Customer Satisfaction jobs in Amsterdam, NY

Remote

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Today

Your role As a Service Sales Engineer - South Region, your mission is to Maximize the sustainable growth of our VTS business across the territory by promoting sales of service products to new and existing customers, in accordance with agreed business plans, representing the VTBA in a manner that all products are promoted. You will report to the Regional Service Sales Manager - VTS North America. You will Plan and prioritize personal sales activities and customer/prospect contact towards achievin

Full-time

Program Manager

Remote

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Today

ITCON Services is seeking an experienced Program Manager to serve as the senior delivery leader for a large-scale, AI-enabled omnichannel contact center supporting a federal customer. This role is responsible for the integrated management and successful execution of the Customer Quality Assurance (CQA) program, providing a single point of accountability for program delivery, performance, and customer satisfaction. The Program Manager will lead the Contractor Program Management Office (PMO), ove

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Full-time

150,000 - 180,000

Quality Manager

Remote

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Today

The Quality Manager will lead and oversee an integrated quality management program supporting contact center operations across voice, chat, AI-assisted interactions, and overall program performance. This role is responsible for ensuring service quality, compliance, customer experience excellence, and continuous performance improvement through a combination of human-led and AI-enabled quality assurance practices. Key ResponsibilitiesImplement and manage the program's Quality Control Plan (QCP)

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Full-time

110,000 - 130,000

Salesforce Product Manager Health Cloud

Remote

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16d ago

SalesforceProduct ManagerHealth Cloud REMOTE Product Manager Key Responsibilities Define and communicate theproductvision, mission, strategy, and roadmap. Develop, sequence, prioritize, and drive execution ofproductinitiatives and program epics. Partner with business stakeholders to identify opportunities, define objectives, and establish OKRs. Conductproductdiscovery activities, including stakeholder interviews, research, and current-state analysis. Gather, document, and validate business

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Contract, Third Party

40 - 55

Full Stack AI Engineer / Distributed Systems / Building with AI

Remote

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Today

A fast-growing technology company is redefining how people interact with intelligent systems to improve everyday experiences. By combining advanced technology with a customer-first approach, the company is building solutions that bridge the gap between AI innovation and real-world impact. In this role, you'll develop backend systems and tools that enable AI agents and customer-facing teams to diagnose problems, streamline workflows, and resolve issues more effectively. You'll have significant ow

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Full-time

$180000 - $230000

100% Remote - Call Center Representative – Financial Services

Remote

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14d ago

Position: Call Center RepresentativeProcess: Inbound Customer ServiceIndustry: Retirement Services / Banking / Financial ServicesDuration: 6+ Month ContractWork Arrangement: [Remote]34 Weeks of PAID TrainingWeekly PayEquipment: Company-Provided Equipment at NO COSTStart Date: November 16th or December 1st. Why Join?Get paid while you train, receive your work equipment at no cost, and build valuable experience in the financial services industry! Key ResponsibilitiesHandle inbound customer servic

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Contract

HelpDesk

Remote

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9d ago

Role: HelpDesk Support SpecialistCompany: Arch SystemsClient: U.S. Federal GovernmentLocation: RemoteEmployment Type: Full-timeExperience Required: Minimum 5 YearsJob SummaryArch Systems is seeking an experienced Help Desk Support Specialist to provide technical assistance, user administration, and troubleshooting support for yK1 and Mission Control applications in a U.S. Federal Government environment.Key ResponsibilitiesProvide 8 hours of daily help desk and end-user technical support.Manage,

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Full-time

63,000 - 70,000

Senior NPI Controls Engineer - Energy Storage Systems

Remote or Niskayuna, New York

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Today

Job Description Summary The Senior Controls Engineer - Energy Storage Systems serves as a key member of the New Product Introduction (NPI) Controls Engineering Team within GE Vernova, operating in a global and collaborative environment. This role is responsible for developing and delivering innovative controls solutions for new Energy Storage initiatives while driving the continuous improvement of existing Solar & Storage Solutions. Scope of responsibility includes, but is not limited to, AC and

Full-time

USD 113,200.00 - 188,800.00 per year

Field Service Engineer -Southeast

Remote or Georgia

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Today

Boston Dynamics is a world leader in mobile robots, tackling some of the toughest robotics challenges. For years, our awe-inspiring viral videos on YouTube have shown the world what remarkably capable robots can do. Now we are quickly becoming a recognized leader in automation solutions for industrial applications and warehouse logistics. As a Field Service Engineer, you will help to strengthen our world-class service and support efforts to meet the demands of our North American customers. Ever

Full-time

USD 90,000.00 - 115,000.00 per year

Guidance Navigation & Control Engineer 3

Remote or Manassas, Virginia

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30+d ago

Guidance Navigation & Control Engineer 3 Company: The Boeing Company Gathers, defines and documents system level requirements to support flight control and mission or trajectory requirements. Performs and documents design and analysis of Guidance, Navigation and Control (GNC) models and tools. Supports troubleshooting of routing operational anomalies, functional tests and services incidents. Executes tests, performs analysis or simulation and design review per FAA, MIL-SPEC and NASA guidance t

Full-time

USD 107,100.00 - 167,900.00 per year

Field Service Engineer

Remote or Kansas City, Missouri

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Today

Company Description You are a logical thinker skilled in troubleshooting, enthusiastic about working with complex technologies, and a professional, committed to customer satisfaction. As a Field Service Representative and key member of the Central Regional service team, you provide on-site service at customer sites, including preventive maintenance, calibration, installation, and training across all product lines. You will report to the Central Region Service Manager in Vernon Hills, IL. This

Full-time

USD 31.93 - 36.15 per hour

Imaging Field Service Engineer 1

Remote

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Today

Job Description Summary The Field Service Engineer 1 will work in one or more locations within the Sacramento Central Valley service area. The Field Service Engineer 1 performs on time and accurate Preventative Maintenance in one or more modalities of equipment. The FE1 is aware of and follows all Field Modification Instructions and/or Instrument Service Information bulletins. Works with experienced Field Engineers, both onsite and remotely, to learn troubleshooting, repair and equipment instal

Full-time

USD 69,040.00 - 103,560.00 per year

Senior Engineer - Energy Consulting Services

Remote or Schenectady, New York

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Today

Job Description Summary The electric grid is undergoing one of the biggest transformations in its history. Record electricity demand, new generation technologies, evolving regulations, and the rapid growth of data centers are changing how power systems are planned, built, and operated. Our team is at the center of that transformation. We partner with the GE Vernova business units, utilities, independent power producers, and developers across North America-and around the world-to solve complex te

Full-time

USD 98,400.00 - 164,000.00 per year

Field Service Engineer 2

Remote

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Today

Job Description Summary The Field Engineer II will perform preventative maintenance, installations, troubleshooting, and repairs on our diagnostic imaging (DI) product line in the area of Birmingham, AL. MR, CT, NM, PET exterience is a plus. GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes

Full-time

Field Service Engineer 3

Remote

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Today

Job Description Summary The Field Service Engineer 3 is a technical expert on at least one modality and may be proficient in multiple modalities. Acts as the primary GEHC Services face to the customer. Responsible for resolving advanced service repair needs of designated equipment, and drives customer satisfaction through Service Excellence. This is a remote role that requires the candidate to work onsite at customer locations and occasionally from home office. To provide onsite customer suppor

Full-time

Wafer Test Solutions Engineer

Albany, New York

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Today

Overview Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do. Our powerful, award-winning culture embraces a bold vision of where technology can take

Full-time

USD 147,780.00 - 246,290.00 per year

Field Service Engineer II

Remote or Kansas City, Missouri

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30+d ago

Work Schedule Standard (Mon-Fri) Environmental Conditions Able to lift 40 lbs. without assistance, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) Job Description As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healt

Full-time

Hoisting Service Engineer

Remote

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Today

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Service Manager Your role and responsibilities (Mandatory) As a Senior Field Service Technician, you will be responsible for delivering high-quality technical support and service to our customers. You will perform installations, maintenance, and

Full-time

Senior Technical Support Manager - Envysion (Hybrid)

Remote or Allen, Texas

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Today

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer

Full-time

USD 105,000.00 - 115,000.00 per year

Senior Engineer, Field Service

Albany, New York

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Today

Step into a career with ASM, where cutting edge technology meets collaborative culture. For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we're more than just a tech company. We value diversity, inclusion and sustainabilit

Full-time

Customer Satisfaction jobs in Amsterdam, NY 12010, USA