Customer Experience jobs in Baltimore, MD

ServiceNow Customer Experience Strategist

Remote

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Today

Hiring! W2, ServiceNow Strategist for a 9month+ remote, contract position. Prefer candidates that are located on the East Coast. Job Description: The Customer Experience Strategist needed for planning, facilitating and executing human-centered design processes across multiple projects. This role is responsible for capturing the voice of the customer and working cross-functionally to deliver meaningful and diverse customer experiences. Job requirement: 5 years of experience with ServiceNowMust ha

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Contract

Depends on Experience

Industry Principal Oracle Cloud Customer Experience Leader

Remote

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4d ago

Client is a global leader in providing comprehensive Oracle services that accelerate business growth and digital transformation. With over 25 years of experience, our team of experts delivers innovative solutions across various industry verticals, leveraging Oracle's advanced technologies to drive operational efficiency and business resilience. We specialize in Oracle Cloud applications, helping enterprises become cloud-connected and achieve sustainable success. Job Description In the assigned J

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Full-time

$200,000+

Senior Director, Engineering Quality & Customer Experience

Remote

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Today

Senior Director, Engineering Quality & Customer Experience Department: Research & Development Overview The Senior Director, Engineering Quality & Customer Experience is responsible for defining and executing the company's end-to-end quality strategy across platform, product delivery, and the full customer lifecycle. This role owns the transformation from traditional QA to AI-native quality engineering, combining automation-first testing, shift-left execution, and agentic quality enablement. T

Full-time

Compensation information provided in the description

POWER SYSTEMS DIVISION (PSD) APPLICATIONS ENGINEER

Elkridge, Maryland

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Today

Join a Company That's Built to Elevate You. At Carter Machinery, we don't just offer jobs - we offer long-term careers defined by purpose, innovation, and impact. We've built an award-winning workplace where high achievers thrive, careers grow, and your work truly matters. Our legacy is strong, our vision is bold, and our future is built on investing in the growth and well-being of our people. Whether you're turning a wrench, managing operations, or supporting customers, you play a vital role in

Full-time

USD 85,000.00 - 115,000.00 per year

Test & Integration Engineer

Linthicum Heights, Maryland

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Today

Prodigy One, LLC. is a systems and software engineering services firm providing more than 45 years of service to state and federal customers. By combining unparalleled experience and capabilities, our company provides big data, cloud development, and enterprise management solutions. We are focused on product usability and end user presentation to help our customers make the best decisions possible. Given our length of service in the industry, Prodigy One knows the importance of a competitive sal

Full-time

USD 119,000.00 - 208,000.00 per year

Transmission Line Engineering Consultant 2 - Grid

Elkridge, Maryland

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Today

Description This position will offer you the opportunity to manage the execution of multiple transmission and distribution projects. The position will involve coordinating with multiple internal and external departments to manage the life cycle of project execution. Responsible for project execution, contract administration, planning and resource management.Take ownership for all aspects of project performance including safety, schedule, budget, reporting and client experience through entire p

Full-time

USD 145,310.00 - 222,001.00 per year

Lead, Service Cloud

Baltimore, Maryland

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Today

Values & Innovation At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate. Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.

Full-time

USD 125,000.00 - 165,000.00 per year

HVAC Service Technician

College Park, Maryland

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Today

Overview: Residential HVAC Service Tech ? Join Our Hollywood Growing Team!Boothe?s Heating, Air, Plumbing & Electrical isgrowing, and we?re looking for experiencedHVAC Service Techniciansto join our talented team. If you love diagnosing HVAC issues, providing customers with solutions, and working in a fast-paced, positive environment, this is the role for you. As a Service Tech, you?ll run your own truck, mentor apprentices, and help us deliver100% customer satisfactionevery day. Why You?ll Love

Full-time

Compensation information provided in the description

DATA CENTER PROJECT MANAGER

Elkridge, Maryland

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Today

Full-time

USD 89,000.00 - 115,000.00 per year

Mechanical Design Engineer-Business Benefit Team

Baltimore, Maryland

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Today

Job Description (General Summary) Mechanical Design Engineer Design the Solutions That Keep Innovation Moving As a Mechanical Design Engineer, you will play a critical role in bringing new conveyance technologies from concept to reality. Working alongside Test Engineers, Controls Engineers, and Field Service Technicians, you will transform real-world challenges into practical, high-performance mechanical solutions that improve our products and expand what is possible for our customers. This

Full-time

USD 74,300.00 - 174,300.00 per year

Staff Engineer - Software, Frontend Platform Engineering

Baltimore, Maryland

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Today

We are seeking a Staff Software Engineer to help drive the evolution of our frontend platform, architecture, and engineering practices across OneMain's digital experiences. This role is ideal for a hands-on technical leader who is passionate about modern web technologies, frontend architecture, developer experience, observability, and platform scalability. The ideal candidate will have deep expertise in Angular, JavaScript/TypeScript, micro frontend architecture, web performance, analytics inst

Full-time

USD 130,000.00 - 160,000.00 per year

Electrical Project Engineer

Columbia, Maryland

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Today

Ameresco, Inc. (NYSE:AMRC) is a leading energy solutions provider dedicated to helping customers reduce costs, enhance resilience, and decarbonize to net zero in the global energy transition. We are a trusted, full-service partner to public sector and government entities, K-12 schools, higher education, utilities, and healthcare customers across the U.S., Canada, the U.K., and Europe. At Ameresco, we show the way by developing, constructing and operating tailored smart energy efficiency solution

Full-time

USD 88,900.00 - 128,750.00 per year

Front End Developer (Java Script, HTML, CSS) I

Remote or Washington, District of Columbia

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Today

Frontend Developer Join a team building a brand-new customer-facing experience for a modern media processing platform. This contract opportunity is ideal for a Full Stack Developer with strong React and JavaScript expertise who wants to play a key role in creating a UI from the ground up. You'll build the React-based frontend, develop the Backend-for-Frontend (BFF) layer, and integrate with APIs that process video, PDFs, images, and other media. The platform runs in a Kubernetes-based environme

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Contract

Vice President / Division Manager - Cyber

Columbia, Maryland

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Today

Leidos has an exciting opportunity for an accomplished, growth and team-oriented executive to serve as Vice President / Division Manager (DM) in our Cyber & Analytics Business Area (CABA) in the Intelligence Sector in Columbia, MD. You will lead the SIGINT Solutions Division, a $220M plus organization with more than 300 Leidos employees plus subcontractor resources that delivers mission-critical engineering, software, cyber, and technology solutions to one of the nation's most important Intellig

Full-time

USD 223,800.00 - 360,000.00 per year

Marketing - Strategist, Customer Exp

Remote

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Today

Company Description Lumen SolutionsGroupInc. is a technology consulting Services company based inFlorida. Weprovidea wide array of experienced business and IT professionals supporting clients from solution design to implementation and support.We specialize in professional IT consulting services, IT Staffing, Business/IT Strategy, Business Process Blueprints, Enterprise Architecture, and EnterpriseTransformation. Job Title: Customer Experience Strategist ServiceNow Knowledge Management Location

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Contract

Depends on Experience

Practice Architect II (SRE CloudOps)

Maryland

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Today

Description Think of TEKsystems Global Services (TGS) as the growth solution for enterprises today. We unleash growth through technology, strategy, design, execution and operations with a customer-first mindset for bold business leaders. We deliver cloud, data and customer experience solutions. Our partnerships with leading cloud, design and business intelligence platforms fuel our expertise. We value deep relationships, dedication to serving others and inclusion. We drive positive outcomes for

Full-time

USD 148,200.00 - 222,400.00 per year

Practice Architect II (SRE Cloud Ops)

Maryland

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Today

Full-time

USD 148,200.00 - 222,400.00 per year

System Support Specialist 1

Maryland

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Today

As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters. Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters' innovative portfolio harnesses deep scientific expertise across biol

Full-time

USD 66,700.00 - 106,700.00 per year

Lead Architect

Maryland

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Today

Full-time

USD 160,000.00 - 225,000.00 per year

CRM Architect – MS Dynamics 365

Remote

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11d ago

Client: TCS Job Title: CRM Architect MS Dynamics 365 Location: Remote Duration: 6 months Remote Role Requested skills: Skills: Customer Experience (CX) -Customer Service. Customer Experience Solution Architect Must Have 12+ years of IT experience with at least 5+ years as a Solution Architect, Enterprise Architect, or CRM Architect. Extensive experience documenting current-state and target-state architectures. Strong experience with Microsoft Dynamics CRM / Dynamics 365 ecosystems. Deep

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Contract

50 - 53

Customer Experience jobs in Baltimore, MD, USA