating experiences people love at prices they can't believe. We believe that investing in world-class technology will facilitate a new class of insurance products, driving a massive positive impact on the hundreds of millions of drivers who carry auto insurance in the US. Root's Engineering team is committed to building a flexible platform on which our product designers and quantitative scientists can quickly test ideas, deploy them into production,

Full-time

USD 223,552.00 - 259,000.00 per year

Field Service Engineer, CT (Computed Tomography) - Medical Imaging

Remote or New Jersey

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Today

Job Summary Field Service Engineer, CT (Computed Tomography) - Medical Imaging Location: New York / New Jersey - East Coast (Full-time, Permanent)Salary: $120,000 to $130,000 plus benefits About the Company: Join an innovative medical imaging organization developing advanced CT technology for healthcare providers across the United States. This organization is committed to delivering high-quality diagnostic solutions while providing exceptional technical support and customer service through a

Full-time

USD 120,000.00 - 130,000.00 per year

Program Manager

Remote or Hybrid

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Today

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated P

Full-time

Senior Software Engineer

Remote

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Today

Full-time

USD 136,500.00 - 160,000.00 per year

Sr Software Engineer- Fullstack

Remote

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Today

As the most trusted global leader in data-first contract lifecycle management (CLM) software, Agiloft helps organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts using our flexible Data-first Agreement Platform (DAP). With contract data as the foundation, customers quickly and collaboratively reach agreement and leverage contract visibility to thrive with competitive advantage. Employing powerful, pragmatic artificial intelligence as a legal for

Full-time

AI Tooling Program Manager

Remote

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Today

About Clipboard Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company and have been

Full-time

Customer Experience jobs in Akron, OH, USA