Madison, Wisconsin
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Today
Description Provide Identity & Account Management (IAM) support and Tier 1-2 technical assistance for internal staff. This role focuses on access management, device support, and delivering a high-quality customer experience via phone and ticketing systems. Responsibilities Provide IAM support: verify user identity, reset passwords, unlock accounts, and guide users to self-service toolsDeliver Tier 1-2 IT support for hardware, software, and network issuesTroubleshoot and resolve incidents; escala
Full-time
USD 20.00 - 20.00 per hour















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