Help desk jobs

Hybrid in New York, New York

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Today

Law firm experience required GENERAL SUMMARY: Under the supervision of Help Desk Management, provide support for the firm by identifying, troubleshooting and resolving technical problems, answering how-to questions and accommodating administrative requests. The Helpdesk Analyst needs to work effectively and efficiently with others throughout IS and the firm to deliver the objectives of the department and the firm. PRINCIPAL DUTIES AND RESPONSIBILITIES: Provide professional and friendly support

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Contract

Depends on Experience

IVR HELPDESK SUPPORT ADMIN

Des Moines, Iowa

•

Today

The Client is seeking a dedicated Desktop Support Technician to join the IVR IT Help Desk team. This position will provide Tier 1 and Tier 2 support to IVR staff and leadership, assisting with technical issues, communicating with non-technical users, and escalating issues as needed. The role includes software installation, computer imaging, and other related IT tasks. Key Responsibilities: Provide desktop/laptop/thin client support both desk-side and remotely. Install, patch, and troubleshoot Wi

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Part-time, Contract, Third Party

HELP DESK SERVICE SPECIALIST

Carson City, Nevada

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20d ago

DIRECT CLIENT: HELP DESK SERVICE SPECIALIST Location: Carson City, NV Duration: 12+ months (extendable) Rate: $W2/1099 100% ONSITE Local Candidate Required RESPONSIBILITIES Responsible for providing tier-one network and systems support by answering, responding, and solving customer s technical requests in a non-scripted environment.Establishing new users including network, email accounts, and maintaining accurate and complete user information in Active Directory.Maintaining Service Desk request

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Contract

Depends on Experience

Help Desk Analyst

Hybrid in Columbus, Ohio

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15d ago

Professional experience working with computers in a Help Desk/Support roleRequired1YearsProfessional experience in a customer service-related role, providing phone and video support for users with varying levels of technical expertiseRequired1YearsStrong Customer Service SkillsRequired1Years Previous experience with ServiceNowHighly desired1Years CompTIA A+ CertificationHighly desired1Years

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Contract

$20 - $28

helpdesk Analyst

Hybrid in Pennsylvania

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13d ago

Previous systems administrator, help desk and/or call center experienceHighly desired2YearsExperience with incident management, call tracking and ticketing software (preferably ServiceNow)Required Ability to support end users with varying IT skillsetsRequired Ability to troubleshoot end-user issues and/or escalate as needed for quick resolutionRequired Excellent communication skills (written and oral)Required

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Contract

$20 - $25

Helpdesk Analyst

Hybrid in Rogers, Arkansas

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15d ago

We are seeking a technically skilled Helpdesk Analyst to provide first-level IT support for a dynamic and fast-paced organization. This is an excellent opportunity for professionals looking to further their careers in information technology, working directly with end-users to resolve technical issues and ensure optimal performance of business systems and applications. The role offers a flexible work environment, with a hybrid schedule that includes both in-office and remote work. The position is

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Third Party, Contract

Depends on Experience

Help Desk 1

Austin, Texas

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2d ago

Help Desk 1 (Onsite) Primary Location: Austin, Texas Need locals V-Soft Consulting is currently hiring for a Help Desk 1 for our premier client in Austin, Texas. WHAT YOULL NEED: Technical Requirements and Certifications Preferred: CompTIA A+, CompTIA ITF+, or equivalent certification highly preferred. Education and Experience Experience delivering superior customer service (written, verbal, and in-person) across multiple delivery channels (telephone, email, in-person).: 3 years. Experience

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Contract

Depends on Experience

Help Desk Technician - DAYS - TS/SCI W/ POLY

Colorado Springs, Colorado

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Communication, Customer Service, Help Desk Support Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: HELP DESK TECHNICIAN II hours: 0600-1400 days: Sun - Thurs Advance how our customers o

Full-time

USD 25.50 - 34.50 per hour

Help Desk Technician MIDS - TS/SCI W/ POLY

Annapolis, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician - MIDS Transform technology into opportunity as a Help Desk Tech

Full-time

USD 37.60 - 50.88 per hour

Senior Help Desk Specialist

Baltimore, Maryland

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Yesterday

Position OverviewThe client is seeking experienced Senior Help Desk Specialists to provide advanced IT support and maintenance for desktops, laptops, mobile devices, and enterprise systems. The specialist will troubleshoot software, hardware, and network issues, ensuring smooth daily operations for all users.Key ResponsibilitiesProvide end-user support for desktops, laptops, and mobile devices (Windows, Linux, and macOS).Install, configure, and maintain computer hardware, software, and network

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Contract

Depends on Experience

Helpdesk Technician

Knoxville, Tennessee

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9d ago

Knoxville, TN | Helpdesk Technician | Full-time We are actively recruiting Helpdesk Technicians for our client in Knoxville, TN. These are second and third shift contract opportunities that will require working onsite in Knoxville and on weekends. This is an excellent opportunity for someone who is energetic and eager to utilize and expand technical skills. Must have experience in technical troubleshooting, customer service with strong decision-making capabilities. Second Shift: 3:30pm - Midnigh

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Contract

Depends on Experience

Technical Help Desk Representative

Tulsa, Oklahoma

•

Yesterday

Technical Help Desk Representative BCforward is currently seeking a highly Technical Help Desk Representative Position Title: Technical Help Desk Representative Location: Remote Anticipated Start Date: November 26th -2025 Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: 3+months strong possibility for extension Pay: $13/hr to $13.75/hr on Job Type: [FULL TIME (>=40 HRS WEEKLY), [CONTRACT

Contract

Compensation information provided in the description

Helpdesk Support

McLean, Virginia

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7d ago

CherryRoad has recently built a new Network Operations Center (NOC) to manage daily operations of our rapidly growing Managed Services Division. We are looking for an enthusiastic, motivated and experienced individual who will be responsible for NOC operations. Responsibilities Include: Monitor data center infrastructure and networks to ensure system availability. Develop and maintain runbooks and troubleshooting procedures for client support. Follow troubleshooting procedures in an effort to r

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Part-time

$25 - $28

Technical Help Desk Representative

Tulsa, Oklahoma

•

Yesterday

Technical Help Desk Representative BCforward is currently seeking a highly motivated Technical Help Desk Representative Opportunity Remote! Position Title: Technical Help Desk Representative Location: Remote Anticipated Start Date: 12/01/2025 Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: 3+ months contract + Renewable Job Type: [FULL TIME (>=40 HRS WEEKLY) [CONTRACT], [ONSITE] Pay R

Contract

Compensation information provided in the description

Technical Help Desk Representative

Tulsa, Oklahoma

•

Yesterday

Technical Help Desk Representative BCforward is currently seeking a highly motivated Technical Help Desk Representative Opportunity Remote! Position Title: Technical Help Desk Representative Location: Remote Anticipated Start Date: 12/01/2025 Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: 12+ months contract + Renewable Job Type: [FULL TIME (>=40 HRS WEEKLY) [CONTRACT], [ONSITE] Pay

Contract

Compensation information provided in the description

Help Desk Analyst

Philadelphia, Pennsylvania

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Yesterday

Job title: Help Desk Analyst Location: Philadelphia PA, 19122 Only W2 Job Description: Minimum skills and experience: Minimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink's eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsEx

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Contract

Depends on Experience

Client Helpdesk Analyst

Goshen, New York

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9d ago

CherryRoad is seeking to hire a Helpdesk Analyst for a fully on-site role at a client location in Goshen, NY. This position requires working on-site every day to provide in-person support. We are looking for an enthusiastic and motivated individual to join the team. Responsibilities include answering helpdesk phone calls, providing hands-on client support at the site, and assisting with project-related tasks. Responsibilities Include: Serve as the primary Helpdesk point of contact for IT-related

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Full-time

$50,000 - $56,000

Help Desk Technician

Remote

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5d ago

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military

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Full-time

$28.51 - $41.35

Helpdesk Specialist with A/V experience

San Francisco, California

•

Today

Title: Helpdesk Specialist with A/V experience Location: San Francisco, CA Schedule: Fully onsite Description: As a member of the On-site technical support team, you play a crucial role in keeping IT operations running smoothly and ensuring your customers have the support they need to effectively utilize technology in their day-to-day work. Join us and build an exceptional experience for yourself, and a better working world for all. Main notes: 2+ years of on-site technical support experience,

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Contract

Competitive

Help Desk ~ Local to TX

Austin, Texas

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22d ago

Role: Help Desk 1 OCANov25HD The primary work location(s) will be at Office of Court Administration, 205 W 14th St, Austin, TX 78701. The working position is On Site. Provides front-line technology support by answering and responding to inbound calls/emails in a timely and professional manner, gathering and analyzing information about the customer s issue and determination of the best way to resolve the problem. Provides basic support and troubleshooting, including password resets, printer confi

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Contract, Third Party

Depends on Experience

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