Help desk jobs | Dice.com

Independence, Oregon

•

8d ago

For our Detroit based client we require a Help Desk consultant to work onsite in Independence (near Salem, OR. Experience doing government of public sector project is preferred.

Easy Apply

Full-time

$48

Helpdesk Analyst

Philadelphia, Pennsylvania

•

2d ago

Name of Position: Helpdesk AnalystLocation: Philadelphia PANote: 2 round of interview 1 will be online second interview will be in-person Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsExcellent analy

Easy Apply

Third Party, Contract

Depends on Experience

Helpdesk Analyst

Philadelphia, Pennsylvania

•

2d ago

Name of Position: Helpdesk AnalystLocation: Philadelphia PANote: 2 rounds of interviews; 1 will be online second interview will be in-person Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsExcellent an

Easy Apply

Third Party, Contract

Depends on Experience

Help Desk

Conyers, Georgia

•

7d ago

Job Id: 809654 Help Desk Location: 2206 East View Parkway Conyers, GA 30013 Client: GA DDS Duration: 12+ Months Job Description: *This position is located at DDS Headquarters in Conyers, Georgia* *MUST have Call Center exp* PositionSummary The IT Help Desk Analyst is responsible for providing exceptional technical and customer support in a high-volume call center environment. Undergeneralsupervision,theincumbentreceivesandresolvescustomerinquiriesrelatedtoDDSOnlineServicesaccountcreationandacces

Easy Apply

Contract

20 - 22

Service Desk / Help desk

Hybrid in Raleigh, North Carolina

•

4d ago

seeking a Mid-Level Specialist resource for a 12-month engagement to work with the Service Desk Team. The Service Desk uses technical expertise in the Service Delivery of an Information Technology Infrastructure and an understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Serves as a technical resource on all of NCDOT s standard desktop applications to 10,000+ computer users. Provides an underst

Easy Apply

Contract, Third Party

Depends on Experience

Help Desk Analyst

Malvern, Pennsylvania

•

Today

Location: Malvern, PA Description: Our client is currently seeking a Help Desk Analyst 6+ Month Contract (can extend long term) Malvern, PA (onsite) **local candidates only** Responsibilities: Help Desk Support, provides support to end users for computer, application, system, device, access and hardware issues.Identifies, researches and resolves the most complex technical problems.Being a Help Desk Support responds to telephone, email and on line requests for technical support.Documents, tra

Contract

Help Desk Analyst

Topeka, Kansas

•

2d ago

Role Summary This position involves providing first-level technical support for end-users within an IT service environment. The role requires troubleshooting, resolving incidents, and managing service requests for internal employees, contractors, and interns. It offers an opportunity to work in a dynamic and fast-paced setting, supporting a broad range of hardware, software, and enterprise applications. The position is suitable for individuals with prior experience in help desk or desktop suppor

Easy Apply

Third Party, Contract

Depends on Experience

Helpdesk Support - 3rd Shift

Columbia, South Carolina

•

Today

Hansen Talent Group is seeking a Helpdesk Support Technician to support after-hours operations for a large IT institute in the greater Columbia, SC area. The ideal candidate is able to work 5:30PM - 7AM EST and interested in growing and learning as an IT Professional within an enterprise setting. The Helpdesk Support Technician will be responsible for providing end-user support and monitoring system/network logs to identify any potential performance issues and support incident management effort

Easy Apply

Full-time, Third Party

Depends on Experience

Help Desk Specialist

Carson City, Nevada

•

Today

Benefits: Medical, Dental, and Vision insurance, 401k, sick leave, and employee assistance program. Depending on your package selection, Averro offers PTO, paid holidays, and legal insurance. ROLE & RESPONSIBILITIES We are seeking a Help Desk Specialist for a state transportation agency which would be a great opportunity for someone with experience in IT support operations and technical troubleshooting looking to further their career in information technology services. Provide tier-one technic

Easy Apply

Contract

18 - 22

Helpdesk Analyst - Detroit, MI

Hybrid in Detroit, Michigan

•

Today

DTS is looking for HelpDesk Analyst for our direct client Position in Detroit, MI Role description : Required Skills Bachelors degree in information technology, Business Administration or related discipline.Minimum of three (3) years' experience in a technical support or help desk role, preferably in an educational environment.Preferred Skills CompTIA A+, Microsoft Certified: Fundamentals or equivalent certifications preferred. Position Summary: As a significant member of the Technology Division

Easy Apply

Contract

DoE

Help Desk Analyst

Philadelphia, Pennsylvania

•

2d ago

Help Desk Analyst Duration: 12 Months Locations: Philadelphia, PA Position Overview Minimum skills and experience: Minimum 2 years of experience working in a single point of contact help desk Experience using Jira Service Management Helpdesk application Experience using GroupLinks eHelpdesk platform Experience using Genesys Cloud contact center and customer experience platform Strong customer service skills; telephone etiquette Great team-oriented interpersonal skill Great organizational skills

Easy Apply

Contract

Depends on Experience

Help Desk Analyst

Quantico, Virginia

•

22d ago

Job DescriptionJob Title: Help Desk Analyst Job Location: Quantico, VA Compensation: $25 - $30/hr. Eligibility/Clearance: Candidate must possess an active Top Secret clearance Job Description: Transform technology into opportunity as a Help Desk Analyst Tier 1. Shape whats next for mission-critical government projects while shaping whats next for your engineering career. The Naval Criminal Investigative Service (NCIS) is an organization of approximately 2,000 personnel of which 700 serve at HQ a

Easy Apply

Full-time

25 - 30

Helpdesk Support

Nashville, Tennessee

•

3d ago

Helpdesk Support Location: Nashville, TN Salary Range: $55k to $69k Job SummaryThe Customer Support I Technician will provide first-line technical support to customers via phone and email. This role involves diagnosing and resolving basic technical issues, assisting with account management, and ensuring a positive customer experience. The primary focus is on closing issues on first contact and escalating more complex problems to tier 2 support. Key ResponsibilitiesRespond to customer inquiries

Easy Apply

Full-time

$55,000 - $69,000

Helpdesk Support

Los Angeles, California

•

3d ago

Helpdesk Support Downtown Los Angeles. CA Salary Range: $55k to $69k Job SummaryThe Customer Support I Technician will provide first-line technical support to customers via phone and email. This role involves diagnosing and resolving basic technical issues, assisting with account management, and ensuring a positive customer experience. The primary focus is on closing issues on first contact and escalating more complex problems to tier 2 support. Key ResponsibilitiesRespond to customer inquirie

Easy Apply

Full-time

$55,000 - $69,000

Help Desk Analyst ~ Local to Ohio

Remote

•

9d ago

Client Name: State of OHIO - DCY - Help Desk Analyst 1/ HDA1 (808942) Role: Help Desk Analyst Remote Interviews via Teams No New Submittals After: 08/12/2026 The Help Desk Analyst provides Tier 1 technical assistance and program support for statewide childserving systems. This role helps providers and county staff navigate systems, resolve issues, ensure secure access, and support the implementation of program policies across multiple automated platforms. Core Responsibilities Provide Tier 1

Easy Apply

Contract, Third Party

Depends on Experience

Helpdesk

Manassas, Virginia

•

Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: SCA Job Qualifications: Skills: Customer Service, Microsoft Windows, Teamwork Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Helpdesk At GDIT, people are our differentiators. As a Help Desk Technician, you will help ensure today is safe and tomorrow is smarter

Full-time

USD 70,550.00 - 95,450.00 per year

Associate Help Desk Support Technician

Sioux Falls, South Dakota

•

Today

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America's heartland. Work Shift: 8 Hours - Rotating Shifts (United States of America) Scheduled Weekly Hours: 40 Compensation: Salary Range: $19.00 - $30.50 Union Position: No Department Details Opportunity to grow your career starting with Call Center experience and working for one of the largest IT departments in the

Full-time

USD 19.00 - 30.50 per hour

Help Desk Tech - Day Shifts - TS/SCI W/Polygraph

Colorado Springs, Colorado

•

Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Communication, Customer Service, Troubleshooting Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk Technician with

Full-time

USD 36.78 - 49.76 per hour

Associate Help Desk Support Technician

Fargo, North Dakota

•

Today

Full-time

USD 19.00 - 30.50 per hour

Help Desk Technician

Cleveland, Ohio

•

Today

This resource will provide technical assistance and support related to computer systems, hardware and/or software. Respond to escalated queries and support requests both onsite and remotely, run diagnostic programs, isolate problems, and determine / implement solutions. Issues that remain unresolved are escalated to the next tier group. Provide Level 1 Help Desk support and resolve problems to the end user?s satisfaction. Monitor Service Desk for tickets assigned to the queue and process first-i

Full-time