Entry Level Service Desk Analyst Jobs in Phoenix, AZ

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Service Desk Analyst

SA Technologies Inc

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Phoenix, AZ, USA

Contract

Position Description Service Desk Analyst • Open, monitor, work, and close tickets in a ticket tracking system responding promptly to customer needs. Monitor calls, including tickets entered in the ticket tracking system for problems; verifies user information; communicate outstanding issues and status resolution to users and supervisor, programming support staff, other government agencies, and community partners as applicable to meet commitments. Skills Required • Strong customer service skills
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Posted 5 days ago

Service Desk Analyst

Vector Consulting, Inc

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Remote or Charlotte, NC, USA

Contract

Our government client is looking for an experienced Service Desk Analyst on a hybrid 6+ months renewable contract role in Charlotte, NC. Position: Service Desk Analyst Job Summary: The IT Service Desk Agent I will provide front line telephone\email support to internal customers with IT related software and hardware issues. • Aid customers concerning the use of computer hardware (i.e. tablets, desktop, and laptop) and software (i.e. O365 & Windows Operating systems, etc.), including printing,
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Posted 19 hours ago | Updated 19 hours ago

Service Desk Analyst & Security Provisioning

Y & L Consulting Inc.

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Remote

Contract

A service desk analyst is a professional who provides technical support and troubleshooting for IT equipment, applications, and networks. They are responsible for resolving issues and answering questions from users and guests through various channels, such as phone, email, remote, or desk side visits. They also perform tasks such as technical maintenance, software installation and updates, and security checks. They document, verify, and categorize user issues and communicate data through proper
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Posted 13 days ago

Service Desk Manager

Motion Recruitment

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Mesa, AZ, USA

Full-time

A tech company that makes products for the transportation industry is looking for a Service Desk Manager to add to their growing team. This individual will be directly responsible for overseeing the work of 16 technicians spread globally. This individual will also be tasked with working cross-functionally to lead enterprise level projects across the organization. An ideal candidate will have a strong technical background with experience troubleshooting both Windows and Mac devices, familiarity w
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Posted 35 days ago | Updated 9 hours ago

Service Desk Technician

Motion Recruitment

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Phoenix, AZ, USA

Full-time

A global law firm is looking for a Help Desk Support Specialist to join their Technology Department in their Phoenix office. These specialists support their attorneys and staff in a 24x7 call center environment. This will involve using a high level of customer service to troubleshoot and resolve complex technical issues. Required Skills & Experience 1+ years of technical support experience Excellent customer service skills Ability to relay highly technical information to less technical individu
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Posted 60+ days ago | Updated 9 hours ago

IS - Service Desk Knowledge Management Analyst

Randstad Digital

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Remote or Falls Church, VA, USA

Contract

job summary: Welcome to the forefront of healthcare IT! As an IS - Service Desk Knowledge Management Analyst, you'll be at the heart of our mission to provide exceptional patient care through efficient IT support. Join our dynamic team and play a pivotal role in maintaining and optimizing our knowledge base, ensuring swift issue resolution, and enhancing the overall user experience. If you're ready to make a meaningful impact in the healthcare industry and thrive in a collaborative, innovative
Posted 4 days ago | Updated 1 hour ago

REMOTE - Service Desk Specialist

Platinum Resource Group

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Remote or Newport Beach, CA, USA

Contract

Service Desk Specialist Location: Remote, US JOB DESCRIPTION As a Service Desk Ticket Coordinator with expertise in ServiceNow, you will be an integral part of our IT support team, responsible for managing and coordinating service desk tickets using the ServiceNow platform. Your role is crucial in ensuring the seamless operation of our IT service management processes. You will be the primary point of contact for end-users, efficiently handling and resolving their IT-related issues through the Se
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Posted 1 day ago | Updated 10 hours ago

Service Desk Agent

Hexaware Technologies, Inc

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Remote

Full-time

Position: Service Desk Agent (100% Remote) Hiring: Fulltime Note: Office time 2 PM to 10 PM EST. Note: Work Location and Requirements This is a hybrid of in-office and working from home position. The candidate will be able to work from home the majority of the time but will also be required to come into the office based on a regular schedule, job performance and as needed for client visits, training, or other events. The candidate would also be expected/required to come into the office for any
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Posted 7 days ago | Updated 4 days ago

Opening for "Service Desk/ Tier 1 Support" role - 100% Remote

MST Solutions

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Remote

Contract

Role: Tier 1 Support Location: Remote OFFICE LOCATION: Remote FULL-TIME WORKING REMOTEL Rate: $18- $20 TIMELINE: The first batch of resumes will be sent to the hiring manager at 1:00 pm, Friday, Sep 29, 2023. POSITION SUMMARY: This contractor will be working with the IT Service Desk. PRINCIPAL RESPONSIBILITIES: • Responds to incoming interactions initiated via phone, email, self-service, or chat. • Fulfills incoming service requests. • Diagnoses and troubleshoots incidents with endpoint har
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Posted 5 days ago

Service Desk/Room Support Associate

Sparks Group

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Remote or Bedford, MA, USA

Contract

Job Summary/Company: Sparks Group has partnered with a non-profit organization to find a Service Desk/Room Support Associate. This is a contract role that is 100% onsite; the selected candidate must be able to work onsite 5 days a week. Your career development starts here! Employees are climbing the ladder into other IT divisions throughout the organization. Full vaccination against COVID-19 is required for this position. Responsibilities: Single point of contact in support of the organizatio
Posted 2 days ago | Updated 10 hours ago

Service Desk/Room Support Associate

Sparks Group

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Remote or McLean, VA, USA

Contract

Job Summary/Company: Sparks Group has partnered with a non-profit organization to find a Service Desk/Room Support Associate. This is a contract role that is 100% onsite; the selected candidate must be able to work onsite 5 days a week. Your career development starts here! Employees are climbing the ladder into other IT divisions throughout the organization. Full vaccination against COVID-19 is required for this position. Responsibilities: Single point of contact in support of the organizatio
Posted 2 days ago | Updated 10 hours ago

Service Desk Support Associate

Sparks Group

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Remote or Bedford, MA, USA

Contract

Job Summary/Company: Sparks Group has partnered with a non-profit organization to find a Service Desk Support Associate. This is a contract role with a hybrid schedule: 1 day per week onsite. Your career development starts here! Employees are climbing the ladder into other IT divisions throughout the organization. Responsibilities: Provide day-to-day support with Windows 10, Mac OS & OSX, MS Office (primarily Outlook), LAN, VPN, remote devices, hardware, peripherals, and other technologiesFoll
Posted 2 days ago | Updated 10 hours ago

Service Desk Technician (Remote)

Tandym Tech

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Remote or Silver Spring, MD, USA

Contract, Third Party

A recognized services organization in Maryland has a great Remote opportunity awaiting a new Service Desk Technician. In this role, the Service Desk Technician (Remote) will be responsible for providing software, hardware, and network problem resolution for end users. Responsibilities: The Service Desk Technician (Remote) will: Provide technical support to customers for a wide range of computer-related issues Actively listen to customer problems and be able to document them appropriately Follow-
Posted 6 days ago | Updated 10 hours ago

IT Service Desk Technician

SNI Technology

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Remote or Denver, CO, USA

Contract

Job Description SNI Technology's client located in Denver, CO is seeking to hire a talented IT Service Desk Technician (Tier I) for an exciting, full-time 4-month, contract-to-hire opportunity. Please note this is a M-F, onsite position. POSITION OBJECTIVE The Level I Service Desk Technician's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, troubleshooting and actively resolving end-user service requ
Posted 23 hours ago | Updated 11 hours ago

Jr Integration Analyst

Randstad Digital

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Remote or Lafayette, LA, USA

Full-time

job summary: The Junior Integration analyst will assist the API-EDI group by supporting the customers leveraging Electronic transfer of data. This position is a precursor to becoming an Integration Analyst. The position will be trained to use the Integration tools that are leveraged by the department and eventually be certified on Cleo Integration Cloud. This job is the starting point for a Technical Integration career path. location: Lafayette, Louisiana job type: Permanent salary: $70,0
Posted 10 hours ago | Updated 1 hour ago

Service Desk Technician (Remote)

Sigma Information Group, Inc.

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Remote

Full-time

Role The Service Desk Technician supports our consulting teams by providing first line support of client requests received by email, ticket or phone. Using remote access software and/or working directly with the client over the phone, will troubleshoot and resolve primarily Tier 1 issues, including password resets, email access issues, authentication questions, simple Microsoft Office application usage, virus scans/removals, and device problems (printers, monitors, mice). Responsibilities Pr
Posted 1 day ago

Svc Rep, IT Service Desk Support

Lincoln Financial Group

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Remote

Full-time

Alternate Locations: Work from Home Work Arrangement: Hybrid/Flexible : Work at home and use the office as appropriate for in-person collaboration. Relocation assistance: is not available for this opportunity. Requisition #: 72257 The Role at a Glance This role will remotely provide a full range of technical service and support to your designated office to include hardware, software, network and applications. What you'll be doing Serve as the first point of contact for users seeking technic
Posted 28 days ago | Updated 21 days ago

Junior Data Analyst (remote)

Strategic Staffing Solutions

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Remote or Bolingbrook, IL, USA

Contract

Junior Data Analyst (remote) W2 ONLY- NO C2C Location: Bolingbrook, IL (REMOTE) Contract: 4 Months + Pay rate: TBD POSITION SUMMARY: In this role, you will utilize data manipulation and data mining capabilities to support the analysis and reporting needs for retail media network, UB Media. We are looking for a data Analyst who’ll research and identify ways to build reporting and measurement solution for the team. The responsibilities include tracking advertising costs, researching consumer be
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Posted 13 days ago | Updated 1 hour ago

IT Service Desk Engineer/Mac Support

U.S. Tech Solutions Inc.

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Remote

Contract

Duration: 07 Months Contract Job Description: · Desktop Support professionally provides technical support to customers by answering questions, troubleshooting problems, maintaining server and workstation performance, and entering and closing tickets efficiently. Responsibilities: · Respond to and monitor incidents and service requests within the ticketing system. · Maintain accurate status of all tickets assigned in the system and provide appropriate follow-up to end-users. · Provide configurati
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Posted 26 days ago

service desk Support

System Soft Technologies

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Remote

Contract, Third Party

“System Soft Technologies is widely recognized for its professionalism, strong corporate morals, customer satisfaction, and effective business practices. We provide a full spectrum of business and IT services and solutions, including custom application development, enterprise solutions, systems integration, mobility solutions, and business information management. System Soft Technologies combines business domain knowledge with industry-specific practices and methodologies to offer unique solutio
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Posted 60+ days ago | Updated 1 day ago