Help desk Jobs in Iowa

1 - 20 of 127 Jobs

ServiceNow Help Desk Administrator (Secret Clearance Required)Job Title - ServiceNow Help Desk Administrator (Secret Clearance Required)

NetImpact Strategies, IncCompany Name - NetImpact Strategies, Inc

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Remote

Full-time

We have an immediate opportunity for a ServiceNow Help Desk Administrator to join our talented team in support of a Federal client. Responsibilities include support in overseeing and managing a geo-graphically dispersed, multi-disciplined technical team providing end user help desk support services. The successful candidate will have prior experience providing technical support and managing similar tasks, developing schedules for program or project activities, and providing recommendations or a

Tier 1 Help DeskJob Title - Tier 1 Help Desk

Randstad DigitalCompany Name - Randstad Digital

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Clive, Iowa, USA

Full-time

job summary: Key Responsibilities: Act as the initial point of contact for all incoming client support requests via multiple channels, including phone, email, and ticketing systems. Diagnose and resolve mid-level technical issues related to connectivity, hardware, software, and services. Collaborate with external service providers to address network-impacting voice and data concerns. Provide desktop-level support by resolving user-reported incidents and service requests efficiently. Monitor sys

Help Desk AnalystJob Title - Help Desk Analyst

TEKsystemsCompany Name - TEKsystems

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Remote or Wilmington, Delaware, USA

Full-time

Job DescriptionJob DescriptionDuration 1 Month(s) Project Fully REMOTE BUT candidates must sit in NJ , PA , or DE. Additional Skills & Qualifications - This position is 100% remote , but Director wants candidates to sit in NJ , PA , or DE. - The candidate will be using their own device (need Windows 10) or if they don\'t have a device we will provide - 7am to 7pm will be coverage for soft go live and go live. Shifts will be 7am to 3:30pm or 10:30am to 7pm. Description is merging/acquiring 100+ p

Help Desk AnalystJob Title - Help Desk Analyst

TEKsystemsCompany Name - TEKsystems

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Remote or Yardley, Pennsylvania, USA

Full-time

Help Desk AnalystJob Title - Help Desk Analyst

TEKsystemsCompany Name - TEKsystems

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Remote or Burlington, New Jersey, USA

Full-time

Helpdesk SupportJob Title - Helpdesk Support

TEKsystemsCompany Name - TEKsystems

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Remote or Greensboro, North Carolina, USA

Full-time

Job DescriptionJob DescriptionDuration 3+ Duration Unit Month(s)-Fully remote Req Description Description Our client is looking for someone to perform entry level application administration. Enterprise Req Skills word,excel,fast typer,customer service,entry level Must have reliable internet Job Title Application Administrator Top Skills Details 1. Excellent typing skills, fast and accurate (\u003E40 wpm) \*\*\*\*need to take 3 minute IKM assessment 2. Excellent command of the English language (

Help Desk Specialist - LegalJob Title - Help Desk Specialist - Legal

Baseil Associates Inc.Company Name - Baseil Associates Inc.

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Remote or New York, New York, USA

Full-time

Job DescriptionJob DescriptionPremier international law firm seeks IT/Help Desk support to join their team. This is a 100% remote position. You will provide day-to-day front line customer support to end-users of the firm s full scope of information technology, including, but not limited to, desktop hardware and applications, mobile devices and remote connectivity, and telecommunications. Successful candidate will enjoy a wonderful work atmosphere and work/life balance. Competitive pay commensura

Help Desk AnalystJob Title - Help Desk Analyst

ICST, LLCCompany Name - ICST, LLC

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Remote

Contract

Location: Remote Duration: 2 to 3 Months + Top 3 Skills: Helpdesk Support Windows Products Email Migration. provide tier 1 support for enterprise applications, and the infrastructure divisions, including, where appropriate, research and proactive maintenance at the assigned colleges. The position will perform tier 1 technical support and administrative functions across the complete range of technologies supported by Information Technology Shared Services, requiring a vast knowledge of multiple u

Help DeskJob Title - Help Desk

Prairie Consulting Services, IncCompany Name - Prairie Consulting Services, Inc

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Remote

Contract

This position is a Monday - Friday shift of 10:00 am CST to 7 pm CST $20.00 an hour on a w-2 Ideally a Contract to Hire based on Performance This position is 100% remote Must have experience with MS Office, Windows, Active Directory, ServiceNow or another ticketing system Looking for 1+ years of experience POSITION SUMMARY: A Service Desk Contractor provides first-level end-user support and incident diagnosis for the clients applications, endpoints, and infrastructure. A Service Desk Contractor

Help Desk Support CoordinatorJob Title - Help Desk Support Coordinator

GovCIOCompany Name - GovCIO

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Remote

Full-time

Overview GovCIO is currently hiring for a remote Help Desk Coordinator. Proposal for USPS-TESS Responsibilities Responsible for investigating and identifying computer hardware and software related problems. Effectively communicates step-by-step solutions to end-users May need to communicate with software and hardware specialists for solutions Records solutions into database for other Help Desk professionals. Redirects issues to appropriate resource if necessary Must be knowledgeable of cu

IT Help Desk AnalystJob Title - IT Help Desk Analyst

(ISS) Information Systems StaffingCompany Name - (ISS) Information Systems Staffing

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Remote or New York, New York, USA

Full-time

Job DescriptionJob DescriptionService Desk Analyst (Remote) Help Desk/Service Desk Analysts needed to support a large client's internal technical call center in the New York City area. Position requires extensive phone support of end users with various operating systems and application software. Products include MS WIN 10/11, MS Office Suite 2019, MS Outlook, Active Directory. (Currently working remotely from home) Duties entail: Receive incoming calls from end-users requesting supportOpening

Tier 1 Helpdesk Remote (Birmingham, Charlotte- or Nashville)Job Title - Tier 1 Helpdesk Remote (Birmingham, Charlotte- or Nashville)

ConsultNet, LLCCompany Name - ConsultNet, LLC

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Remote or Dallas, Texas, USA

Full-time

Tier 1 Help Desk Remote/ Remote.(Birmingham, Charlotte Salt Lake City ) $20.00 to $24.00 6-month contract to hire Job Description: Our client is seeking a Tier 1 Help desk that Identifies, investigates, and researches user questions and problems as well as recognizes, researches, isolates and resolves information systems problems Answers incoming calls and inputs information into the ticket tracking software Refers more complex problems to Level II analyst. Shift could be 6am-3pm, 7am-4pm, 8

Entry Level Help Desk : RemoteJob Title - Entry Level Help Desk : Remote

TEKsystemsCompany Name - TEKsystems

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Remote or Cedar Rapids, Iowa, USA

Full-time

Job DescriptionJob Description100% Remote: Equipment Provided. 4 month Contract to hire! Paid Training. Top Skills' Details 1. Windows Operating Systems 2. Call Center- Customer Service 3. Troubleshoot connection issues Job Description Provide world-class customer support within a 24x7x365 environment. Answer inbound calls, chats and emails in a professional manner that adheres to company and departmental policies. Assist customers in diagnosing and resolving voice, data, video and connectivity

Remote Helpdesk Support Technician (Active Directory)Job Title - Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds CompanyCompany Name - The Reynolds and Reynolds Company

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Remote or Atlanta, Georgia, USA

Full-time

Position description: *This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client

Remote Helpdesk Support Technician (Active Directory)Job Title - Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds CompanyCompany Name - The Reynolds and Reynolds Company

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Remote or Charlotte, North Carolina, USA

Full-time

Remote Helpdesk Support Technician (Active Directory)Job Title - Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds CompanyCompany Name - The Reynolds and Reynolds Company

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Remote or Raleigh, North Carolina, USA

Full-time

Help Desk Technician L2Job Title - Help Desk Technician L2

Milestone Technologies, Inc.Company Name - Milestone Technologies, Inc.

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Remote or Los Angeles, California, USA

Full-time

Job DescriptionJob DescriptionDescription: Would you like to work in a dynamic fast-moving environment that values social interaction as well as technical prowess? We pride ourselves on hiring bright, driven, enthusiastic Help Desk Technicians that have experience in supporting in primarily PC environments but can also handle a Mac equally well. Our workplace is where you will sharpen existing skills and develop new ones around new technology as it emerges. It is a bright, vibrant, challenging e

Help Desk Tier IJob Title - Help Desk Tier I

Kforce Technology StaffingCompany Name - Kforce Technology Staffing

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Remote or Alexandria, Virginia, USA

Full-time

RESPONSIBILITIES: Kforce has a client in Alexandria, VA that is seeking a Help Desk Tier I. Responsibilities * Login to daily training call * Be logged into ACD by 0800 daily ready to take calls until 1700 and ready to work unless otherwise directed and remain on the designated status given by supervisor * Answer phones * Create, log support tickets in CRM tool (ServiceNow) for each phone call, email, request for assistance with requisite details * Escalate tickets to Tier II or other applicabl

Technical Help DeskJob Title - Technical Help Desk

SAICCompany Name - SAIC

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Remote

Full-time

Job ID: Location: REMOTE WORK, TN, US Date Posted: 2024-12-04 Category: Information Technology Subcategory: Computer Operator Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is hiring a Technical Help Desk for a key role supporting a Federal Government client. This is a Remote role that can be worked anywhere within the United States. This role may not

Technical Help DeskJob Title - Technical Help Desk

SAICCompany Name - SAIC

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Remote

Full-time

Job ID: 2415034 Location: REMOTE WORK, GA, US Date Posted: 2024-12-04 Category: Information Technology Subcategory: Computer Operator Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is hiring a Technical Help Desk for a key role supporting a Federal Government client. This is a Remote role that can be worked anywhere within the United States. This role