Entry Level Service Desk Analyst Jobs in Detroit, MI

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Service Desk Analyst

The Evolvers Group

Michigan, USA

Contract

Job Description: Assists the user community with the documentation and resolution of requests for service that originate (via phone, email, and online) with IT Service Desk. Coordinates the assignment of requests with appropriate IT staff to ensure timely and effective resolution. Additional Service Center responsibilities and duties as required. Required Experience Minimum 3 years of experience Environment : CA Service DeskMicrosoft Desktop OSMicrosoft Office SuiteAdobe Acrobat.Preferred Certif

Service Desk Analyst- Pontiac, MI

Digital Technology Solutions

Pontiac, Michigan, USA

Contract

DTS is looking for Service Desk Analyst for our direct client position in Pontiac, MI Job Description Assists user community with the documentation and resolution of requests for service that originate (via phone, email and online) with the IT Service Desk. Coordinates assignment of requests with appropriate IT staff to ensure timely and effective resolution. ITIL certification preferred. Additional Service Center responsibilities duties as required. The assignment requires candidate availabilit

Service Desk Analyst

K2 Services

Remote or Chicago, Illinois, USA

Full-time

Job DescriptionJob Description Service Desk Analyst (Remote - U.S.) Jumpstart your career in the dynamic Legal/IT sector with K2 Services as a Service Desk Analyst! We offer a comprehensive training program to every incoming Service Desk Analyst to be successful in supporting our law firm clients. K2 prepares you to work in a fast pace, agile, customer service-oriented environment while working collegially and collaboratively with a world-class Service Desk team. Career opportunities abound bo

BMC Remedy / Helix Service Desk Professional - Work From Home - M

Next Step Systems

Remote

Full-time

BMC Remedy / Helix Service Desk Professional - Work From Home We are looking for a qualified candidate to work as a full-time BMC Remedy/Helix Service Desk Professional with experience for a Government client in Washington, DC. Must be a BMC Certified Professional and have ITIL 4 Managing Professional certification. Candidates need to have a Public Trust Clearance. This position is 100% Remote. BMC Remedy / Helix Service Desk Professional Qualifications: - Bachelor s degree in Computer Scienc

JIRA Service Desk and Confluence Data Center Administrator

Softthink Solutions, Inc.

Remote

Contract

Job Title: JIRA Service Desk and Confluence Data Center Administrator Location: Remote Position Type: Contractor (80 hours/month) Overview: We are seeking a highly skilled and experienced JIRA Service Desk and Confluence Data Center Administrator to provide remote administration services for our JIRA Service Desk and Confluence Data Center platforms. The ideal candidate will have extensive expertise in managing, customizing, and optimizing these platforms to support our organization's service m

Service Support Analyst- Junior

V-Soft Consulting Group, Inc

Remote

Contract

Service Support Analyst - Junior (Remote) Primary Location: Remote V-Soft Consulting is currently hiring for a Service Support Analyst - Junior (Remote) for our premier client. Education and Experience Graduation from high school and one (1) year of customer service related experience; or an equivalent combination of education and experience. Experience reading and interpreting hardware and software manuals and provide necessary information to users: 1 Years. Knowledge, Skills and Abilities

7041 - Junior Service Support Analyst

Staff Tech

Remote

Contract

Staff Tech is currently recruiting for a Junior Service Support Analyst to provide first level support to end users focusing on password resets. This position is critical in promoting a positive customer relationship and requires a high customer service orientation and strong interpersonal skills to provide effective support to a diverse population. An IT Help Desk Specialist operates in a Microsoft Windows micro computing environment and works with other IT Help Desk Specialists and high level

Senior Director, IT Service Desk (Contact Center) Hybrid

Kaiser Permanente

Remote or Corona, California, USA

Full-time

Description: This person must reside in a state where Kaiser Permanente does business. This includes CA, OR, WA, CO, HI, MD, VA, DC, GA. Job Summary: In addition to the responsibilities listed below, this Senior Director position is also responsible for leading and overseeing 24/7 IT Service Desk operations, ensuring the delivery of high-quality support for applications, infrastructure, and systems across the organization. This role will focus on achieving first contact resolution, managing del

Jr Support Engineer- Remote must have IT Service Management, Synon, DB2/400, and CLP, with a strong background in Pharmacy Benefit Management.

Keylent

Remote

Contract, Third Party

Job Description/ Responsibilities - Develop and maintain software applications using Synon, DB2/400, and CLP to meet business requirements. - Provide technical support and troubleshooting for existing applications to ensure smooth operation. - Collaborate with cross-functional teams to gather and analyze requirements for new software features. - Implement IT Service Management best practices to enhance the efficiency and reliability of our software solutions. - Conduct code reviews and ensure ad

Support Desk Analyst

GovCIO

Remote

Full-time

Overview GovCIO is currently hiring for a Support Desk Analyst to support the US Courts. Responsibilities Establishes and maintains smooth operation of computer systems (to include operating systems, software and hardware) in networked or stand-alone configurations, maintains system integrity, and upgrades systems and/or servers as required. May create and document new methods supporting network/system operations and implement changes to procedures. Consults with support teams, help desks, cu

Service Support Analyst

Serenity Info Tech, Inc.

Remote

Contract, Third Party

Hi, Please find my direct client job requirement for your consideration. Title: Service Support Analyst Location: Raleigh NC ( Remote ) Duration : 12 Months Client : State of North Carolina Job Description: This is a remote position working first shift, Monday - Friday from 7:30AM - 4:30PM. Candidates are required to have high speed internet and are expect to be available during the hours listed above. The North Carolina Administrative Office of the Courts (NCAOC) is seeking a qualified IT Hel

Business Intelligence Analyst - Full Time Only - Professional Service or Law Firm Experience

Stone Search

Remote

Full-time

Our client, a global law firm, has an opening for a Business Intelligence Analyst working 100% virtual/remote in a firm-approved U.S. state. The Business Intelligence Analyst is responsible for the analysis, transformation, and visualization of firm data to create reports and actionable insights for departments and practice groups in the firm including for Legal Practice Groups, Human Resources, Information Technology, Practice Innovation, and Executive Leadership teams. This position will deve

Client Service Analyst - Help Desk

Kforce Technology Staffing

Remote or Boston, Massachusetts, USA

Contract

RESPONSIBILITIES: Kforce has a client in need of a Client Service Analyst - Help Desk in Boston, MA. Responsibilities: * Respond to all inquiries related to online services, network issues, or end-user problems * As a Client Service Analyst, you will serve as the primary point of contact for end-users seeking assistance * Document problem calls, resolve issues when possible, or escalate to the appropriate support level in a timely manner REQUIREMENTS: * Associate's degree or 2 years of equival

Information Service Tech Analyst

GovCIO

Remote

Full-time

Overview GovCIO is currently hiring an Information Service Tech Analyst to support our newly awarded customer contract. This position will be fully remote within the United States. Responsibilities Provides technical support for computers and associated networks. Installs, troubleshoots, services, and repairs personal computers, network equipment such as servers, modems, multiplexers, related PC software, telephones, cables, and connectors. Provides personal computer, hardware, and software s

Customer Service Analyst - remote role

Empower Professionals

Remote

Contract

Role: Customer Service Analysts Location: Remote Duration: 12+ Months Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually.Closed workspace (any room that can be closed by a door, office, bedroom, etc.)No shared living spaces unless living aloneIf the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.)Highspeed Internet verification (screenshot of bandwidth, Fiber, Cable, DSLNo satelli

Entry Level - Data Analyst

Helix Tech

Remote or New York, New York, USA

Full-time

Job Role : Data Analyst Location : NYC Duration : Full time

Jr Data Analyst

Robert Half

Remote or Sugar Grove, Illinois, USA

Full-time

Job DescriptionJob DescriptionWe are offering a long-term contract employment opportunity for a Jr Data Analyst that is 100% remote. As a Jr Data Analyst, you will be instrumental in transitioning reports from Crystal Reports to Argos, performing detailed tests on production reports, handling data entry and analytics tasks, supporting governance initiatives, and working collaboratively to analyze system discrepancies. Responsibilities: Transitioning reports from Crystal Reports to Argos, ensurin

Senior Systems Analyst, IT Service Management (ITSM) - Ivanti

tax.com

Remote or Dallas, Texas, USA

Full-time

Why Ryan? Hybrid Work OptionsAward-Winning CultureGenerous Personal Time Off (PTO) Benefits14-Weeks of 100% Paid Leave for New Parents (Adoption Included)Monthly Gym Membership Reimbursement OR Gym Equipment ReimbursementBenefits Eligibility Effective Day One401K with Employer MatchTuition Reimbursement After One Year of ServiceFertility Assistance ProgramFour-Week Company-Paid Sabbatical Eligibility After Five Years of Service The Senior Systems Analyst, ITSM, works under the direction of the

Beckman Life Sciences Field Service Engineer Intern - Washington DC (Remote)

Danaher Corporation

Remote or Washington, District of Columbia, USA

Full-time

We will not hire any students that require sponsorship after graduation or any time in the future. We are currently looking for a Field Service Engineer Intern to join our Field Service team for the summer of 2025. This team supports the maintenance, installation and repair of Beckman Coulter products at customer sites used for medical research and laboratory work. Interns enjoy working on a project that matches their area of interest while collaborating closely with talented and experienced Fi

*2025 Field Service Engineer SUMMER INTERN (San Jose, California)

Thermo Fisher Scientific

California, USA

Full-time

Work Schedule Standard (Mon-Fri) Environmental Conditions Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) Job Description When you join us at Thermo Fisher Scientific, you'll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we