Customer support Jobs in Iowa

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Customer Support Representative II

Sunrise Systems, Inc.

Johnston, Iowa, USA

Contract

Job Title: Customer Support Representative II Location: Johnston, IA Duration: 36 Months On W2 Contract **Visa sponsorship is not available, now or in the near future, for this position** These positions will be on the Customer Support Team in a Technical Support Center. *This position will require a Bi-Lingual individual to be fluent in Portuguese, as well as English* Description:This position offers a retention bonus after 6, 12, and 24 months of employment.This position offers pay increas

Solution Architect Customer Support Team MDE

Key Business Solutions, Inc.

Remote

Contract, Third Party

Solution Architect Customer Support Team MDE Sacramento, CA(Remote option available) 12 Months Need to write codility test and 2 to 3 rounds of client interviews Job Description: The Solution Architect is a seasoned technical engineer dedicated to understanding the capabilities of DHCS s platform offerings and the needs of existing applications, and creating innovative solutions for their modernization. This role requires a deep understanding of solution architecture, emerging technologies, an

Solution Architect Customer Support Team

StackNexus Inc.

Remote

Contract

Extensive experience in software architecture design and cloud platforms, with a focus on designing scalable, high-performance, and resilient systems. Deep understanding of software development methodologies, frameworks, and patterns, including microservices, service-oriented architecture (SOA), and event-driven architecture. Knowledge of programming & scripting languages such as Python, bash, C# or similar, so as to be able to do quick prototypes Strong knowledge of cloud platforms & services (

Customer Support Engineer-ADMS S3 Core (DMS/OMS)

Centraprise Corp

Remote

Full-time

Role 1# - Customer Support Engineer-ADMS S3 Core (DMS/OMS) Utilities : Electric grid (Transmission and Distribution) Expertise in installing, analyzing and troubleshooting e-terra DMS and related products. Experience in modelling various electrical devices Able to troubleshoot issues using a variety of tools.Able to diagnose and solve intermediate to advanced issues using a variety of troubleshooting methods

Technical Customer Support (US Remote)

Motorola Solutions

Remote or Schaumburg, Illinois, USA

Full-time

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil

Customer Technical Support Representative

Thomson Reuters U.S. Inc.

Remote or Eagan, Minnesota, USA

Full-time

Customer Technical Support Representative About the Role: In this opportunity as Customer Technical Support Representative, you will: Log and classify all calls and requests for assistance in the call tracking database.Respond to customers' inquiries relating to technical issues with software, online or electronic products.Filter and escalate inquiries as appropriate..Track inquiry resolution progress and where appropriate proactively call customers with a status update or resolution.Follow the

Customer Service Analysts/Contact Center Support - Remote - Only W2 - Direct offer role

Empower Professionals

Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (screenshot of bandwidth,

Remote-Customer Service Analysts/Contact Center Support-CH

Empower Professionals

Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (screenshot of bandwidth,

Software Analyst( ServiceTitan)

IT Associates, Inc.

Remote

Contract

Software Support Analyst (ServiceTitan / Monday.com) 100 % REMOTEClient is in CST ( EST or CST work hours)Contract: 6 months with Hire possibilityHire ASAPPOSITION SUMMARY: The Software Support Analyst will play a crucial role in providing ongoing support and optimizing the software platforms for our client s 2 major Service areas, serving as a subject matter expert for ServiceTitan, Monday.com, and other software platforms. This position also assists with onboarding new businesses, ensuring smo

GIS Analyst / Help Desk Support

Sunrise Systems, Inc.

Remote

Contract

Job Title: GIS Analyst / Help Desk Support Job ID: 25-09180 Location: Remote Duration: 12 months of contract Typical Experience: 24-36 months Job Description: Seeking a mid-level GIS Analyst with strong help desk experience to support the GIS Unit. The role includes troubleshooting, customer support, ticket documentation (ServiceNow), and GIS analysis using ArcGIS Pro and ArcGIS Online. Familiarity with linear referencing and excellent verbal communication skills are essential. Required Skills:

Customer Success Analyst

HonorVet Technologies

Remote

Contract

Job Title: Customer Support Analyst Location: Remote Duration: 6+ Months What you get to do in this role: Go To Market Support Analyst - This person will be responsible for assisting in various areas of Sales Support, including maintain our Excel Order Form used in Brazil, Updating our terms and conditions in our sales quote to order tool, and various project management efforts across our lead to cash systems and tools.Skills: In order to qualify for and be successful in this role, you should h

SAP GTS Consultant

Ampstek LLC

Remote

Contract, Third Party

SAP GTS functional Expert Remote USA Long term contract Detailed JD *(Roles and Responsibilities) The SAP GTS functional Expert will support a variety of activities related to SAP GTS This individual would be responsible for providing high quality solution designs, configuration, testing, implementations, customer support, troubleshooting, and other overall sustaining support activities This individual should be familiar with SAP GTS 11.0, E4H (desired) and be proficient within the Compliance

PC Technician

Robert Half

Altoona, Iowa, USA

Contract

Description We are looking for a dedicated PC Technician to join our team on a contract basis in Altoona, Iowa. This opportunity involves supporting the setup and management of Chromebooks and other hardware. If you enjoy hands-on technical tasks and contributing to critical projects, this role is a perfect fit. Responsibilities: Prepare Chromebook carts by integrating power chargers and ensuring proper assembly. Assemble and organize Chromebook carts to meet operational needs. Accurately label

Customer Service Representative-Remote (Ultimate Medical Academy Grads Only)

Concentrix CVG Customer Management Group Inc

US

Full-time

Job Title: Customer Service Representative-Remote (Ultimate Medical Academy Grads Only) Job Description *This requisition is being posted for a list of Ultimate Medical Academy Graduates and other recruiting partners. If you were not provided a direct link to this job posting please do not apply.* JOB DESCRIPTION The Customer Service Representative -Remote (Ultimate Medical Academy Grads Only) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. Thi

Associate, Customer Care

Xoriant Corporation

Remote

Contract

Job Title: Associate, Customer Care Duration: 3+ months contract Location: Remote, USA Overview: Embark on a fulfilling journey of professional development within a dynamic and fast-paced production environment as a Customer Care Senior Associate. As an integral part of our team, you will hold a pivotal role connecting our clients and their esteemed customers. Your dedication to service excellence will be unwavering, and you ll find fulfillment in embracing challenges that allow your exceptional

Software Engineer III - Front-End

Comoto Family Of Brands

Remote or Philadelphia, Pennsylvania, USA

Full-time

Company Description Comoto Holdings is America's largest and fastest growing omnichannel platform in the powersports aftermarket-products industry; dedicated to advancing the experience of moto enthusiasts across the globe. Comoto's brands, RevZilla, Cycle Gear, J&P Cycles, REVER, and Common Tread, deliver premium products, dedicated expertise, engaging media, and passionate customer support of the rider community, through best-in-class e-commerce and retail experiences. Important Application

Customer Service Representative (Bilingual: Spanish/English) Remote - New Mexico

Concentrix CVG Customer Management Group Inc

US

Full-time

Job Title: Customer Service Representative (Bilingual: Spanish/English) Remote - New Mexico Job Description JOB DESCRIPTION The Customer Service Representative (Bilingual: Spanish and English) Remote works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. ( We accept applications for this position on an ongoing

ERP Change Manager

Robert Half

Remote or Rochester, New York, USA

Contract

Description We are looking for an experienced Associate Manager specializing in ERP Change Management to join our team in Rochester, New York. In this long-term contract role, you will play a key part in guiding organizational transitions related to enterprise resource planning systems. The position offers an opportunity to lead impactful projects and collaborate with diverse teams to ensure smooth change management processes. Responsibilities: Oversee and manage ERP change management initiativ

Transportation Engineer

HDR, Inc.

Des Moines, Iowa, USA

Full-time

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we work to weave diversity, equity, and inclusion into our work and foster a sense of belonging throughout the company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story:' ' Each and every role throughout our organ

IT Project Coordinator

Robert Half

Remote or Dubuque, Iowa, USA

Full-time

Description We are looking for an experienced IT Project Coordinator to join our team in Eastern Iowa. In this role, you will lead critical projects by coordinating schedules, managing resources, and ensuring successful outcomes. This position offers the opportunity to collaborate with cross-functional teams and deliver solutions that align with organizational goals. Responsibilities: Coordinate and oversee project schedules, budgets, and resources to ensure timely and successful delivery. Coll