Help desk jobs in Alabama

Bilingual Helpdesk Technician - French Canadian

Remote or Toronto, Ohio

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Today

Who we areFor 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of

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Full-time

Market

Help Desk/Desktop Support Analyst

Remote or Philadelphia, Pennsylvania

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Today

Description We are looking for a Help Desk/Desktop Support Analyst to support day-to-day technical operations for a retail environment in Philadelphia, Pennsylvania. This Long-term Contract opportunity is ideal for someone who enjoys resolving user issues, maintaining stable desktop performance, and delivering responsive support across Microsoft-based systems. The role focuses on hands-on troubleshooting, account support, and timely ticket resolution while helping employees stay productive. Res

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Contract

Help Desk/Desktop Support Analyst

Remote or Philadelphia, Pennsylvania

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Today

Description We are looking for a Help Desk/Desktop Support Analyst to provide reliable technical support for a retail environment in Philadelphia, Pennsylvania. This Long-term Contract opportunity is ideal for someone who enjoys resolving day-to-day technology issues, supporting end users, and maintaining smooth desktop operations. The position focuses on hands-on troubleshooting, user account support, and timely response to service requests across Microsoft-based systems. Responsibilities: Pro

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Contract

Tier 2 Helpdesk Analyst

Remote

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Today

Job Title: Tier 2 Helpdesk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel Required: None Type of Travel: None * * * The Opportunity: CACI is seeking an experienced Service Desk (Helpdesk) Tier 2 Analyst to join our team supporting the Department of Veterans Affairs. Applicants must have prior work experience working on Momentum Financials. We are looking for a candidate with strong an

Full-time

USD 63,300.00 - 129,700.00 per year

Senior SAP ECP Help Desk Analyst

Remote

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11d ago

Position: Senior SAP ECP Help Desk Analyst Location: Remote with occasional travel to Denver, CO - Expenses paid Duration:3 to 6 months contract to hire Role Overview: Seeking a Senior SAP ECP Help Desk Analyst to provide Tier 1 support for SAP SuccessFactors Employee Central Payroll, assisting employees, HR, Payroll, and business users. Key Responsibilities: Handle payroll inquiries, system issues, and configuration requests. Troubleshoot incidents, resolve issues, and escalate complex

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Third Party, Contract

$55 - $60

Helpdesk Technician I

Remote or Southfield, Michigan

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Today

Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Bachelor's degree or vocational in IT-related courses is a plus.Minimum of completed two (2) years in college or has finished a Diploma/Certificate course.Excellent in oral a

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Full-time

Market

LMS Support Administrator

Remote

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8d ago

The Learning Management Helpdesk Representative provides Tier 1 operational support for the Learning & Development organization by managing and resolving learning-related requests submitted through ServiceNow. The representative will serve as a primary support resource for Cornerstone, assisting with learner and administrative requests, troubleshooting common learning issues, and supporting the creation, modification, and maintenance of learning assignments. The role requires strong attention to

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Senior IT Support Specialist(PST Remote only)

Remote

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9d ago

Position SummaryThe Senior IT Support Specialist provides day-to-day Help Desk and end-user technical support while also serving as an escalation resource for more complex technology issues. The position supports hardware, software, applications, devices, and other technology services and is responsible for troubleshooting issues through resolution while maintaining a high level of customer service. The Senior IT Support Specialist also provides technical guidance to team members, participates i

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Contract

Depends on Experience

Microsoft Support Analyst (Tier 1)

Remote

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5d ago

Job LocationPosition DescriptionThe Support Analyst will join a team to support the Helpdesk function through customer service,toll-free telephone line, secure email, and live web-based chat.Responsibilities include: Providinguser-facing technical help desk support for case managment system and complaint portal.Supportingapplication navigation, access assistance, password or account issues, and coordination for password resets, lockouts, and multi-factor authentication failures.Maintaining a sea

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Full-time

85,000 - 100,000

Help Desk Technician (Part-Time)

Remote or McLean, Virginia

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Today

Overview AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training. The shift for this position is every Tuesday and Friday from 11:00 PM - 6:00 AM Eastern Time with the opportunity to work additional hours when available. Responsibilities As a Help Desk Technician, you will do the following: Ans

Part-time

USD 20.00 per hour

Help Desk Analyst (Customer Service Rep I)

Remote

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Today

Overview Edgewater Federal Solutions is seeking a Help Desk Analyst provides support inquiries from DoW travelers in a 24/7/365 contact center environment that will require working shifts to include afternoons, nights, weekends and holidays. Responsibilities Provide support to DoW travelers, administrators, and end users across phone, chat, and e-ticket channels, ensuring alignment with policies, SOPs, and quality standards.Meet established Service Level Agreement (SLA) standards and performan

Full-time

PART TIME -Tier I Help Desk Analyst - Overnight Monitoring

Remote or McLean, Virginia

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Today

Overview The PART TIME - Tier I Help Desk Analyst - Overnight Monitoring provides first-level operational support for overnight monitoring activities in a mission-critical federal environment. This position serves as a junior operations and service desk resource responsible for monitoring designated NSOC and enterprise tools, documenting incidents or notable events, creating and updating tickets, and escalating critical issues to senior NSOC personnel in accordance with established procedures.

Part-time

USD 20.00 per hour

Helpdesk Analyst

Tuscaloosa, Alabama

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11d ago

JOB DETAILS NHS Management, LLC | Corporate Office, Tuscaloosa, AL | Full-Time | On-Site About Us NHS Management is a family-owned company that has supported skilled nursing and long-term care communities across the Southeast for decades. Our corporate team in Tuscaloosa supports 44 facilities in Alabama, Arkansas, and Florida, along with the nurses, caregivers, and staff who serve our residents every day. When technology works, our people can focus on care. That's where you come in. The Role

Full-time

Help Desk Technician (HDI)

Montgomery, Alabama

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Today

Job Summary: The Field Assistance Services (FAS) team is located at Gunter AFB, Alabama. It is a high-ops tempo support service desk responsible for providing 24/7/365 help desk support for a multitude of Air Force systems and serves as the initial contact for reporting technical issues for field users worldwide. FAS Team members will be expected to support 24-hour operations. Responsibilities: Provide help desk support for all supported applications via phone/email.Troubleshoot/diagnose custom

Full-time

Help Desk Technician

Huntsville, Alabama

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Today

Overview i3 is seeking a Help Desk Technician who will ensure that end-users have effortless and efficient experience with technology tools by addressing technical issues and providing desktop support to a large user base on prem. Professional and courteous demeanor is required in all circumstances. Above average ability to interpret, analyze, troubleshoot and resolve technical problems. Must be decisive, conscientious and interact well in a team environment. Should have a strong desire to lear

Full-time

USD 800.00 per week

Tier 1 Help Desk Specialist (Onsite Huntsville, AL) (req-299)

Huntsville, Alabama

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Today

Team CATHEXIS elevates the government contracting experience through rapid response, deep skill, and thoughtful problem-solving and communication. Our core capabilities are our top-tier program and project management, data analytics, and audit services, the backbone of which is our integrated approach to operational excellence. You worked hard to get to where you are. You strive to make every day better than the day before. So do we. Team CATHEXIS operates with an all-in mindset. We are working

Full-time

USD 28.40 per hour

Prism Trainer/Help Desk Specialist

Remote or District of Columbia

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Today

Welcome to Verdantas, where innovation meets sustainability, and your career finds purpose! At Verdantas, we're redefining environmental consulting and sustainable engineering through our use of cutting-edge modeling and digital technology and our genuine commitment to people. Our work spans high-growth sectors like water resources, resilient land use, energy transformation, and civil infrastructure. Our commitment to excellence, across more than 90 offices, is championed by a team of over 2,0

Full-time

USD 100,000.00 - 120,000.00 per year

ServiceNow Help Desk Support

Remote

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Today

Job Family: SAAS/PAAS/Cloud Application Development Travel Required: Up to 10% Clearance Required: Active Secret What You Will Do: Lead ServiceNow initiatives with a primary focus on IT Service Management (ITSM), including Incident, Problem, Request, and Knowledge Management workflows.Engage with help desk agents, support teams, and business stakeholders to gather functional requirements and translate them into scalable ServiceNow solutions.Design, develop, and enhance ServiceNow applications

Full-time

USD 53,000.00 - 88,000.00 per year

Help Desk Specialist- Remote (DC, MD, VA- Locals only)

Remote or Maryland

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Today

About Swingtech Swingtech delivers innovative Information Technology and Professional Support services to a diverse range of clients across the federal and intelligence communities. With over 15 years of trusted experience as a systems integrator, we apply agile methodologies and deep industry insight to help our customers achieve greater efficiency, compliance, and cost savings. At Swingtech, we're committed to excellence and long-term success for our clients and our team. Location: Remote (w

Full-time

Compensation information provided in the description

Enterprise Help Desk - AL

Daleville, Alabama

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Today

Job Type Full-time Description We are seeking a Enterprise Help Desk Technician to support a critical U.S. Army program in Daleville, AL. In this position you will be providing Tier-I support for USACRC, to include telephone support and ticket generation for both internal and external USACRC customers that utilize ASMIS 2.0 modules, services, and information systems. This position is onsite at Plateau offices in Daleville. Job Description Monitors issues for resolution per G6 Enterprise Help

Full-time

Help desk jobs in Alabama, USA