Help desk jobs in Iowa

Davenport, Iowa

•

30+d ago

Description We are looking for a Help Desk/Desktop Support Analyst to join a contract assignment supporting daily IT operations. This role is ideal for a hands-on, detail-oriented support specialist who can manage Tier 2 issues, resolve tickets efficiently, and provide dependable desktop and user account support across a Microsoft-based environment. The position offers the opportunity to work with Windows devices, Active Directory, printers, and Azure-related tools while contributing to smooth e

Easy Apply

Contract

IT Help Desk Technician I

North Liberty, Iowa

•

Today

GreenState Credit Union IT Help Desk Technician I US-IA-North Liberty Job ID: 2026-5195 # of Openings: 1 Category: Information Technology GreenState Credit Union Overview INFORMATION TECHNOLOGY: GreenState\'s Information Technology department adheres to the corporate values and acts as a business partner who understands the needs of the business, enables business units to meet strategic objectives through technology, and provides employees and members with quality technology platforms that

Full-time

USD 26.02 - 30.42 per hour

IT Help Desk Technician I

North Liberty, Iowa

•

Today

Overview INFORMATION TECHNOLOGY: GreenState\'s Information Technology department adheres to the corporate values and acts as a business partner who understands the needs of the business, enables business units to meet strategic objectives through technology, and provides employees and members with quality technology platforms that are always available, always relevant, and always scalable. The IT Help Desk Technician I is a member of the IT Service Excellence team, responsible for assisting in

Full-time

USD 26.02 - 30.42 per hour

Bilingual Helpdesk Technician - French Canadian

Remote or Toronto, Ohio

•

Today

Who we areFor 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of

Easy Apply

Full-time

Market

Help Desk/Desktop Support Analyst

Remote or Philadelphia, Pennsylvania

•

Today

Description We are looking for a Help Desk/Desktop Support Analyst to support day-to-day technical operations for a retail environment in Philadelphia, Pennsylvania. This Long-term Contract opportunity is ideal for someone who enjoys resolving user issues, maintaining stable desktop performance, and delivering responsive support across Microsoft-based systems. The role focuses on hands-on troubleshooting, account support, and timely ticket resolution while helping employees stay productive. Res

Easy Apply

Contract

Help Desk/Desktop Support Analyst

Remote or Philadelphia, Pennsylvania

•

Today

Description We are looking for a Help Desk/Desktop Support Analyst to provide reliable technical support for a retail environment in Philadelphia, Pennsylvania. This Long-term Contract opportunity is ideal for someone who enjoys resolving day-to-day technology issues, supporting end users, and maintaining smooth desktop operations. The position focuses on hands-on troubleshooting, user account support, and timely response to service requests across Microsoft-based systems. Responsibilities: Pro

Easy Apply

Contract

Tier 2 Helpdesk Analyst

Remote

•

Today

Job Title: Tier 2 Helpdesk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel Required: None Type of Travel: None * * * The Opportunity: CACI is seeking an experienced Service Desk (Helpdesk) Tier 2 Analyst to join our team supporting the Department of Veterans Affairs. Applicants must have prior work experience working on Momentum Financials. We are looking for a candidate with strong an

Full-time

USD 63,300.00 - 129,700.00 per year

Senior SAP ECP Help Desk Analyst

Remote

•

11d ago

Position: Senior SAP ECP Help Desk Analyst Location: Remote with occasional travel to Denver, CO - Expenses paid Duration:3 to 6 months contract to hire Role Overview: Seeking a Senior SAP ECP Help Desk Analyst to provide Tier 1 support for SAP SuccessFactors Employee Central Payroll, assisting employees, HR, Payroll, and business users. Key Responsibilities: Handle payroll inquiries, system issues, and configuration requests. Troubleshoot incidents, resolve issues, and escalate complex

Easy Apply

Third Party, Contract

$55 - $60

Helpdesk Technician I

Remote or Southfield, Michigan

•

Today

Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Bachelor's degree or vocational in IT-related courses is a plus.Minimum of completed two (2) years in college or has finished a Diploma/Certificate course.Excellent in oral a

Easy Apply

Full-time

Market

Microsoft Support Analyst (Tier 1)

Remote

•

4d ago

Job LocationPosition DescriptionThe Support Analyst will join a team to support the Helpdesk function through customer service,toll-free telephone line, secure email, and live web-based chat.Responsibilities include: Providinguser-facing technical help desk support for case managment system and complaint portal.Supportingapplication navigation, access assistance, password or account issues, and coordination for password resets, lockouts, and multi-factor authentication failures.Maintaining a sea

Easy Apply

Full-time

85,000 - 100,000

Help Desk Technician (Part-Time)

Remote or McLean, Virginia

•

Today

Overview AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training. The shift for this position is every Tuesday and Friday from 11:00 PM - 6:00 AM Eastern Time with the opportunity to work additional hours when available. Responsibilities As a Help Desk Technician, you will do the following: Ans

Part-time

USD 20.00 - 20.00 per hour

Help Desk Analyst (Customer Service Rep I)

Remote

•

Today

Overview Edgewater Federal Solutions is seeking a Help Desk Analyst provides support inquiries from DoW travelers in a 24/7/365 contact center environment that will require working shifts to include afternoons, nights, weekends and holidays. Responsibilities Provide support to DoW travelers, administrators, and end users across phone, chat, and e-ticket channels, ensuring alignment with policies, SOPs, and quality standards.Meet established Service Level Agreement (SLA) standards and performan

Full-time

PART TIME -Tier I Help Desk Analyst - Overnight Monitoring

Remote or McLean, Virginia

•

Today

Overview The PART TIME - Tier I Help Desk Analyst - Overnight Monitoring provides first-level operational support for overnight monitoring activities in a mission-critical federal environment. This position serves as a junior operations and service desk resource responsible for monitoring designated NSOC and enterprise tools, documenting incidents or notable events, creating and updating tickets, and escalating critical issues to senior NSOC personnel in accordance with established procedures.

Part-time

USD 20.00 per hour

Tier II Help Desk Support

Cedar Rapids, Iowa

•

Today

Marmon Commercial Trailer As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best. The Tier II Help Desk Support Specialist provides advanced technical support to end users, res

Full-time

Prism Trainer/Help Desk Specialist

Remote or District of Columbia

•

Today

Welcome to Verdantas, where innovation meets sustainability, and your career finds purpose! At Verdantas, we're redefining environmental consulting and sustainable engineering through our use of cutting-edge modeling and digital technology and our genuine commitment to people. Our work spans high-growth sectors like water resources, resilient land use, energy transformation, and civil infrastructure. Our commitment to excellence, across more than 90 offices, is championed by a team of over 2,0

Full-time

USD 100,000.00 - 120,000.00 per year

ServiceNow Help Desk Support

Remote

•

Today

Job Family: SAAS/PAAS/Cloud Application Development Travel Required: Up to 10% Clearance Required: Active Secret What You Will Do: Lead ServiceNow initiatives with a primary focus on IT Service Management (ITSM), including Incident, Problem, Request, and Knowledge Management workflows.Engage with help desk agents, support teams, and business stakeholders to gather functional requirements and translate them into scalable ServiceNow solutions.Design, develop, and enhance ServiceNow applications

Full-time

USD 53,000.00 - 88,000.00 per year

Help Desk Specialist- Remote (DC, MD, VA- Locals only)

Remote or Maryland

•

Today

About Swingtech Swingtech delivers innovative Information Technology and Professional Support services to a diverse range of clients across the federal and intelligence communities. With over 15 years of trusted experience as a systems integrator, we apply agile methodologies and deep industry insight to help our customers achieve greater efficiency, compliance, and cost savings. At Swingtech, we're committed to excellence and long-term success for our clients and our team. Location: Remote (w

Full-time

Compensation information provided in the description

2nd Shift Help Desk Support

Remote or Downers Grove, Illinois

•

Today

Responsibilities Sentinel Technologies is seeking a customer-focused 2nd Shift Help Desk Support Technician to provide remote technical support and issue resolution for a diverse client base. This role is responsible for troubleshooting end-user hardware, software, operating systems, mobile devices, and cloud-based technology issues while delivering exceptional customer service. The ideal candidate will have experience supporting both Windows and Apple environments, managing ServiceNow tickets,

Full-time

Compensation information provided in the description

LMS Support Administrator

Remote

•

7d ago

The Learning Management Helpdesk Representative provides Tier 1 operational support for the Learning & Development organization by managing and resolving learning-related requests submitted through ServiceNow. The representative will serve as a primary support resource for Cornerstone, assisting with learner and administrative requests, troubleshooting common learning issues, and supporting the creation, modification, and maintenance of learning assignments. The role requires strong attention to

Easy Apply

Contract

Senior IT Support Specialist(PST Remote only)

Remote

•

8d ago

Position SummaryThe Senior IT Support Specialist provides day-to-day Help Desk and end-user technical support while also serving as an escalation resource for more complex technology issues. The position supports hardware, software, applications, devices, and other technology services and is responsible for troubleshooting issues through resolution while maintaining a high level of customer service. The Senior IT Support Specialist also provides technical guidance to team members, participates i

Easy Apply

Contract

Depends on Experience

Help desk jobs in Iowa, USA