Escalation Management jobs in DC

Arlington, Virginia

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Today

Req ID: 42793 Summary Customer Relations Liaison Arlington, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employers core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career

Full-time

USD 74,300.00 - 80,000.00 per year

IT Service Desk Lead

Arlington, Virginia

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Today

Location: Arlington, VA Salary: $65.00 USD Hourly - $80.00 USD Hourly Description: IT Service Desk Lead Location and Work Arrangement Arlington, Virginia Onsite, five days per week Role Overview We are seeking an experienced, hands-on IT Service Desk Lead to lead day-to-day service desk operations while serving as a senior technical resource across a secure Microsoft government cloud environment. This is a player-coach role for an IT professional who enjoys developing people, improving serv

Contract

USD 65.00 - 80.00 per hour

ManageEngine ITSM Administrator / Automation Engineer

Washington, District of Columbia

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Today

Evolver is an information technology, cybersecurity, and digital transformation company supporting national defense, federal civilian agencies, and Fortune 500 organizations. We help customers secure critical systems, modernize enterprise technology, and solve complex operational challenges through integrated technology capabilities spanning cybersecurity, enterprise IT infrastructure, cloud, software development, data analytics, legal technology and eDiscovery, applied AI, and electronic securi

Full-time

Technical Lead Service Desk Operations

Hybrid in Washington, District of Columbia

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Today

Unissant, Inc. delivers innovative capabilities to the agencies that keep our nation healthy and safe. We apply our domain expertise, data acumen, and technology know-how to achieve breakthrough results for our clients. Working collaboratively, we advance missions and careers through a focus on honesty, integrity, and dependability. We continuously look for talent, excited to join that effort. To learn more about our exciting organization, please visit us at . We are seeking a Technical Lead - S

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Full-time

Depends on Experience

Help Desk Support

Remote or Reston, Virginia

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Today

Please note: This role is contingent upon a contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award. The Work At ICF our Digital Modernization Division is an information technology and management consulting organization that delivers integrated, strategic solutions to federal clients. We bring expertise in cloud, cybersecurity, enterprise architecture, data modernization, and digital transformation to support m

Full-time

USD 81,499.00 - 138,549.00 per year

Help Desk Support

Reston, Virginia

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Yesterday

Full-time

USD 81,499.00 - 138,549.00 per year

Technical Delivery Manger

Reston, Virginia

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9d ago

Full-time

USD 74,090.00 - 125,954.00 per year

NOC Engineer

Chantilly, Virginia

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Today

Leidos is seeking a reliable, detail-oriented NOC Engineer to join our Network Operations Center. You will serve as the first line of defense for network availability, performance, and stability. You will monitor systems, triage alerts, troubleshoot complex routing and hardware issues, and collaborate with cross-functional IT teams to resolve incidents swiftly. Primary Responsibilities include but are not limited to: Performing with the following duties: Real-Time Monitoring: Watch over networ

Full-time

USD 59,150.00 - 106,925.00 per year

Scrum Master

Remote or Reston, Virginia

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Today

Full-time

USD 81,499.00 - 138,549.00 per year

Network Engineer (CBP - original)

Ashburn, Virginia

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Today

About Agile Defense At Agile Defense we know that action defines the outcome and new challenges require new solutions. That's why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next. Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility-leveraging a foundation of speed, flexibility, and ingenuity

Full-time

USD 90,000.00 - 110,000.00 per year

Senior Manager, Data Center Technical Deployment

Ashburn, Virginia

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Today

Who are we? Equinix is the world's digital infrastructure company , shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. Joining our operations team means being at the center of everything - maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities a

Full-time

USD 153,000.00 - 229,000.00 per year

IT Site Lead

Laurel, Maryland

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Today

Are you looking to catapult your career by driving high-impact transformation with household brands? Do you crave an entrepreneurial, fast paced and engaging growth assignment working with incredible people from across the globe? At Dreyer's Grand Ice Cream, we are excited to start a new chapter of accelerated growth as part of Froneri - a global pure-play ice cream leader. With nearly 100 years of winning experience in the U.S, a robust portfolio of powerhouse brands that consumers know and lo

Full-time

USD 85,000.00 - 110,000.00 per year

ZScaler SME Network Engineer

Ashburn, Virginia

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Today

Full-time

USD 170,000.00 - 185,000.00 per year

Program Director

Remote

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Today

Unissant, Inc. delivers innovative capabilities to the agencies that keep our nation healthy and safe. We apply our domain expertise, data acumen, and technology know-how to achieve breakthrough results for our clients. Working collaboratively, we advance missions and careers through a focus on honesty, integrity, and dependability. We continuously look for talent excited to join that effort. To learn more about our exciting organization, please visit us at . We are seeking a Program Director to

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Full-time

Depends on Experience

Senior Network Engineer (CBP - Original)

Ashburn, Virginia

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Today

Full-time

USD 120,000.00 - 140,000.00 per year

Federal Senior Principal Engineer, Solutions Architecture - SOCOM

Remote or Tampa, Florida

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Today

Job Description Federal Senior Principal Engineer, Solutions Architecture - SOCOM (Onsite role - 5 days per week - prefer local candidates)(Active/Current TS/SCI Clearance Required)(Scif - no Bluetooth devices) Required location: Tampa, Florida Dell Technologies offers one of the largest technology profiles of any technology company in the world. As an account services management professional, you can expect opportunities to learn or be sent into situations requiring self-guided learning cov

Full-time

National Support Engineer

Remote or Florida

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Today

The ideal candidate can be located anywhere in the continental United States. The National Support Engineer (NSE) serves as a Subject Matter Expert (SME) for Stago North America's installed base of diagnostic instruments. This role provides professional second-level support to the Field Service Engineering team and collaborates closely with internal departments to drive timely and thorough issue resolution. The NSE will be responsible for analyzing service data, identifying trends, and implemen

Full-time

National Support Engineer

Remote or Texas

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Today

Full-time

Brokerage Services Registered Analyst - Series 7/63 - Remote

Remote or Wisconsin

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Today

Job Description The Investment Client Services Analyst (Series 7/63) is a licensed, client-facing role responsible for supporting clients and registered financial representatives with investment account questions, performance inquiries, and securities transactions. Success in this role requires strong investment product knowledge, the ability to de-escalate complex situations, and ownership of issues through resolution. The analyst also contributes to continuous improvement efforts, embraces n

Full-time

USD 23.11 per hour

Field Service Engineer

Remote

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Today

Job Description Must Have Technical/Functional Skills Desktop Support / End User Computing (EUC) Windows 10 & Windows 11 Administration and Troubleshooting Hardware Break-Fix Support (Desktops, Laptops, Printers, Peripherals) Device Imaging, Provisioning, and OS Deployment Microsoft 365 Support (Outlook, Teams, OneDrive, Office Apps) Incident and Service Request Management ServiceNow or equivalent ITSM tool Asset Lifecycle Management and Inventory Tracking Basic Network Troubleshooting

Easy Apply

Full-time

90,000 - 130,000

Escalation Management jobs in Washington, DC, USA