Customer Experience jobs in Bridgewater, NJ

ServiceNow Customer Experience Strategist

Remote

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Today

Hiring! W2, ServiceNow Strategist for a 9month+ remote, contract position. Prefer candidates that are located on the East Coast. Job Description: The Customer Experience Strategist needed for planning, facilitating and executing human-centered design processes across multiple projects. This role is responsible for capturing the voice of the customer and working cross-functionally to deliver meaningful and diverse customer experiences. Job requirement: 5 years of experience with ServiceNowMust ha

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Contract

Depends on Experience

Industry Principal Oracle Cloud Customer Experience Leader

Remote

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3d ago

Client is a global leader in providing comprehensive Oracle services that accelerate business growth and digital transformation. With over 25 years of experience, our team of experts delivers innovative solutions across various industry verticals, leveraging Oracle's advanced technologies to drive operational efficiency and business resilience. We specialize in Oracle Cloud applications, helping enterprises become cloud-connected and achieve sustainable success. Job Description In the assigned J

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Full-time

$200,000+

IT Lead - Customer Experience Engineering

Raritan, New Jersey

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Today

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn m

Full-time

USD 94,000.00 - 151,800.00 per year

Senior Director, Engineering Quality & Customer Experience

Remote

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Today

Senior Director, Engineering Quality & Customer Experience Department: Research & Development Overview The Senior Director, Engineering Quality & Customer Experience is responsible for defining and executing the company's end-to-end quality strategy across platform, product delivery, and the full customer lifecycle. This role owns the transformation from traditional QA to AI-native quality engineering, combining automation-first testing, shift-left execution, and agentic quality enablement. T

Full-time

Compensation information provided in the description

Marketing Research & Insights Analyst

Hybrid in Parsippany-Troy Hills, New Jersey

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20d ago

Marketing Research & Insights Analyst Parsippany, NJ (Primarily Remote with occasional onsite meetings) $55.00-$57.00/hour W2 12+ Month Contract (Potential Right to Hire) W2 Only No C2C or 3rd Party Agencies Required Skills Marketing Research & Customer InsightsQualtrics Survey Programming (Survey Flow, Embedded Data, Matrix Questions, Display/Skip & Branch Logic)Qualitative & Quantitative ResearchSurvey Design & Questionnaire DevelopmentFocus Groups, Interview & Panel ModerationVoice of the Cu

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Contract

55 - 57

ITSM Global Lead Consultant

Hybrid in Edison, New Jersey

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Today

We are seeking an experienced IT Service Management (ITSM) Consultant/Contractor to lead the development and execution of a unified, enterprise-wide ITSM strategy that supports consistent, scalable, and high-quality service delivery across a growing global organization. As a key strategic partner, this person will serve as the central point of leadership for ITSM governance, process standardization, operational excellence, and continuous service improvement across multiple regions. The ideal ca

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Third Party, Contract

Depends on Experience

Senior Software Development Engineer

Newark, New Jersey

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Today

At Audible, we believe stories have the power to transform lives. It's why we work with some of the world's leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us. ABOUT THIS ROLE As a Software Development Engineer, it's up to you to define, design and refine the tech that keeps us one step ahead of listene

Full-time

Software Development Engineer

Newark, New Jersey

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Today

Full-time

Transmission Line Engineering Consultant 2 - Grid

Woodbridge Township, New Jersey

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Today

Description This position will offer you the opportunity to manage the execution of multiple transmission and distribution projects. The position will involve coordinating with multiple internal and external departments to manage the life cycle of project execution. Responsible for project execution, contract administration, planning and resource management.Take ownership for all aspects of project performance including safety, schedule, budget, reporting and client experience through entire p

Full-time

USD 145,310.00 - 222,001.00 per year

Unified Communications Engineer

Edison, New Jersey

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Today

Contact Center Engineer / Unified Communications Specialist Overview We are seeking an experienced Contact Center Engineer to support the day-to-day operations of a large enterprise contact center environment. This role will serve as the primary liaison between business stakeholders, technical teams, and third-party vendors to ensure the stability, performance, and continuous improvement of contact center services. The ideal candidate will have strong experience with Cisco voice technologies,

Full-time

USD 70.00 - 75.00 per hour

Senior Product Manager - Tech, Creator Products

Newark, New Jersey

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Today

At Audible, we believe stories have the power to transform lives. It?s why we work with some of the world?s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAs the Senior Product Manager - Tech, Creator Products at Audible, you will be responsible for supporting one or more of Audible?s

Full-time

Lead Software Development Engineer, Consumer Domains

Newark, New Jersey

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Today

At Audible, we believe stories have the power to transform lives. It?s why we work with some of the world?s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEThis opportunity is for a Lead Software Development Engineer for Audible?s Consumer Domains group. We are the team that creates an

Full-time

Remote - Technical & Sales Support Representative

Elizabeth, New Jersey

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Today

Category : Customer Service/Support As a Technology Technical Support Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Currently, employment is restricted to residents

Full-time

Lead AI Engineer

Holmdel, New Jersey

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Today

The employee serves as a Lead AI Engineer responsible for architecting, developing, deploying, and supporting enterprise-scale Agentic AI solutions.In this role, he designs and implements scalable AI systems utilizing Large Language Models (LLMs), retrieval-augmented generation (RAG) pipelines, model orchestration frameworks, Agentic frameworks, and secure API solutions that automate Guardian's business processes and enhance decision-making.He ensures AI solutions comply with enterprise security

Full-time

USD 118,980.00 - 195,465.00 per year

Pre-sales Engineer (OMS / Retail Technology) REMOTE

Remote or New York, New York

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Today

REMOTE positionClear path to lead and leadership opportunities. About Our Client Our client is an innovative retail technology company specializing in cloud-based order management and omnichannel fulfillment solutions. Their platform helps enterprise retailers improve inventory visibility, streamline fulfillment operations, and deliver a seamless customer experience across digital and physical channels. As the organization continues to expand in North America, they are investing in key talent

Full-time

Transmission Line Engineering Consultant 2 - Grid

Hamilton Township, New Jersey

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Today

Full-time

USD 145,310.00 - 222,001.00 per year

Pre-sales Engineer (OMS / Retail Technology) REMOTE

Remote or New York, New York

•

Today

Full-time

Pre-sales Engineer (OMS / Retail Technology) REMOTE

Remote or New York, New York

•

Today

REMOTE positionClear path to lead and leadership opportunities About Our Client Our client is an innovative retail technology company specializing in cloud-based order management and omnichannel fulfillment solutions. Their platform helps enterprise retailers improve inventory visibility, streamline fulfillment operations, and deliver a seamless customer experience across digital and physical channels. As the organization continues to expand in North America, they are investing in key talent t

Full-time

Remote - Technical & Sales Support Representative

Newark, New Jersey

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Today

Full-time

Remote --- Automotive Technical Service Representative

Elizabeth, New Jersey

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Today

Category : Customer Service/Support As a Automotive Technical Service Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Currently, employment is restricted to residents

Full-time

Customer Experience jobs in Bridgewater, NJ, USA