Customer support Jobs in Ohio

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Solution Architect Customer Support Team MDE

Key Business Solutions, Inc.

Remote

Contract, Third Party

Solution Architect Customer Support Team MDE Sacramento, CA(Remote option available) 12 Months Need to write codility test and 2 to 3 rounds of client interviews Job Description: The Solution Architect is a seasoned technical engineer dedicated to understanding the capabilities of DHCS s platform offerings and the needs of existing applications, and creating innovative solutions for their modernization. This role requires a deep understanding of solution architecture, emerging technologies, an

Solution Architect Customer Support Team

StackNexus Inc.

Remote

Contract

Extensive experience in software architecture design and cloud platforms, with a focus on designing scalable, high-performance, and resilient systems. Deep understanding of software development methodologies, frameworks, and patterns, including microservices, service-oriented architecture (SOA), and event-driven architecture. Knowledge of programming & scripting languages such as Python, bash, C# or similar, so as to be able to do quick prototypes Strong knowledge of cloud platforms & services (

Customer Support Engineer-ADMS S3 Core (DMS/OMS)

Centraprise Corp

Remote

Full-time

Role 1# - Customer Support Engineer-ADMS S3 Core (DMS/OMS) Utilities : Electric grid (Transmission and Distribution) Expertise in installing, analyzing and troubleshooting e-terra DMS and related products. Experience in modelling various electrical devices Able to troubleshoot issues using a variety of tools.Able to diagnose and solve intermediate to advanced issues using a variety of troubleshooting methods

Technical Customer Support (US Remote)

Motorola Solutions

Remote or Schaumburg, Illinois, USA

Full-time

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil

Customer Technical Support Representative

Thomson Reuters U.S. Inc.

Remote or Eagan, Minnesota, USA

Full-time

Customer Technical Support Representative About the Role: In this opportunity as Customer Technical Support Representative, you will: Log and classify all calls and requests for assistance in the call tracking database.Respond to customers' inquiries relating to technical issues with software, online or electronic products.Filter and escalate inquiries as appropriate..Track inquiry resolution progress and where appropriate proactively call customers with a status update or resolution.Follow the

Customer Service Analysts/Contact Center Support - Remote - Only W2 - Direct offer role

Empower Professionals

Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (screenshot of bandwidth,

Remote-Customer Service Analysts/Contact Center Support-CH

Empower Professionals

Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (screenshot of bandwidth,

Software Analyst( ServiceTitan)

IT Associates, Inc.

Remote

Contract

Software Support Analyst (ServiceTitan / Monday.com) 100 % REMOTEClient is in CST ( EST or CST work hours)Contract: 6 months with Hire possibilityHire ASAPPOSITION SUMMARY: The Software Support Analyst will play a crucial role in providing ongoing support and optimizing the software platforms for our client s 2 major Service areas, serving as a subject matter expert for ServiceTitan, Monday.com, and other software platforms. This position also assists with onboarding new businesses, ensuring smo

GIS Analyst / Help Desk Support

Sunrise Systems, Inc.

Remote

Contract

Job Title: GIS Analyst / Help Desk Support Job ID: 25-09180 Location: Remote Duration: 12 months of contract Typical Experience: 24-36 months Job Description: Seeking a mid-level GIS Analyst with strong help desk experience to support the GIS Unit. The role includes troubleshooting, customer support, ticket documentation (ServiceNow), and GIS analysis using ArcGIS Pro and ArcGIS Online. Familiarity with linear referencing and excellent verbal communication skills are essential. Required Skills:

Student Help Desk Analyst

Ohio State University

Mansfield, Ohio, USA

Part-time

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact If you have questions while submitting an application, please review these frequently asked questions. Current Employees and Students: If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process. Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In o

Student Help Desk Analyst

Ohio State University

Wooster, Ohio, USA

Part-time

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact If you have questions while submitting an application, please review these frequently asked questions. Current Employees and Students: If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process. Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In o

Customer Success Analyst

HonorVet Technologies

Remote

Contract

Job Title: Customer Support Analyst Location: Remote Duration: 6+ Months What you get to do in this role: Go To Market Support Analyst - This person will be responsible for assisting in various areas of Sales Support, including maintain our Excel Order Form used in Brazil, Updating our terms and conditions in our sales quote to order tool, and various project management efforts across our lead to cash systems and tools.Skills: In order to qualify for and be successful in this role, you should h

Proton System Administrator

The Reynolds and Reynolds Company

Dayton, Ohio, USA

Full-time

At Proton Technologies, Inc., an affiliate of Reynolds and Reynolds is seeking a Systems Administrator for our growing team. In this role you will handle escalated level troubleshooting and administration, directly to clients, at all levels of IT service and infrastructure. You will provide escalated level knowledge, skills, and mentoring to onsite and help desk technicians. Responsibilities will include but are not limited to: -Troubleshoot and resolve issues with customer equipment including w

Technical Support

Express Employment Professionals

Holland, Ohio, USA

Full-time

Holland, OH Monday-Friday 8A-430P After Training: 930A-6P $17 per hour FIRM Responsibilities: Providing remote applications support via phone and email.Answer customer phone calls, assist callers with a variety of issues, including software and hardware troubleshooting.Accurately document & record technical support calls and events into our customer relationship management system.Identify and resolve technical inquiries over the phone in a timely manner.Assist and train customers with new an

SAP GTS Consultant

Ampstek LLC

Remote

Contract, Third Party

SAP GTS functional Expert Remote USA Long term contract Detailed JD *(Roles and Responsibilities) The SAP GTS functional Expert will support a variety of activities related to SAP GTS This individual would be responsible for providing high quality solution designs, configuration, testing, implementations, customer support, troubleshooting, and other overall sustaining support activities This individual should be familiar with SAP GTS 11.0, E4H (desired) and be proficient within the Compliance

Customer Service Representative-Remote (Ultimate Medical Academy Grads Only)

Concentrix CVG Customer Management Group Inc

US

Full-time

Job Title: Customer Service Representative-Remote (Ultimate Medical Academy Grads Only) Job Description *This requisition is being posted for a list of Ultimate Medical Academy Graduates and other recruiting partners. If you were not provided a direct link to this job posting please do not apply.* JOB DESCRIPTION The Customer Service Representative -Remote (Ultimate Medical Academy Grads Only) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. Thi

Technical Product Support Specialist

Stanley Black and Decker

Valley City, Ohio, USA

Full-time

Technical Product Support Specialist - Hybrid Valley City, OH, USA Come build something that matters. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World . Sound like you? Join our top-notch team of approximately 48,000 diverse and high-performing professionals globally who are making their mark on some of the world's most beloved brands,

Software Engineer III - Front-End

Comoto Family Of Brands

Remote or Philadelphia, Pennsylvania, USA

Full-time

Company Description Comoto Holdings is America's largest and fastest growing omnichannel platform in the powersports aftermarket-products industry; dedicated to advancing the experience of moto enthusiasts across the globe. Comoto's brands, RevZilla, Cycle Gear, J&P Cycles, REVER, and Common Tread, deliver premium products, dedicated expertise, engaging media, and passionate customer support of the rider community, through best-in-class e-commerce and retail experiences. Important Application

Associate, Customer Care

Xoriant Corporation

Remote

Contract

Job Title: Associate, Customer Care Duration: 3+ months contract Location: Remote, USA Overview: Embark on a fulfilling journey of professional development within a dynamic and fast-paced production environment as a Customer Care Senior Associate. As an integral part of our team, you will hold a pivotal role connecting our clients and their esteemed customers. Your dedication to service excellence will be unwavering, and you ll find fulfillment in embracing challenges that allow your exceptional

Customer Service Representative (Bilingual: Spanish/English) Remote - New Mexico

Concentrix CVG Customer Management Group Inc

US

Full-time

Job Title: Customer Service Representative (Bilingual: Spanish/English) Remote - New Mexico Job Description JOB DESCRIPTION The Customer Service Representative (Bilingual: Spanish and English) Remote works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. ( We accept applications for this position on an ongoing