Help Desk Analyst jobs in Massachusetts

Lee, Massachusetts

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Today

Description We are looking for a skilled Help Desk Analyst I to join our team on a contract basis in Lee, Massachusetts. This role involves providing technical support and troubleshooting assistance across a range of platforms, including Android, Microsoft, and Apple devices. If you are passionate about resolving IT challenges and delivering excellent customer service, we encourage you to apply. Responsibilities: Provide timely and effective technical support for issues related to Android devic

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Contract

USD 33.25 - 38.50 per hour

Help Desk Coordinator II

Waltham, Massachusetts

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30+d ago

Job Description: Job Description Summary The Bentley IT Help Desk Coordinator II is an in-person, onsite position (not remote or hybrid) that provides IT support at Bentley University at the IT Help Desk for computers and mobile devices. Support is provided over the phone, through ServiceNow tickets, email, remotely, in-person and occasionally in faculty/staff offices and classrooms. This role supports Faculty (including VIPs), Staff, Students, Alumni, Emeritus, parents, incoming students, colle

Full-time

Depends on Experience

Help Desk Analyst II

Remote or Nashville, Tennessee

•

Today

Description We are seeking a proactive and detail-oriented Help Desk Analyst for a one-year remote contract. The ideal candidate will have strong technical troubleshooting skills and experience supporting end users in a dynamic enterprise environment. This role is focused on resolving desktop-related issues, enhancing the support knowledge base, and improving overall service delivery within the IT Help Desk team. Respond to incoming service requests in a timely manner, gather pertinent informati

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Full-time

USD 18.50 - 21.00 per hour

Help Desk Representative - Healthcare - Remote Wisconsin

Remote or Milwaukee, Wisconsin

•

Today

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The Help Desk Representative - Healthcare - Remote Wisconsin job contains positions associated with providing consultancy utili

Full-time

USD 29,100.00 - 41,600.00 per year

IT Help Desk Analyst 1 (evening shift) - HYBRID (3 days per week onsite)

Remote or Livonia, Michigan

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Today

Employment Type: Full timeShift: Description: At least 3 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

Full-time

Help Desk Support- Tier I

Remote

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20d ago

Location: 100% remote Years Experience: 2+ years professional experience Education: Bachelor s Degree required Clearance: Applicants must be able to obtain and maintain a Secret security clearance. United States Citizenship is required as part of the eligibility criteria to be able to obtain this type of security clearance. Key Skills: Customer service focused with ability to provide accurate, timely, and professional resolution on all supported issues.Ability to diagnose and resolve technical

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Full-time

Depends on Experience

Help Desk Supervisor - Remote US

Remote or Milwaukee, Wisconsin

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Today

It takes great medical minds to create powerful solutions that solve some of healthcare's most complex challenges. Join us and put your expertise to work in ways you never imagined possible. We know you've honed your career in a fast-moving medical environment. While Gainwell operates with a sense of urgency, you'll have the opportunity to work more flexible hours. And working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work

Full-time

USD 48,400.00 - 69,200.00 per year

Help Desk Agent I

Remote

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Today

Job ID: 2509693 Location: REMOTE WORK, VA, US Date Posted: 2025-09-12 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: None Potential for Remote Work: Yes Description SAIC has several openings for a Fully Remote, Help Desk Agent I supporting The Virginia Information Technology Agency (VITA) Program. Our Help Desk is the 24x7x365 single point of contact

Full-time

USD 40,000.00 per year

Help Desk Specialist - SBG

Remote or Virginia

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Today

Job Details Level: Experienced Job Location: SBG REMOTE POSITION - Anywhere, VA Position Type: Full Time Education Level: 2 Year Degree Salary Range: Undisclosed Travel Percentage: Up to 25% Job Shift: Day Job Category: Information Technology Description SBG, a DSS, Inc. company, specializing in engineering, information technology, cyber-security, intelligence, and training, is looking for a hard-working results-oriented Help Desk Specialist. The ideal candidates for this position have strong

Full-time

Helpdesk Analyst 2nd Shift

Remote

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Today

Helpdesk Analyst 2nd Shift Primary Location: Durham, North Carolina V-Soft Consulting is currently hiring for a Helpdesk Analyst 2nd Shift for our premier client in Durham, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Highly desired: Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Profi

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Contract

Depends on Experience

EHR Helpdesk Analyst 3rd Shift

Remote

•

Today

EHR Helpdesk Analyst 3rd Shift Primary Location: Raleigh, North Carolina V-Soft Consulting is currently hiring for a EHR Helpdesk Analyst 3rd Shift for our premier client in Raleigh, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Proficient

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Contract

Depends on Experience

service Desk/helpdesk

Remote

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7d ago

Fixing technical issues and helping users when problems arise Ensuring software licenses are up-to-date and compliant Managing the company's IT equipment and software

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Full-time

Up to $17

IT Helpdesk / ServiceDesk

Remote

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6d ago

Immediate need for a talented IT Helpdesk / ServiceDesk. This is a 06+ Months Contract opportunity with long-term potential and is located in Columbus OH or Des Moines IA (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:25-84505 Pay Range: $19 - $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Inbound cal

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Contract

$19 - $23

Help Desk Support Specialist I - Remote

Remote or San Diego, California

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Today

RESPONSIBILITIES: A client with Kforce is seeking a Help Desk Support Specialist I to join their team. This is a remote opportunity, open to anywhere within the US. Duties: * Provides support to end users for computer, application, system, device, access and hardware issues * Identifies, researches and resolves technical problems of moderate complexity * Responds to telephone, email and online requests for technical support * Documents, tracks, and monitors the problem using applicable systems

Contract

$15.00 - $25.64 hourly

Tier II Help Desk Technician

Remote or Columbus, Ohio

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Today

Job Details SNI Technology's client is seeking to hire a talented IT Deskside Support Technician for an exciting, full-time, 6+ month contract position. Please note this is a fully remote position and long-term contract only position (with potential for extension beyond the initial 6mo. contract period). Tier II Help Desk Technician The Tier II Help Desk Technician will provide hands-on and remote support within an international, multi-site Windows and Mac Environment. This position is respons

Full-time

USD 26.00 - 30.00 per hour

Remote Helpdesk Support Technician (Active Directory)

Remote or Charlotte, North Carolina

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Today

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t

Full-time

USD 50,000.00 - 55,000.00 per year

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Help Desk Analyst jobs in Massachusetts, USA