Customer Experience jobs in IN

Pittsburgh, Pennsylvania

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Today

Primary Office Location: 100 Federal Street. Pittsburgh, Pennsylvania. 15212. Join our team. Make a difference - for us and for your future. Position Title: Manager of Customer Experience Business Unit: Operations Reports to: Director of Operations and Efficiencies Position Overview: The Manager of Customer Experience plays a pivotal role in orchestrating and enhancing interactions between the Bank and its internal and external customers. This role is tasked with understanding customer nee

Full-time

Sr Principal AI Engineer (IT Go-To-Market & Customer Experience)

Santa Clara, California

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Today

Company Description Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We believe collaborati

Full-time

USD 223,000.00 - 306,500.00 per year

Group Manager, Customer Experience

San Diego, California

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Today

Overview At we believe everyone has the right to prosper, which is why our mission is Powering Prosperity Around the World. Being a mission-driven company includes living our values every day. That means integrity is at the foundation of everything we do, including the products we design, the role we play in the communities we are part of, and the way we treat every person that is a part of the Intuit family. Our products, including TurboTax, QuickBooks, Credit Karma and Mailchimp, help solve

Full-time

Oracle Fusion Cloud Customer Experience (CX) Architect

Hybrid in Austin, Texas

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6d ago

We are seeking a highly skilled and client-facing Functional Architect with deep subject matter expertise in Oracle Fusion Cloud Customer Experience (CX). The ideal candidate will play a pivotal role in client engagements by leading discovery workshops, analyzing business requirements, and designing comprehensive CX solutions leveraging Oracle Cloud applications. This role demands a blend of functional expertise, strategic vision, and strong communication skills to act as a trusted advisor and t

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Contract

$90 - $100

Experience Architect - Customer & Experience Transformation

Remote

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16d ago

Java. Also nice to have Python and Angular JD: Description Required skills: *Java *Python *Angular *APIs *Experience with back-end systems hosted on Google Cloud. *Work with databases, with a preference for Spanner. *Troubleshoot and debug complex issues in production and non-production environments. CIC focused Nice to have skills: *If worked with gRPC is a plus *If worked with pub / sub is a plus (for one of the products we have) *Contribute to all phases of the development lifecycle, includin

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Contract

$60 - $66

Principal Engineer - Store Selling & Customer Experience (Hybrid - Seattle)

Remote or Seattle, Washington

•

Today

Job Description Join us in revolutionizing Nordstrom's in-store customer experience through cutting-edge technology. We're modernizing our store selling technology stack and building next-generation capabilities that seamlessly connect digital and physical retail. As Principal Engineer, you'll lead the technical strategy for point-of-sale systems, clienteling tools, and omnichannel platforms that define how customers and store teams interact during the shopping experience. What You'll Do Tech

Full-time

USD 191,000.00 - 297,000.00 per year

Software Engineer - Customer Experience Engineering

Menlo Park, California

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Today

Snowflake is about empowering enterprises to achieve their full potential - and people too. With a culture that's all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology - and careers - to the next level. Snowflake's Customer Experience Engineering Team is expanding! We are looking for a Software Engineer to join our team who likes building intelligent data applications that give insight into diagnostic data and technic

Full-time

USD 176,000.00 - 253,000.00 per year

Senior Engineering Manager (Customer Engagement/Experience Platforms)

Remote

•

Today

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the

Full-time

USD 253,895.00 - 298,700.00 per year

Cloud/EDA Product Marketing Manager (Need Very Strong experience in EDA and Cloud also should have experience of Customer facing)

San Jose, California

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19d ago

Cloud/EDA Product Marketing Manager (Need Very Strong experience in EDA and Cloud also should have experience of Customer facing) The successful candidate will be have an excellent technical understanding of EDA workflows, an excellent communicator, skilled at customer interactions, strategic thinker in advancing opportunities for Cadence. The primary responsibilities of this role include: Drive digital marketing engagements: By leveraging digital marketing, develop various product campaigns and

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Full-time

Depends on Experience

NICE CXOne Implementation & Support

Remote

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23d ago

NICE CXOne consultant Location: Remote role Role Overview We are seeking an experienced professional with strong expertise inNICE CXOne implementation and management. The candidate will be responsible for understanding the current NICE setup, accessing the NICE account, and owning technical support and ongoing operational activities. This role requires hands-on experience in managing NICE CXOne environments and ensuring seamless functionality across customer experience workflows. Key Responsib

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Contract

65 - 75

Connect Ambassador/Customer Service Representative

Kansas City, Missouri

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7d ago

Object Technology Solutions, Inc (OTSI) has an immediate opening for Connect Ambassador/Customer Service Representative Location: Kansas City, MO Responsibility: Help create a positive customer experience through customer engagement and providing support to Client Connect staff Greet customers and assess needs Effectively answer basic questions Assist customers with payments. Collaborate with the facility team on escalation-types and resolutions Other duties as assigned to support customer serv

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Contract

Depends on Experience

AJO Developer

Minneapolis, Minnesota

•

Today

Job Title: AJO Developer Location: Minneapolis, MN(Hybrid - 3 days a week) Job Description / Key Responsibilities: Journey Design & Development o Build and configure customer journeys and campaigns in AJO (email, SMS, push, in-app). o Implement journey orchestration rules, decision management, and audience targeting logic. o Develop custom actions and events for real-time personalization. Integration & Data Management o Integrate AJO with Adobe Experience Platform (AEP) for data ingestion,

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Third Party

$74-78

MarTech Architect

Hybrid in Dallas, Texas

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7d ago

Job Title: MarTech Architect Location: Dallas, TX or Basking Ridge, NJ Duration: Long-term Hybrid role 3 days onsite Summary: We are seeking a highly skilled and experienced Architect with a strong focus on customer data, omni-channel personalization, and media marketing. In this role, you will be instrumental in designing, developing, and implementing innovative marketing technology solutions that leverage data-driven insights to drive customer engagement and business growth. Key Responsibiliti

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Contract, Third Party

Depends on Experience

Customer Service Sales

Augusta, Georgia

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Yesterday

Job Title: Customer Service SalesLocation: Augusta, GADuration: Long Term contractJob Description:Customer Service Sales Representative primary responsibility is to have problem solving skills and can turn any situation into an great customer experience. This role will combine elements of customer service and sales. Sales & Service Consultants are responsible for creating an exceptional experience at every interaction for both new and existing customers.ESSENTIAL FUNCTIONSDuties include, but are

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Contract

Depends on Experience

Triage Agent - 1st Shift

Charlotte, North Carolina

•

Today

The Triage Agent prepares customer electronic products for repair. Their responsibilities include basic part replacement, cleaning, and preparation for shipment. They prepare and set up units which includes removing product from shipping cartons and lifting onto test racks. At Best Buy, we create work environments where every employee feels like they truly belong and contribute to our shared purpose. We are one of the best companies for our customers and employees because we fully embrace peopl

Full-time

AI Program Director

Remote or Hybrid in Appleton, Wisconsin

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9d ago

We re excited to introduce a brand-new opportunity with extreme growth potential: AI Program Director. In this pivotal role, you ll join a company that places immense value on culture while driving innovation at scale. As the AI Program Director, you will align advanced AI technologies with organizational goals, lead cross-functional teams to design and deploy solutions that enhance production efficiency, empower employees, and create lasting competitive advantage. You ll shape the AI roadmap, c

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Contract

$150,000 - $190,000

Call Center Professional

Remote

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2d ago

Title: Call Center Professional Location: Aldie VAWork Type: Remote Duration: 4 Months Contract-to-Hire Ideal Candidate Profile:Seeking empathetic Call Center Professionals with a passion for helping individuals by providing accurate and consistent information regarding various State of MD benefit programs. Candidates should be detail-oriented, quick to learn new systems, and possess strong communication skills. They should deliver high-quality customer service, and strictly maintains the confid

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Full-time

Depends on Experience

IT Technician

Indianapolis, Indiana

•

Today

We are looking for IT Technician for our client in Indianapolis, IN Job Title: IT Technician Job Location: Indianapolis, IN Job Type: Contract Job Description: Responsibilities: Technicians will be the face of IT , working directly with the client resources to address computer issues, questions and concerns. Technicians will proactively work with customers to create world class digital user experience, whether in the office, traveling internationally or ensuring uninterrupted service/support f

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Contract, Third Party

Depends on Experience

Help Desk Analyst

Philadelphia, Pennsylvania

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23d ago

Minimum 2 years of experience working in a single point of contact help desk Experience using Jira Service Management Helpdesk applicationExperience using GroupLink's eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsExcellent analytical and problem-solving skillsStrong oral and written communications skills (technical and non-technica

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Contract

$28+

AJO Lead Consultant

California

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Today

AJO Lead Consultant Duration: 6 months+ Location: 100% remote Rate: open Description: Client is looking for an AJO consultant to help implement/deploy and configure the data models built out within Adobe Journey Optimizer (AJO) and AJO Campaigns add-on. Responsibilities: Build Schema(s), data model structure(s), other associated data set(s), and/or API configurations in the AJO dev/prod environments that support best practice functionality as required by Journey design Test and validate samp

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Contract

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Customer Experience jobs in IN