Dallas, Texas
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Today
Scope and Responsibilities: Support capital program deployments through real-time alarm monitoring, initial triage, and break-fix change execution. Provide 24/7 operational monitoring, ticket handling, and troubleshooting to ensure network stability and minimize post-deployment issues. Monitor KPIs, alarms, and system degradations, escalating where needed to ensure proper implementation and network performance. Perform pre- and post-deployment validations to confirm successful upgrades and proac
Full-time