Customer Retention jobs in Frederick, MD

Frederick, Maryland

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Today

Senior Technical Strategic Advisor (Level 3) Company: Advantage Technology, LLC Department: Technical Strategic Advisory / Managed Services Location: Frederick, Maryland Job Type: Full-Time Work Arrangement: Frederick Office / Customer-Facing Field Role Salary Range: $100,000-$150,000 annually, based on qualifications and experience Job Summary Advantage Technology is seeking an experienced Senior Technical Strategic Advisor (TSA Level 3) to join our growing Frederick, Maryland team. Thi

Full-time

USD 100,000.00 - 150,000.00 per year

Data Center - Program Manager

Ashburn, Virginia

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Today

Program Manager IV (PM IV) is a senior, strategic leadership role at AFL Global. This level is responsible for enterprise-level client relationships, oversight of multiple complex programs, and direct contribution to business strategy, financial performance, and client retention. Unlike lower-level Program Managers, the PM IV: Operates with high autonomyLeads multi-region or multi-site portfoliosInfluences senior client stakeholders and internal leadershipSets standards and best practices for p

Full-time

Product Data Scientist / Data Operations Analyst - W2 80-88/hr

Remote

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Today

Product Data Scientist / Data Operations AnalystWe are seeking a proactive and analytical Product Data Scientist / Data Operations Analyst to join our data science team. This role focuses on driving B2C product growth, optimization, and customer lifecycle insights across core product verticals. You will work at the intersection of data engineering, experimentation, and business metrics, splitting your focus between data pipeline instrumentation and analytical problem-solving. Key Responsibilitie

Easy Apply

Contract

$80 - $88

Chemical Support Engineer, Pulp & Paper (California)

Remote or California

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Today

Solenis is a leading global provider of water and hygiene solutions. The company's product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilm

Full-time

USD 63,830.00 - 93,610.00 per year

Account Engineer

Remote or Chicago, Illinois

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Today

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don't just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset - who ra

Full-time

USD 138,000.00 - 181,125.00 per year

Senior Staff Software Engineer

Remote or Glendale, California

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Today

We're Aspire, a ServiceTitan company We're Aspire, the leading SaaS provider for the landscaping and commercial cleaning industries and a proud member of the ServiceTitan family since 2021. Our cloud-based business management system automates all aspects of field service operations for enterprise and small to medium-sized businesses enabling our clients to accelerate growth, streamline operations, increase customer retention, and maximize revenue. Trusted by thousands of premier field services l

Full-time

Compensation information provided in the description

Director, Emergency Preparedness - Remote US

Remote or Miami, Florida

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6d ago

ICF's Disaster Management Division seeks a Director, Emergency Preparedness to lead high-impact emergency management programs, strengthen client readiness, and help communities prepare for and navigate complex disasters. This Remote U.S. role combines technical preparedness leadership, portfolio delivery, client partnership, and business growth, with nationwide travel up to 50%. The Director will lead all-hazards planning, continuity, training and exercises, capability assessment, stakeholder

Full-time

USD 158,819.00 - 269,993.00 per year

Senior Director AI/ML Engineering - Remote

Remote or Eden Prairie, Minnesota

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Today

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health op

Full-time

USD 203,200.00 - 348,400.00 per year

Senior National Technical Support Analyst-VRV

Remote or Missouri

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Today

Join the world's largest HVAC company, named by Forbes as one of America's Best-In-State Employers 2025! Daikin Applied is seeking a Sr Technical Support Analyst- VRV who will provide technical leadership and support for complex product and system design challenges involving VRV (Variable Refrigerant Volume) and VRF (Variable Refrigerant Flow) systems within Daikin Applied through advanced product knowledge and application expertise. Serve as a national technical resource for Daikin Applied sal

Full-time

Compensation information provided in the description

Automotive Technology Division Lead

Remote or Michigan

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Today

Automotive Technology Division Lead Location: Southfield, Michigan, US or remote in Eastern time zone US preferred or remote UK Why Mobility Global? At Mobility Global, our mission is to provide the trusted information that helps billions of people build, sell, and own vehicles with confidence. As we shape the next generation of automotive intelligence through innovation, AI, and industry-leading data, we're creating new opportunities for our customers, our business, and our people. Join a t

Full-time

USD 149,853.00 - 182,678.00 per year

Customer Success Specialist

Remote

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20d ago

Job DescriptionOverview At JDA TSG, we equip world-class brands with top-tier talent and operational expertise, because we know our people are our true differentiator. As an IES Customer Success Specialist supporting mid-market enterprise platforms, you will drive customer retention, health, and feature adoption across a scaled, queue-routed customer portfolio. We believe customer success isn't just about answering tickets; it's about active portfolio ownership, root-cause diagnosis, and helpin

Easy Apply

Full-time

$75,000 - $78,000

Senior Data Scientist

Remote

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2d ago

Job Title: Senior Data Scientist Location: Remote Role & Responsibilities Overview: Develop machine learning models for various P&C insurance products related to pricing, customer behavior, retention, price sensitivity, risk segmentation, etc.Build, enhance, and maintain GLM-based pricing models (frequency, severity, pure premium) for insurance productsPerform model comparison and benchmarking between traditional actuarial models and ML approachesDesign and implement feature engineering pipelin

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Full-time

Depends on Experience

Senior Data Analyst, Data Feeds

Remote

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Today

About Us YipitData is the leading market research and analytics firm for the disruptive economy. Our proprietary technology analyzes billions of alternative data points to uncover actionable insights. The world's top investment funds and Fortune 500 companies depend on our data to drive high-stakes decisions. We operate globally with offices in the US, APAC, and India. Our award-winning, people-centric culture-recognized by Inc. as a Best Workplace for three consecutive years-emphasizes transp

Full-time

USD 140,000.00 - 190,000.00 per year

Customer Success Systems Administrator

Remote

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17d ago

Zendesk Administrator w2 - Ideally NYC but may consider remote Role Overview The client is building out a best-in-class Customer Success and Support infrastructure, with Zendesk as our primary support platform alongside a growing suite of Customer Success tools. Were looking for a Customer Success Systems Administrator to own and evolve this ecosystem end to end. In this role, youll lead the implementation, configuration, and ongoing optimization of Zendesk while also supporting adjacent CS p

Easy Apply

Contract

Depends on Experience

Staff Forward Deployed Engineer

Remote

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Today

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier

Full-time

USD 220,000.00 - 270,000.00 per year

Director of Customer Success - AI

Remote or Los Angeles, California

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Today

Uniphore is the Business AI company. Our sovereign, composable and secure AI platform connects enterprise data, fine-tunes AI models and deploys agentic AI across the enterprise. We empower every worker to boost productivity and help businesses grow faster, operate smarter and reduce costs. Trusted by more than 2,000 businesses globally, and recognized on the Deloitte Fast 500, Uniphore delivers on the promise of AI as a transformative force for business. Job Description: * Looking for candidat

Full-time

USD 192,500.00 - 240,600.00 per year

Customer Retention jobs in Frederick, MD, USA