Customer Experience jobs in Austin, TX

Industry Principal Oracle Cloud Customer Experience Leader

Remote

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3d ago

Client is a global leader in providing comprehensive Oracle services that accelerate business growth and digital transformation. With over 25 years of experience, our team of experts delivers innovative solutions across various industry verticals, leveraging Oracle's advanced technologies to drive operational efficiency and business resilience. We specialize in Oracle Cloud applications, helping enterprises become cloud-connected and achieve sustainable success. Job Description In the assigned J

Easy Apply

Full-time

$200,000+

Senior Director, Engineering Quality & Customer Experience

Remote

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Today

Senior Director, Engineering Quality & Customer Experience Department: Research & Development Overview The Senior Director, Engineering Quality & Customer Experience is responsible for defining and executing the company's end-to-end quality strategy across platform, product delivery, and the full customer lifecycle. This role owns the transformation from traditional QA to AI-native quality engineering, combining automation-first testing, shift-left execution, and agentic quality enablement. T

Full-time

Compensation information provided in the description

Solutions Validation Architect

Austin, Texas

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Today

Solutions Validation ArchitectWhen your products transform the way we live and work, nothing can be left to chance. Our Test Engineering team takes charge of the testing, evaluation and validation of all our devices. We?re a team of expert engineers responsible for the development of all test cases and test tools to ensure the functionality and compatibility of our products. We?re involved in the whole testing process from preparing test and diagnostic programs to recommending changes in testing

Full-time

Machine Learning Engineer, Wallet Intelligence and Machine Learning

Austin, Texas

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Today

Are you motivated to protect users and their accounts while delivering the best possible customer experience? Come join the Wallet Intelligence and Machine Learning team, where we help secure users' digital lives across Apple's devices without sacrificing privacy. Machine Learning Engineers here build analytical solutions and think deeply about where they fit into a larger system, staying ahead of fraud and applying the best privacy-preserving and fraud-prevention methods available to make Apple

Full-time

Engineering Program Manager- Customer Systems

Austin, Texas

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Today

Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple's Information Systems and Technology (IS&T) organization. IS&T is the engine behind everything Apple does for customers and for the people who build for them. It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T m

Full-time

Technical Support Specialist - Robotics

Austin, Texas

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Today

What we're doing isn't easy. But nothing worth doing ever is. We envision a future powered by robots that work seamlessly with human teams. We build the artificial intelligence that enables service robots to collaborate with people and adapt to dynamic human environments. Join our mission-driven, venture-backed team as we build out our customer-facing operations arm. As part of Diligent Robotics' operations team, you will uphold the highest standards for safe clinical use of robots in real-worl

Full-time

Technical Program Product Manager

Austin, Texas

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Today

Join a dynamic technical product management opportunity focused on shaping new products and features that support business customers in setting up and managing their accounts and procurement needs. This onsite role in Austin, TX or Dallas, TX offers the chance to partner with software teams, UX designers, and business stakeholders to define product direction, improve customer experiences, and drive meaningful impact. Responsibilities Develop and guide product strategy, including vision, roadma

Full-time

Materials Engineer, Packaging Product Design

Austin, Texas

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Today

When was the last time you enjoyed a box as much as the product inside? At Apple, every customer interaction is an opportunity for surprise and delight! This philosophy extends beyond the product to its packaging, where every detail is thoughtfully considered. The Packaging PD team is a diverse group of people responsible for the design and execution of structural packaging for all Apple products - from shippers to finished goods boxes. Our packaging delivers an outstanding customer experience,

Full-time

Technical Program Product Manager

Austin, Texas

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Today

RESPONSIBILITIES: Kforce has an enterprise client that is seeking a Technical Program Product Manager in Austin, TX. Key Job Responsibilities: * Owning strategic planning to achieve business objectives and define product vision, experimentation roadmap, and comprehensive KPIs to measure impact and progress * Working closely with software managers, engineers, UX designers, and business stakeholders across different teams to develop business and product requirements, prioritize needs, and manage

Contract

$54 - $60 hourly

Operational Analyst - Verint Operations Manager Configuration

Austin, Texas

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Today

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary Support the optimization of enterprise Verint platforms within the Performance Enablement Organization (PEO). This role transla

Full-time

USD 51,700.00 - 73,800.00 per year

Operational Analyst - Verint Operations Manager Configuration

Austin, Texas

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Today

Full-time

USD 51,700.00 - 73,800.00 per year

Manager Software Engineer

Austin, Texas

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6d ago

As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology-and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about

Full-time

Remote - Technical & Sales Support Representative

Austin, Texas

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Today

Category : Customer Service/Support As a Technology Technical Support Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Currently, employment is restricted to residents

Full-time

Applied Data Solutions Program, Software Engineering (Full-Time Opportunities)

Austin, Texas

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Today

Do you love the challenge of solving complex problems that can have a direct and meaningful impact on the company? Do you want to be part of a supportive team that's constantly learning and having fun while solving tough business problems? We'd love to talk to you if you do! Join the Applied Data Solutions Program (ADSP) and make a positive impact on one of the most influential technology leaders in the industry. You'll be tasked with building sophisticated, scalable and robust architecture, to

Full-time

Commissioning & Field Engineer, Fire Protection Lead

Austin, Texas

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Today

About Fluidstack We exist to make humanity more free. For most of human history, you farmed or you starved. Technology gave people more time for the things they wanted to do, instead of things they had to do. Powerful AI will be the biggest lever for human choice we've ever built - but only if models are aligned with what humanity actually wants. There are groups building AI who don't share these goals. Whoever deploys frontier compute infrastructure fastest will decide whether AI expands human

Full-time

USD 206,000.00 - 244,000.00 per year

Remote --- Automotive Technical Service Representative

Austin, Texas

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Today

Category : Customer Service/Support As a Automotive Technical Service Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Currently, employment is restricted to residents

Full-time

Software Engineer - Hardware Engineering Operations

Austin, Texas

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Today

Are you ready to shape the future of Apple products and influence how millions of customers experience innovation every day? Apple Hardware Engineering is where technology, creativity, and precision meet to design the world's most advanced devices. We are the Hardware Tools and Solutions Internal Applications team, and we are a passionate community of engineers who push the limits of performance and design, building tools and systems that enable Apple's hallmark quality and innovation. Our rece

Full-time

Senior Software Engineer

Austin, Texas

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Today

Job Description: Voyant is looking for server side Java developers to improve, expand, and/or redesign our core server component utilizing leading edge security and cloud computing services. Location: Austin, TX (onsite) Primary Responsibilities: Coding and Development - Design, implement, and maintain software solutions such as service APIs and web applications. Write efficient, reusable, and modular code. Stay updated with the latest technologies and best practices.Technical Leadership - Pr

Full-time

USD 135,000.00 - 150,000.00 per year

Director - Product Engineering

Austin, Texas

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Today

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vib

Full-time

Sr Software Engineer - Full Stack

Austin, Texas

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Today

Job Description Welcome to Resideo, where we're transforming homes into intelligent, efficient, and secure living spaces through the power of IoT-connected devices. As a Full Stack Senior Software Engineer, you will be at the core of our mission-building robust, scalable Mobile and Web app flows as well as the corresponding API endpoints to support them, with the focus on creating a delightful experience for the customer. You will work across a modern software stack to ingest, process, and ser

Full-time

Customer Experience jobs in Austin, TX, USA