Help desk Jobs in Iowa

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Helpdesk Support Specialist

TEKsystems c/o Allegis Group

Des Moines, IA, USA

Full-time

2 years + of problem resolution, user support, system application support, Operating System (OS) support, hardware/software system installation, configuration, and maintenance. This position will work primarily for the System Project Manager and will assist all other IT work-centers as required and delineated in the job description below. This position will work with and maintain all types of computer hardware, telecommunications and Network equipment as well as all software, including MS Offic

ISP Support Technician

TEKsystems c/o Allegis Group

Cedar Rapids, IA, USA

Full-time

Description Provide world-class customer help desk support for NRTC ISP partners. Answer inbound calls, chats and emails in a professional manner that adheres to company and departmental policies. Assist customers in diagnosing and resolving voice, data, video and connectivity issues and answer questions that ensure an optimal customer experience. Primary Responsibilities *Answer inbound technical support phone calls, chats and emails related to NRTC's ISP partners. *Consult with customers and p

Remote Tier 1 Support Engineer

Apex Systems

Remote or Cedar Rapids, IA, USA

Full-time

Job#: 2014384 Job Description: Apex Systems is looking for a Remote Tier 1 Support Engineer on a contract basis. This will be a 12+ month contract. Responsibilities:Infrastructure monitoring of multiple type events and alerts to ensure overall health of the distributed environment.Identify, analyze and resolve alerted and escalated incidents within service level agreements, include but not limited to: backup failure alerts, server availability and health alerts, AWD/FAX alerts, Patrol agent ale

Technology Success Consultant- Des Moines

Apex Systems

West Des Moines, IA, USA

Full-time

Job#: 2002102 Job Description: Our great client in Des Moines, IA has an immediate opening for a Technical Support Specialist/Productivity Consultant. This is a 6 month contract to hire opportunity. If you are interested please apply with resume to . Specifically, you will be responsible for: Providing Level 1 and 2 support, as needed; Level 3 issues will be escalated Managing proprietary software changes and the introduction of new and highly complex technologies Full desktop support including

Desktop Support Technician

TEKsystems c/o Allegis Group

Fort Dodge, IA, USA

Full-time

Description: DSS (Deskside Support) provide day to day local desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer's various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approve

Desktop Support Technician

TEKsystems c/o Allegis Group

Fort Dodge, IA, USA

Full-time

Description: DSS (Deskside Support) provide day to day local desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer's various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approve

Desktop Support Technician

TEKsystems c/o Allegis Group

Fort Dodge, IA, USA

Full-time

Description: DSS (Deskside Support) provide day to day local desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer's various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approve

Desktop Support Engineer

TEKsystems c/o Allegis Group

Fort Dodge, IA, USA

Full-time

Our client is seeking to hire a full time Desktop Support Engineer on a long term contract. Preferred candidates will have at least three years of relevant IT Help Desk/Desktop Support experience. Ideal candidates will have a passion for Information Technology and Customer Experience Deskside Support Engineer provides day to day local desktop support, troubleshoots hardware and software issues, employee questions, and resolution of software and application issues in a ticketing system. Respons

IT Specialist I

Stefanini

Remote or Davenport, IA, USA

Full-time, Contract

As an IT Specialist, you will have responsibilities to provide the highest levels of customer experience as a Senior Help Desk Technician and Deskside Technician. The IT Specialist will be the first point of contact for all IT service desk incidents and requests in a fast-paced professional environment. In this new position, you will field customer calls, troubleshoot, document and resolve IT related issues. You will work in a timely and efficient manner while ensuring attendance, quality and cu