Customer Experience jobs in Boston, MA

Principal Engineer - Store Selling & Customer Experience (Hybrid - Seattle)

Remote or Seattle, Washington

•

Today

Job Description Join us in revolutionizing Nordstrom's in-store customer experience through cutting-edge technology. We're modernizing our store selling technology stack and building next-generation capabilities that seamlessly connect digital and physical retail. As Principal Engineer, you'll lead the technical strategy for point-of-sale systems, clienteling tools, and omnichannel platforms that define how customers and store teams interact during the shopping experience. What You'll Do Tech

Full-time

USD 191,000.00 - 297,000.00 per year

Senior Engineering Manager (Customer Engagement/Experience Platforms)

Remote

•

Today

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the

Full-time

USD 253,895.00 - 298,700.00 per year

Experience Architect - Customer & Experience Transformation

Remote

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16d ago

Java. Also nice to have Python and Angular JD: Description Required skills: *Java *Python *Angular *APIs *Experience with back-end systems hosted on Google Cloud. *Work with databases, with a preference for Spanner. *Troubleshoot and debug complex issues in production and non-production environments. CIC focused Nice to have skills: *If worked with gRPC is a plus *If worked with pub / sub is a plus (for one of the products we have) *Contribute to all phases of the development lifecycle, includin

Easy Apply

Contract

$60 - $66

Director, Architecture

Boston, Massachusetts

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Today

Job Description:At Fidelity Brokerage, we are seeking an accomplished Cybersecurity Solutions Architect to support the Brokerage Solution Architecture team in defining secure, end-to-end technology strategy for the retail brokerage customer experience. In this role, you will lead efforts to continuously improve the cybersecurity posture and practices within the Brokerage technology Architecture and Engineering organizations in collaboration with Enterprise cybersecurity efforts. The Expertise Yo

Full-time

Compensation information provided in the description

Engineering Manager ? Integration Platform

Boston, Massachusetts

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Today

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Join an innovative team at athenahealth as an Engineering Manager in the Faxing & Printing team under the Platform product engineering umbrella. As a manager, you will partner with Product to drive the success and evolution of our newly formed team based out of our Boston office and focus on advancing the capabilities of the Integration Platform, a key part of the athena

Full-time

Compensation information provided in the description

Director, Architecture

Boston, Massachusetts

•

Today

Job Description: At Fidelity Brokerage, we are seeking an accomplished Cybersecurity Solutions Architect to support the Brokerage Solution Architecture team in defining secure, end-to-end technology strategy for the retail brokerage customer experience. In this role, you will lead efforts to continuously improve the cybersecurity posture and practices within the Brokerage technology Architecture and Engineering organizations in collaboration with Enterprise cybersecurity efforts. The Expertise

Full-time

USD 126,000.00 - 255,000.00 per year

BSA- Seismic

Boston, Massachusetts

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Today

Position Overview: The Business Systems Analyst (BSA) within the Client Service Application Support team will be responsible for driving ongoing report automation and workflow optimization using the Seismic platform. This is a high-visibility role with direct exposure to multiple business groups across the organization. Acting as a strategic liaison between business stakeholders and technical resources, the BSA will deliver business and data analysis to enhance operational efficiency, reduce ri

Full-time

USD 80,000.00 - 115,000.00 per year

Senior Engineer II (Fleet Efficiency)

Boston, Massachusetts

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Today

Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you'll find your place here. We value winning together-while learning, having fun, and making a profound difference for the dreamers and builders in the world. We are loo

Full-time

USD 168,000.00 - 210,000.00 per year

Remote Senior SAP Commerce Cloud Software Engineer - USA

Remote or Boston, Massachusetts

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Today

Work for a leading technology organizationWork 100% remote with excellent benefits About Our Client The Sr Software Engineer - SAP Commerce Cloud will join a leading employee owned technology organization that partners with technology companies across the US. Job Description The Sr Software Engineer - SAP Commerce Cloud's responsibilities will include but not be limited to: Acting as technical leader and Subject Matter Expert for SAP Commerce Cloud implementation projects.Provide technical m

Full-time

COMPUTER SUPPORT SPECIALIST III, Health Sciences IT & EdTech

Boston, Massachusetts

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Today

Job Description Boston University Information Services & Technology (IS&T) is seeking applicants with diverse skills and experiences to join our innovative and inclusive community. You will promote partnerships between the Boston University Medical Campus communities and Information Services & Technology. You will provide end-to-end technology support to our clients, demonstrating technical expertise to assess needs and implement solutions. You are one that values the client experience above al

Full-time

USD 80,000.00 - 90,000.00 per year

Account Executive, Senior

Dedham, Massachusetts

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Today

Account Executive, Senior US-MA-Dedham Job ID: 33522 Type: Full-Time # of Openings: 1 Category: Sales/Business Development MA - Dedham (Boston) About the Role Does the art of the deal drive your day-to-day need to succeed? Do you have a way with words that's matched only by your desire to devour new technology concepts and solutions? Are customer concerns always king in your court? If your answer to all these questions is a resounding 'YES', Canon USA, a leader in print technology, solutions,

Full-time

USD 50,000.00 - 63,160.00 per year

Digital Solutions Engineer

Boston, Massachusetts

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Today

Digital Solutions Engineer Boston MA (Hybrid 3 days onsite) Duration: 6 months & Possible Extension Job Summary Information Technology Services is seeking a technically proficient and solutions-oriented individual to fill the role of Digital Solutions Engineer. This role serves as the technical implementation specialist within the Digital Solutions and Global Client Experience team, working in close partnership with Digital Solutions Consultants to bring digital transformation initiatives to lif

Full-time

Desktop Support Technician I

Boston, Massachusetts

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Today

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each tea

Full-time

Senior Associate, Salesforce Administrator

Boston, Massachusetts

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Today

CastleGate Forwarding (CGF) is a rapidly growing freight forwarding start-up within Wayfair, moving containers across the globe to Wayfair's shelves and elsewhere. We offer a full suite of shipping services (Asia consolidation, ocean freight, drayage, customs brokerage, cargo insurance, etc.) that aims to provide Wayfair suppliers with competitive and convenient logistics solutions. The Senior Associate Salesforce Administrator is a trusted advisor and hands-on expert who ensures Salesforce oper

Full-time

Senior Scientist, Data Science - Hybrid

Boston, Massachusetts

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Today

What you'll need to succeed as a Senior Scientist, Data Science at XPO Minimum qualifications: Bachelor's degree or equivalent related work or military experience2 years of experience in data science, operations research, or data analysis with a focus on AI-driven analytics, statistical modeling, machine learning, forecasting, or optimizationExperience in at least one programming language such as Python, R, SQL, SAS, Spark, Java, etc., with practical applications in AI or ML projectsFamiliarity

Full-time

USD 15.00 per hour

NICE CXOne Implementation & Support

Remote

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23d ago

NICE CXOne consultant Location: Remote role Role Overview We are seeking an experienced professional with strong expertise inNICE CXOne implementation and management. The candidate will be responsible for understanding the current NICE setup, accessing the NICE account, and owning technical support and ongoing operational activities. This role requires hands-on experience in managing NICE CXOne environments and ensuring seamless functionality across customer experience workflows. Key Responsib

Easy Apply

Contract

65 - 75

SIM2 Team Scrum Master - P3

Massachusetts

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Today

Date Posted: 2025-10-30 Country: United States of America Location: MA311: Woburn MA 225 Presidential 225 Presidential Way Goddard Building 27, Woburn, MA, 01801 USA Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date.Security Clearance: Secret - Current At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our

Full-time

USD 113,000.00 - 154,000.00 per year

SIM2 Team Scrum Master - P2

Massachusetts

•

Today

Full-time

USD 66,000.00 - 130,000.00 per year

Global Talent Acquisition Business Intelligence Lead

Lexington, Massachusetts

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Today

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About The Role The Global Talent Acquisition Business Intelligence Lead, a director level individual contributor role, is an insight

Full-time

USD 174,500.00 - 274,230.00 per year

Head of Technology Operations and Resilience, MD - State Street Investment Management

Boston, Massachusetts

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27d ago

Who We Are Looking For State Street Investment Management ("State Street IM", formerly known as State Street Global Advisors or SSGA) is seeking a Head of Technology Operations and Resilience, a strategic leadership role within the COO organization of State Street Investment Management. This position is responsible for ensuring the operational excellence, scalability, and resilience of over 200+ critical applications supporting Investment Management. The role is pivotal in driving transformation

Full-time

USD 170,000.00 - 282,500.00 per year

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Customer Experience jobs in Boston, MA, USA