Grand Rapids, Michigan
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Today
Job Description Standing up a net new Facilities helpdesk in FreshService while delivering targeted automation enhancements. Entra ID Group Management, Software Entitlement Logic, and Termination/Offboarding workflows Key Responsibilities: Facilities HelpdeskDesign and implement the Facilities service catalog, ticket fields, routing rules, SLAs, and escalation paths.Build and configure Facilities assignment groups, auto-routing logic, notifications, and integrated email channels.Customize the re
Full-time
USD 60.00 - 66.00 per hour
















