Help desk Jobs in Rhode Island

1 - 20 of 83 Jobs

Help Desk Support/Network AdministratorJob Title - Help Desk Support/Network Administrator

GovCIOCompany Name - GovCIO

•

Remote

Full-time

Overview GovCIO is seeking a highly skilled Help Desk Support/Network Administrator role to support a range of responsibilities that ensure the smooth operation of the Veterans Affairs IT infrastructure. The candidate will respond to user incidents and assist in resolving IT-related problems. This position will be fully remote located within the United States. Please note: The contract has been awarded; however, this position remains unfunded and is contingent upon funding release. Responsibi

Help Desk SupportJob Title - Help Desk Support

IntellectFaces, Inc.Company Name - IntellectFaces, Inc.

•

Remote

Contract

Responsibilities:Address user inquiries and requests through phone, email, or chat, providing timely and accurate technical support.Diagnose and resolve software application issues.Escalate unresolved issues to the development team.Maintain detailed records of user interactions, problems, and resolutions in the help desk system.Provide basic training to users on software applications and systems.Ensure follow-up on open issues and communicate status updates to users.Requirements:Proven experienc

Helpdesk Analyst - MUST be Bilingual, Spanish & EnglishJob Title - Helpdesk Analyst - MUST be Bilingual, Spanish & English

MK Software Solutions IncCompany Name - MK Software Solutions Inc

•

Remote or Conyers, Georgia, USA

Contract

Helpdesk Analyst - MUST be Bilingual, Spanish & English Location: Conyers, Georgia. Long Term Contract Minimum Qualifications: High School diploma or GED Six months of experience handling customers, questions, complaints, and/or providing information in a call center environment. Preferred Qualifications 1+ years experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10. Vocational/Technical degree in computer applications, c

Helpdesk Support TechnicianJob Title - Helpdesk Support Technician

TEKsystemsCompany Name - TEKsystems

•

Remote or Charlotte, North Carolina, USA

Full-time

Description Service Desk Analyst -This team supports corporate employees as well as the employees at their retail locations. The majority of the support at the retail locations supporting the POS hardware, software, credit card readers, network connectivity, receipt printers, etc. Corporate support will involve supporting M365 (Outlook, Teams, etc). This role involves incoming calls from users that can be non-technical, so the ability to ask questions in layman's terms is imperative. After calls

Help Desk Specialist I - RemoteJob Title - Help Desk Specialist I - Remote

Kforce Technology StaffingCompany Name - Kforce Technology Staffing

•

Remote or Plano, Texas, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Help Desk Specialist to join their team remotely. Manager is open to remote anywhere within the U.S. and open to any timezone. Duties: * Help Desk Specialist will provide support to end users for computer, application, system, device, access and hardware issues * Identifies, researches, and resolves technical problems of moderate complexity * Responds to telephone, email and online requests for technical support * As a Help Desk Specialist

Tier 1 Helpdesk SupportJob Title - Tier 1 Helpdesk Support

TEKsystemsCompany Name - TEKsystems

•

Remote or Coppell, Texas, USA

Full-time

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: Overview: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years

Helpdesk TechnicianJob Title - Helpdesk Technician

TEKsystemsCompany Name - TEKsystems

•

Remote or Topeka, Kansas, USA

Full-time

Must reside in the Topeka KS area Once up to speed after training will work remote from home 4 days a week and onsite 1 day a week. Will consider entry level candidates with IT degree or IT certifications. Description: Under general supervision, act as first contact for any computer, application or system-related problems and be able to provide direct, telephone based and remote control/diagnostic support services to include software, hardware, and network connectivity support to internal users

Multilingual Helpdesk Technician (German)Job Title - Multilingual Helpdesk Technician (German)

StefaniniCompany Name - Stefanini

•

Pasay, Metro Manila, Philippines

Contract

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Language Requirement:This position is for Helpdesk Technician II MultiLang - German Job Requirements: Bachelor's degree or vocational in IT-related cours

Bilingual Helpdesk Technician - French CanadianJob Title - Bilingual Helpdesk Technician - French Canadian

StefaniniCompany Name - Stefanini

•

Remote or Toronto, Kansas, USA

Full-time

Who we areFor 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of

Help Desk AnalystJob Title - Help Desk Analyst

Robert HalfCompany Name - Robert Half

•

Remote or Pittsburgh, Pennsylvania, USA

Contract

Description We are looking for a dedicated Help Desk Analyst to join our team in Pittsburgh, Pennsylvania. In this long-term contract role, you will provide technical support to ensure smooth operations across various systems and platforms. This position requires strong communication skills, proactive problem-solving abilities, and a collaborative mindset to deliver exceptional service. Responsibilities: Provide timely and effective technical support for hardware, software, and system configura

Helpdesk Service SpecialistJob Title - Helpdesk Service Specialist

ITC Infotech (USA), IncCompany Name - ITC Infotech (USA), Inc

•

Remote

Full-time

ITC Infotech is looking for Service Desk Analyst to join Team in United States Remotely. About US: ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specic alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. We provide technol

Help Desk Support TechnicianJob Title - Help Desk Support Technician

ConsultNet, LLCCompany Name - ConsultNet, LLC

•

Remote or Jacksonville, Florida, USA

Full-time

Title: Help Desk Support - Level II Location : Jacksonville, FL Target Start Date : ASAP Excellent opportunity to work with a great client in Jacksonville, FL. Many upcoming projects including a deployment and a refresh. A hands on position for a real go-getter! Job Description : Are you passionate about technology and enjoy solving problems? We are looking for a Help Desk Support II specialist to provide high-quality IT support to both local and remote users. This role is ideal for someone wh

Remote Helpdesk Support AnalystJob Title - Remote Helpdesk Support Analyst

Apex SystemsCompany Name - Apex Systems

•

Remote or Quincy, Massachusetts, USA

Full-time

Job#: 2065895 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c

Remote Helpdesk Support AnalystJob Title - Remote Helpdesk Support Analyst

Apex SystemsCompany Name - Apex Systems

•

Remote or Quincy, Massachusetts, USA

Full-time

Job#: 2067512 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c

OPS Help Desk Student AssistantJob Title - OPS Help Desk Student Assistant

University of FloridaCompany Name - University of Florida

•

Remote or Gainesville, Florida, USA

Full-time

OPS Help Desk Student Assistant Job no: 535676 Work type: Student Ast Location: Main Campus (Gainesville, FL), Remote/Flexible Categories: Office/Administrative/Fiscal Support, Student Services Department:18300000 - ED-LASTINGER CENTER Classification Title: OPS Help Desk Student Assistant Job Description: The Helpdesk Representative II provides Level 1 and 2 remote technical support to the center's online initiatives including programs such as Early Learning Florida, Lastinger Coaching, a

IT/Helpdesk SpecialistJob Title - IT/Helpdesk Specialist

SimVentions, IncCompany Name - SimVentions, Inc

•

Remote or Dahlgren, Virginia, USA

Full-time

Overview SimVentions, consistently voted one of Virginia's Best Places to Work, is looking for a Helpdesk Support Specialist to join our team and provide on-site, user technical support for a classified communications modeling system. The typical schedule for this position requires four 10-hour days per week. This position requires an Active Top Secret Clearance. To be considered for this role, you must have an ACTIVE Top Secret Clearance or a Secret Clearance with TS Eligibility. Clearance A

Remote Helpdesk Support Technician (Active Directory)Job Title - Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds CompanyCompany Name - The Reynolds and Reynolds Company

•

Remote or Charlotte, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by workin

IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)Job Title - IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)

Trinity HealthCompany Name - Trinity Health

•

Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

Remote Helpdesk Support Technician (Active Directory)Job Title - Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds CompanyCompany Name - The Reynolds and Reynolds Company

•

Remote or Raleigh, North Carolina, USA

Full-time

IT Help Desk Analyst 1 (evening shift) - HYBRID (2 days per week onsite)Job Title - IT Help Desk Analyst 1 (evening shift) - HYBRID (2 days per week onsite)

Trinity HealthCompany Name - Trinity Health

•

Remote or Livonia, Michigan, USA

Full-time