Customer engagement Jobs in Charlotte, NC

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Business Development/Customer Engagement Executive (Navy/USMC)

T2S Solutions

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Remote

Full-time

Summary T2S Solutions seeks a dynamic and experienced Business Development (BD) Executive to drive growth in the Navy/USMC sector by delivering impactful solutions to our Navy/USMC clients. This role focuses on identifying, qualifying, and directly assisting in the capture of new business opportunities, fostering strategic relationships, and advancing our company's revenue and mission objectives. The ideal candidate is a growth-minded, entrepreneurial leader with a strong track record of succes
Posted 57 days ago | Updated 8 hours ago

Business Development/Customer Engagement Executive (INTEL)

T2S Solutions

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Remote

Full-time

Summary T2S Solutions seeks a dynamic and experienced Business Development (BD) Executive to drive growth in the IC/SOCOM sector by delivering impactful solutions to our Air Force and Space Force clients. This role focuses on identifying, qualifying, and directly assisting in the capture of new business opportunities, fostering strategic relationships, and advancing our company's revenue and mission objectives. The ideal candidate is a growth-minded, entrepreneurial leader with a strong track
Posted 57 days ago | Updated 8 hours ago

SAP dCEM / SAP Digital Customer Engagement Manager / SAP Customer Relationship Manager

VDart, Inc.

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Remote

Contract, Third Party

Job Title: SAP dCEM / SAP Digital Customer Engagement Manager / SAP Customer Relationship Manager Location: Remote, USA Duration / Term: Long-Term Contract Job Description We are seeking a highly skilled and customer-focused SAP Digital Customer Engagement Manager (DCEM) to lead end-to-end engagement and service delivery for SAP S/4HANA Private Cloud customers. The ideal candidate will have deep technical expertise in SAP Basis, SAP S/4HANA, and cloud platforms such as Azure, AWS, and Google Cl
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Posted 8 days ago

Customer Engagement Manager - Cloud Migration & Portfolio Management_ Remote

EVEREST CONSULTING GROUP, INC

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Remote

Contract

14-16 years of experience with 7+ years of Program management 14 plus years of IT Infrastructure experience Experience in managing large-scale cloud migration projects. Knowledge of IT infrastructure, networking, and security principles. Experience with Migration, Modernize and DevOps practices and tools. Familiarity with compliance and regulatory requirements related to cloud computing Minimum of 7 years of experience in project management, with a focus on cloud computing and migration projects
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Posted 24 days ago

Technical Architect - Dynamics 365 CE & Power Platform

Capgemini America, Inc.

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Charlotte, North Carolina, USA

Full-time

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you d like, where you ll be supported and inspired bya collaborative community of colleagues around the world, and where you ll be able to reimagine what s possible. Join us and help the world s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. Role and Responsibilities: Solution Architecture & Design Lead the technical design of D365 CE (S
Posted 21 days ago | Updated 7 hours ago

Technical Support Advisor

Microsoft Corporation

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Charlotte, North Carolina, USA

Full-time

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is respons
Posted 2 days ago | Updated moments ago

Assistant vCIO/Systems Engineer/MSP/Hybrid Charlotte

Motion Recruitment Partners, LLC

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Charlotte, North Carolina, USA

Full-time

Are you a hands-on IT professional ready to pivot into a more strategic, client-facing role? This full-time Assistant vCIO position in Charlotte, NC is a fantastic opportunity to work with a top-tier MSP that services a dynamic and diverse client base. You'll support IT leaders and business owners by guiding them through technical roadmaps, vendor decisions, and overall IT strategy-while still keeping your technical skills sharp. This is the ideal stepping-stone for a tech-savvy individual who
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Posted 9 days ago | Updated 8 hours ago

VPII Head of Service Center Technology

LPL Financial Holdings, Inc.

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Indian Land, South Carolina, USA

Full-time

Job Overview: We are seeking a dynamic and experienced Senior Leader for our Service Center technologies. This leader will be responsible for overseeing the strategic planning, implementation, and management of technology solutions that support call center operations. This role ensures the seamless integration of telephony, CRM, AI, and workforce management tools to optimize advisor experience, service professional performance, and operational efficiency. The ideal candidate will have deep exper
Posted 1 day ago

Principal - AI Consulting, Life Sciences R&D

IQVIA

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Concord, North Carolina, USA

Full-time

About the Role: We are seeking a Director or Principal-level Consultant to lead the selling and delivery of AI-powered projects in the Life Sciences R&D space, with a core focus on Clinical Development and Clinical Trials. You will drive sales and delivery of engagements that range from strategic AI and data transformation initiatives to hands-on development of ML models and next-generation agentic AI systems. This is a high-impact, client-facing role for someone who is equally comfortable craf
Posted 8 days ago | Updated 1 day ago

Client Partner-Retail

Sutherland Digital Services Inc

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Remote

Full-time

Role: Client Partner Location: US Remote with flexibility to travel Experience Leve: Senior Level Job Type: Full-Time Domain: Retail & Consumer Goods - Mandatory ROLE SUMMARY: The CP is responsible for selling Sutherland offerings to existing Retail & Consumer Goods accounts. The CP drives new revenues through relationship development, quality delivery and execution of all engagement that drive organic growth and strong relationship. An ideal CP is passionate about developing and driving exist
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Posted 7 days ago | Updated 1 day ago

"AI Solutions Leader"

When I.T. Matters LLC

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Remote

Full-time

No sponsorship availableour client requires candidates to be either a or a Holder. NO 3RD PARTIES We are seeking an-AI Solutions Leader Large<>What types of AI solutions are we currently delivering or planning to deliver (e.g., GenAI, LLM, NLP, computer vision, predictive analytics)?We need an AI engineer that has consulted (internal or external) to apply LLMs and/or ML models to real business problems. They need to have built systems that have had a measurable impact. Preferably, this individua
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Posted 1 day ago | Updated 11 hours ago

G2 SharePoint Application Developer | Active Top Secret clearance

General Dynamics

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Remote

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: Web Development Job Qualifications: Skills: Application Development, ASP.NET, Web Development Certifications: Security+ CE - CompTIA Experience: 8 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a SharePoint Application Developer with GDIT. A career in en
Posted 27 days ago | Updated moments ago

Remote Customer Service Representative Supporting Veterans!

Infinite Computer Solutions (ICS)

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Remote

Contract

Position: CSR Location: Remote Timing of work 6:00 AM to 7:00 PM in Pacific Time Zone (8-hour rotational shift) Monday to Saturday (Rotational 5 days per week ) JD: The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general inquiries from Veterans on the MDE process and Vete
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Posted 60+ days ago | Updated 11 days ago

LAN Lead || Tracy, CA (Remote)

Isoftech Inc

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Remote

Full-time

LAN Lead Tracy, CA (Remote). Each LAN Lead oversees LAN support for their assigned region (NE, Central, Western & Southern), providing technical direction and coordinating efforts across projects and personnel. Develops the requirements of a product or solution from inception to conclusion. Develops required specifications for simple to moderately complex problems. Coordinates with the Task Order PM, COTRs, and government user representatives to ensure accurate solutions and user satisfaction o
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Posted 28 days ago | Updated 1 day ago

Voice/Phone and Cloud Contact Center Technology Architect

Data-Core Systems, Inc.

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Remote

Full-time, Third Party

RESPONSIBILITIES Design and implement voice and contact center solutions including Natural Language IVR, and agent assist voice call.Migrate from on prem contact center to cloud hosted contact center as a service provider in a PCI compliant environmentPlan, document, and support the configuration of contact center supporting solutionsCreate detailed solution designs and documentation that supports the development, implementation, and operations of enterprise-class SaaS/CCaaS solutions with seaml
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Posted 23 days ago

Voice/Phone and Cloud Contact Center Technology Architect

Data-Core Systems, Inc.

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Remote

Full-time, Third Party

RESPONSIBILITIES Design and implement voice and contact center solutions including Natural Language IVR, and agent assist voice call.Migrate from on prem contact center to cloud hosted contact center as a service provider in a PCI compliant environmentPlan, document, and support the configuration of contact center supporting solutionsCreate detailed solution designs and documentation that supports the development, implementation, and operations of enterprise-class SaaS/CCaaS solutions with seaml
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Posted 23 days ago

Task Order PM - Remote

Isoftech Inc

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Remote

Full-time

Task Order Project Manager (TOPM) The TOPM provides overall task order management and coordination across all LAN regions. Acts as the primary interface with the Government, ensuring contract deliverables, performance, and communication. Serves as the project manager for a large, complex task order (or a group of task orders affecting the same system) and shall assist the Government s Program Manager in working with the Government Contracting Officer (KO), the task order-level Task Order Manager
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Posted 33 days ago | Updated 1 day ago

Lead Customer Success Engineer / Fully Remote / Start up

Motion Recruitment Partners, LLC

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Remote or Los Angeles, California, USA

Full-time

A fast-growing startup in the advertising space is looking for a Lead Customer Success Engineer to join their fully remote team. This is a full-time position, and while you can be based anywhere in the U.S, you must be available during U.S. working hours. The company builds B2B SaaS solutions that empower brands with rich data and campaign insights, using tools like Python, SQL, JavaScript, and Google App Scripts. This is a rare hybrid role combining technical problem solving, client engagement
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Posted 3 days ago | Updated 8 hours ago

Senior Business Analyst - Digital Channels (Remote - North Carolina)

First Citizens Bank

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Remote or Raleigh, West Virginia, USA

Full-time

Overview This is a remote role that may be hired in North Carolina only. First Citizens Bank is seeking a strategic and results-driven Senior Product Owner to help drive the continued evolution of our digital channels - including web, mobile, and other client-facing platforms - with a strong focus on the internal development of a corporate client portal. This portal serves as a critical platform for delivering secure, streamlined, and value-added services to our business clients. This role is es
Posted 1 day ago

Senior Business Analyst - Digital Channels (Remote - North Carolina)

First-Citizens Bank & Trust Company

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Remote or Raleigh, North Carolina, USA

Full-time

Overview This is a remote role that may be hired in North Carolina only. First Citizens Bank is seeking a strategic and results-driven Senior Product Owner to help drive the continued evolution of our digital channels - including web, mobile, and other client-facing platforms - with a strong focus on the internal development of a corporate client portal. This portal serves as a critical platform for delivering secure, streamlined, and value-added services to our business clients. This role is
Posted 4 days ago | Updated 8 hours ago