Customer Retention jobs in Detroit, MI

Detroit, Michigan

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Today

BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeh

Full-time

USD 85,500.00 per year

Strategic Ecommerce Growth Manager (Patio Division)

Remote

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Today

Strategic Ecommerce Growth Manager (Patio Division) Strategic Ecommerce Growth Manager (Patio Division) Location: Sacramento, CA 95826 Remote Status: Hybrid (2 days a week in office) We are open to considering fully remote candidates who are a strong fit for the role. Role Description: We are seeking an experienced Strategic Ecommerce Growth Manager to lead the growth strategy for our Patio Division and drive profitable online revenue growth. This role is responsible for developing and executi

Full-time

USD 129,000.00 - 139,000.00 per year

Automotive Technology Division Lead

Remote or Michigan

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Today

Role: Automotive Technology Division Lead Location: Southfield, Michigan, US or remote in Eastern time zone US preferred or remote UK The Automotive Technology Research and Product division lead oversees global, multidisciplinary research teams across a broad array of automotive domains, including connected car, electronics, chassis, ADAS, infotainment, and interior systems. This role bridges the gap between deep technical research and consumer-centric product planning, supporting existing pro

Full-time

USD 149,853.00 - 182,678.00 per year

Remote Sensing & Nuclear Activity Detection Engineer

Remote or Washington, District of Columbia

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Today

Remote Sensing & Nuclear Activity Detection Engineer Pay range: $185 - $195,000 annually Who We Are: TechSource, a Salas O'Brien company and a previous DOE Small Business of the Year recipient and ten-time Inc. 5000 winner, is a nationally recognized engineering and scientific company specializing in the management and technical delivery of large-scale nuclear and high-technology projects with numerous federal agencies, helping to advance missions of national importance for government programs,

Full-time

USD 185.00 per day

Data Center CoE - Field Service Technician

Remote

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Today

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Service Manager At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growi

Full-time

USD 35.00 per hour

Data Center CoE - Field Service Technician II

Remote

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Today

Full-time

USD 40.00 - 55.00 per hour

Renewals Specialist Lead (Cisco IT service contract renewals)

Remote or California

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Today

This is an internal position. About the role The Renewal Specialist Leader oversees the renewal lifecycle of IT service contracts, ensuring accuracy, timeliness, customer satisfaction, and measurable business impact. This role leads a team of renewal specialists while developing the strategy, operating model, and execution discipline required to grow and protect the renewal business. The leader will be expected to bring innovation to how the team engages with customers and internal stakeholder

Full-time

CIO Strategic Initiatives GTM Lead

Remote or Kirkland, Washington

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Today

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500 work smarter, faster,

Full-time

USD 163,380.00 - 269,570.00 per year

Battery Storage Commissioning Engineer

Remote or Gilbert, Arizona

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Today

At ANS, we're not just a consulting engineering firm-we're a team of trailblazers shaping the future of multi-disciplinary engineering. Recognized as one of theBest Places to WorkandTop 10 Hottest Engineering Firms in the USby Zweig Reports, and featured inInc. 5000's Top 250for our staggering 1,748% growth, we're proud of what we've built and where we're headed. We're allergic to bureaucracy, thrive on innovation, and embrace data-driven decisions. If you love collaboration, creativity, and a f

Full-time

USD 80,000.00 - 100,000.00 per year

Director, Client Software Development Services

Remote

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Today

Director, Client Software Development Services Department: Technology Operations Employment Type: Full Time Location: USA - Remote Reporting To: Huw Morgan Description At VC3, we don't just solve IT problems - we own them. We serve hundreds of municipalities and organizations across the United States and Canada, bringing IT to the people who need it most. We believe in earning trust, having a growth mindset, and delivering excellence every single time. We're a team of doers, builders, and

Full-time

Sr. Software Engineer, (Web/Mobile)

Remote

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Today

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we're making bette

Full-time

USD 185,000.00 - 210,000.00 per year

Technical Support Enablement Trainer

Remote or New York, New York

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Today

Description We are seeking a highly motivated, technical, and experienced Customer Success Training Manager to join our Enablement team. This role will focus on building, delivering, and maintaining world-class training content for our Customer Success team. You will work closely with Customer Success leadership, Technical Enablement, Product Management, R&D and other cross-functional teams to ensure our Customer Success Managers (CSMs), Customer Success Engineers (CSEs), and Professional Servi

Full-time

Braze Developer

Remote

•

4d ago

Braze Developer Remote Must: Braze, JavaScript, ExtJs, Retail/ E-commerce background Job Description:Role Summary: We are seeking a versatile developer with proven experience in retail or e-commerce environments. This hybrid role merges deep technical expertise in marketing automation (Braze), front-end web development (ExtJS), and end-to-end marketing campaign management to design, build, and optimize personalized omnichannel customer engagement. Key Responsibilities Campaign Strategy & Manage

Easy Apply

Contract, Third Party

$40 - $50

Need Senior Customer Success Manager

Remote

•

Yesterday

Role: Senior Customer Success Manager Location: Remote Duration: Long Term No of positions: 5 Responsibilities The Senior Customer Success Manager (CSM) is the primary point of contact / orchestration lead for all matters related to Impact features and benefits (depending on the customer s Impact package). They oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased through prescriptive guidance.

Easy Apply

Contract, Third Party

Depends on Experience

Principal AI-Driven Enterprise Support Engineer

Remote

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Today

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Principal AI-Driven Enterprise Support Engineer Location: Seattle or Hybrid Preferred (Remote Considered) Help Define the Future of AI-Augmented Enterprise Support We're searching for a rare type of techn

Full-time

Customer Success Manager

Remote

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Yesterday

Title: Customer Success Manager Salary: $75,000 - $85,000 per year Location: Remote (US) Employment Type: Full-Time Position Summary: We have an immediate opportunity for Customer Success Managers (CSM's). The Customer Success Manager (CSM) owns the ongoing customer relationship for an assigned portfolio of mid-market business accounts. In this role, you will guide commercial clients as they activate, adopt, and expand their utilization of payment processing, merchant services, and integrated

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Full-time

$75,000 - $85,000

Product Manager

Remote

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9d ago

PURPOSE The Product Manager, Mid-Market Legal helps shape how mid-market law firms run their practices. This role owns product initiatives that serve growing, multi-practice firms with more sophisticated needs around workflows, permissions, reporting, and integrations. Working at the intersection of legal operations, practice management, and modern SaaS, the Product Manager translates the realities of how mid-market firms work into products they rely on every day. ESSENTIAL DUTIES Champion th

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Full-time, Third Party

Depends on Experience

Marketing Manager IV (Remote)

Remote or Mountain View, California

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Yesterday

RESPONSIBILITIES: A client with Kforce is seeking a Marketing Manager IV to join their team. This role can be remote or in the following locations: Mountain View, San Francisco, Los Angeles, San Diego. The Marketing Manager reports to the Staff Lifecycle Marketing Manager. Summary: Using customer data, insights, and marketing automation tools, this role focuses on creating and executing campaigns to engage, retain, and delight our Small Business customers throughout their lifecycle. Duties: * C

Contract

$73.00 - $83.85 hourly

Senior Principal Software Engineer, GTM

Remote

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Today

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. GTM Experiences defines how Toast engages with, supports, and grows customers across their entire lifecycle. This organization brings together Onboarding, Support, and Product-Led Growth (PLG) into a unified group responsible for designing and delivering a cohesive, end-to-end customer experience powered by int

Full-time

USD 246,000.00 - 394,000.00 per year

Sr. Manager CX Data and Insights

Remote or Utah

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Today

Job Description About the Role At Zendesk, we believe the future of customer success is rooted in human connection, driven by insight, and amplified by operational excellence. The Zendesk Customer Experience (CX) organization is undergoing a massive transformation, and we need a heavy-hitting Senior Analyst, to join our CX Data & Insights team to uplevel our capabilities across the business. This Individual Contributor (IC) role is designed as a "quantitative swiss army knife" who can act as

Full-time

USD 139,000.00 - 209,000.00 per year

Customer Retention jobs in Detroit, MI, USA