Entry Level Service Desk Analyst Jobs in Boston, MA

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Service Desk Analyst

Motion Recruitment Partners, LLC

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Boston, Massachusetts, USA

Full-time

Our client is seeking a Service Desk Analyst to join the team and ensure IT support for the organization. This is a fully on-site position in Boston 5 days a week. The work schedule for this position is Monday - Friday 8:00 AM - 4:00 PM. This position will be the first point of contact for technical issues, manage hardware and software troubleshooting, and support user onboarding and offboarding processes. The Service Desk Analyst's work directly contributes to the overall productivity and succe
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Posted 1 day ago | Updated 5 hours ago

Service Desk Analyst

Judge Group, Inc.

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Boston, Massachusetts, USA

Full-time

Location: Boston, MA Description: Job Title: Service Desk Analyst Location: Boston, MA Duration: 03+ months (with possible renewal) Hours needed per week: 37.5 Specific Duties: The specific duties of this position include but are not limited to the following: Serve as the first line of contact for technical support inquiries, ensuring timely resolution or escalation of reported issues. Diagnose and troubleshoot Tier 1 hardware, software, and network issues, providing guidance to end-users.
Posted 6 days ago | Updated 6 hours ago

Service Desk Analyst

GavinHeath, LLC

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Westwood, Massachusetts, USA

Full-time

Service Desk Analyst GavinHeath is partnering with a client in Westwood, MA looking to add a Service Desk Analyst to their team. The role is a long term contract position. This role is a Hybrid position. The Service Desk Analyst is a member of the Global IT Service Desk Team that supports all employees and contractors in corporate, retail stores, and distribution centers. This role is the first point of contact for users needing assistance. The analyst will respond to incidents and requests repo
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Posted 9 days ago | Updated 8 days ago

Service Desk Analyst

Kforce Technology Staffing

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Boston, Massachusetts, USA

Contract

RESPONSIBILITIES: Kforce has a client in need of a Service Desk Analyst in Boston, MA. Responsibilities: * Serve as the first line of contact for technical support inquiries, ensuring timely resolution or escalation of reported issues * Diagnose and troubleshoot Tier 1 hardware, software, and network issues, providing guidance to end-users * Manage and maintain accurate incident records in the ticketing system, documenting solutions and escalating unresolved issues to Tier 2/3 support teams *
Posted 5 days ago | Updated 2 hours ago

Service Desk Analyst

SAIC

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Remote

Full-time

Job ID: 2500740 Location: REMOTE WORK, TN, US Date Posted: 2025-01-21 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking a Service Desk Analyst to support the US Army Corps of Engineers RITS Program. This is a REMOTE opportunity that can be performed anywhere in the US. The Service Desk (ESD
Posted 19 hours ago | Updated 7 hours ago

Tier 1 Service Desk Technician

GavinHeath, LLC

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Westwood, Massachusetts, USA

Contract

Service Desk Analyst GavinHeath is partnering with a client in Westwood, MA looking to add a Service Desk Analyst to their team. The role is a long-term contract position. This role is a Hybrid position. The Service Desk Analyst is a member of the Global IT Service Desk Team that supports all employees and contractors in corporate, retail stores, and distribution centers. This role is the first point of contact for users needing assistance. The analyst will respond to incidents and requests repo
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Posted 6 days ago

Service Desk Support

System Soft Technologies

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Remote

Contract

System Soft Technologies is widely recognized for its professionalism, strong corporate morals, customer satisfaction, and effective business practices. We provide a full spectrum of business and IT services and solutions, including custom application development, enterprise solutions, systems integration, mobility solutions, and business information management. System Soft Technologies combines business domain knowledge with industry-specific practices and methodologies to offer unique solution
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Posted 6 days ago | Updated 1 day ago

Service Desk

Digitek Software, Inc.

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Remote

Contract, Third Party

One of our clients is looking for the position of Service Desk based on following skills. Mostly remote; Required to be In Office 1 day per month. Candidate must be able to provide laptop/computer, USB headset, and a consistent internet connection for the work. Receive telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems.Have the ability to train and le
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Posted 14 days ago

BMC Remedy / Helix Service Desk Professional - Work From Home - M

Next Step Systems

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Remote

Full-time

BMC Remedy / Helix Service Desk Professional - Work From Home We are looking for a qualified candidate to work as a full-time BMC Remedy/Helix Service Desk Professional with experience for a Government client in Washington, DC. Must be a BMC Certified Professional and have ITIL 4 Managing Professional certification. Candidates need to have a Public Trust Clearance. This position is 100% Remote. BMC Remedy / Helix Service Desk Professional Qualifications: - Bachelor s degree in Computer Scienc
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Posted 27 days ago | Updated 19 hours ago

Senior Director, IT Service Desk (Contact Center) Hybrid

Kaiser Permanente

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Remote or Corona, California, USA

Full-time

Description: This person must reside in a state where Kaiser Permanente does business. This includes CA, OR, WA, CO, HI, MD, VA, DC, GA. Job Summary: In addition to the responsibilities listed below, this Senior Director position is also responsible for leading and overseeing 24/7 IT Service Desk operations, ensuring the delivery of high-quality support for applications, infrastructure, and systems across the organization. This role will focus on achieving first contact resolution, managing del
Posted 30 days ago | Updated 10 hours ago

Senior Service Desk Technician (Mac/Windows exp)

Voyatek

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Remote

Full-time

Outcomes. Delivered. Voyatek, formerly GCOM Software and OnCore Consulting, delivers outcome-driven technology solutions to public sector agencies and higher education institutions nationwide. For example, our technology: Facilitates access to nutritious food for children of mothers participating in the WIC programSupports first responders in reducing opioid overdoses within their communitiesEmpowers colleges and universities to identify and thwart financial aid fraudEquips teachers with valuabl
Posted 6 days ago | Updated 7 hours ago

Beckman Life Sciences Field Service Engineer Intern - Washington DC (Remote)

Danaher Corporation

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Remote or Washington, District of Columbia, USA

Full-time

We will not hire any students that require sponsorship after graduation or any time in the future. We are currently looking for a Field Service Engineer Intern to join our Field Service team for the summer of 2025. This team supports the maintenance, installation and repair of Beckman Coulter products at customer sites used for medical research and laboratory work. Interns enjoy working on a project that matches their area of interest while collaborating closely with talented and experienced Fi
Posted 60+ days ago | Updated 10 hours ago

Jr Data Analyst

Robert Half

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Remote or Sugar Grove, Illinois, USA

Contract

Description We are offering a long-term contract employment opportunity for a Jr Data Analyst that is 100% remote. As a Jr Data Analyst, you will be instrumental in transitioning reports from Crystal Reports to Argos, performing detailed tests on production reports, handling data entry and analytics tasks, supporting governance initiatives, and working collaboratively to analyze system discrepancies. Responsibilities: Transitioning reports from Crystal Reports to Argos, ensuring a smooth shift
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Posted 7 days ago | Updated 6 hours ago

Geospatial Analyst (Entry Level)

Marathon TS Inc

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Remote

Contract

Associate Geospatial Analyst Location: FULLY REMOTE Marathon TS is hiring for an Associate Level Geospatial Analyst. Candidates are ideally located in the Huntsville, AL or St. Louis, MO areas so that they can attend on-site training sessions but that is not required. Work and training will be completely remote unless additional training is required in which case candidates may be required to attend training on site. Job Requirements Bachelor's degree in Geography, GIS, or related field with mul
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Posted 26 days ago

Junior Business & Data Analyst

Ellianse LLC

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Remote or Chicago, Illinois, USA

Full-time

Job Description : Business Analyst has the primary responsibility to elicit, analyse, validate, specify, verify and manage the business requirements needs of the project. He/she will also participate in the testing, implementation and support phases of the project. Position: Junior Business & Data Analyst Location: Chicago, IL Full Time Roles and Responsibilities : Analyse business models and projects to determine loopholes and areas that need development and upgrade Collaborate with various t
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Posted 26 days ago

Junior Business & Data Analyst

Ellianse LLC

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Remote or Jersey City, New Jersey, USA

Full-time

Job Description : Business Analyst has the primary responsibility to elicit, analyse, validate, specify, verify and manage the business requirements needs of the project. He/she will also participate in the testing, implementation and support phases of the project. Position: Junior Business & Data Analyst Location: Jersey City, NJ Full Time Roles and Responsibilities : Analyse business models and projects to determine loopholes and areas that need development and upgrade Collaborate with vario
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Posted 26 days ago

Jr. Management Analyst

GovCIO

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Remote

Full-time

Overview GovCIO is currently hiring for a Junior Management Analyst to support program management, data analytics, and reporting activities at the Department of Homeland Security (DHS). This role will be responsible for providing support within a team of analysts to government taskings, status reports, data calls, analytics and dashboard development, customer relationship management and various other programmatic needs. This role will be a fully remote position. Responsibilities Collaborate wi
Posted 60+ days ago | Updated 6 hours ago

Systems Analyst Junior

Kforce Technology Staffing

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Remote or Chantilly, Virginia, USA

Full-time

RESPONSIBILITIES: Kforce has a client that is seeking a Systems Analyst Junior in Chantilly, VA. Responsibilities: * Provide Tier I/II Support for custom business applications (Diagnosis/Remediation, Access (password) Setup/Unlock/Reset, Application Install/Removal, Performance Tuning) * Document tickets providing detailed information that can be handed off to the agency Tier team * Perform help desk support for a variety of office automation, telecommunications, and visual information hardwar
Posted 60+ days ago | Updated 2 hours ago

Chief Engineer Intern

Leidos

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Remote

Full-time

Leidos is seeking an intern to assist the Chief Engineer for the Department of Justice IT Portfolio. In this portfolio, Leidos provides various IT services, engineering, and technical support for customers primarily within the Department of Justice. Support includes managed IT services, managed service desk (Tier 1), deskside support (Tier 2), workstation and server engineering and maintenance, security, managed print services, ITSM, infrastructure, Agile development, and end user support to nam
Posted 1 day ago | Updated 10 hours ago

Junior Data Scientist

Leidos

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Remote

Full-time

We're looking for a Junior Data Scientist to join our team. The End-User Centric Information Technology (IT) Support (ECIS) program is responsible for providing the support and solutions to Infrastructure and User Services Group initiatives (IUSG) and projects are effectively deployed to create the technology and organization outcomes desired. The ECIS delivers timely, responsive, and fact-based decisions/actions and provide support to our CMS ECIS customers. The ECIS organization, which consist
Posted 4 days ago | Updated 10 hours ago