Help desk Jobs in Rhode Island

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Help Desk Analyst II

ConsultUSA

East Providence, Rhode Island, USA

Contract

Description: Our client has an immediate need for a Help Desk Analyst, who will be responsible for providing Tier I and II level of support for Home Mortgage colleagues both in the office and remotely via phone and email communication Requirements: 3+ years supporting users in a remote\help desk environment5 + years PC\laptop experience3+ years of MS O365 support experience3 + years of printer experience3 + years support Windows 7/10 in a corporate environment3 + years of support with MS Outlook

Helpdesk Analyst

Harvard Partners, LLP

East Providence, Rhode Island, USA

Contract

The Helpdesk Analyst will be providing internal support to colleagues both in the office and remote via phone and email communication. Responsibilities include: Assisting new colleagues with initial login and system accessEscalating priority support issues to senior staff and or corporate technology groupsPrioritizing and scheduling work as necessary to maintain department service level agreementsAssisting others to enhance team productivity.Maintaining and monitoring department mailboxUpdating

Senior Systems Administrator

YMCA

Providence, Rhode Island, USA

Full-time

The Sr. System Administrator s role is to ensure the stable operation of the in-house computer software systems and network connections. Job Description The Sr. System Administrator s role is to ensure the stable operation of the in-house computer software systems and network connections. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all network software and communication links. The person will also analyze and resolve end-user software pr