Helpdesk Analyst Jobs in Baltimore, MD

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Helpdesk Analyst

TEKsystems c/o Allegis Group

Cockeysville, Maryland, USA

Full-time

Description: This person will be providing mostly phone support to our client, roughly around 175 clients they could be supporting. They will be using Connectwise ticketing system (internal ticketing system for Alliance) to field the calls which could range from printer issues, network connectivity and Windows 7/8 and Windows 10. This individual also must have some VPN support experience as well as Active Directory support (resetting passwords, unlocking accounts) After this person is trained th

Help Desk Analyst

Robert Half

Daniels, Maryland, USA

Contract

Description We are offering a contract employment opportunity for a Help Desk Analyst in Daniels, Maryland. This role is within the tech industry and will primarily focus on providing Tier 1 and Tier 2 support, troubleshooting hardware, and providing remote desktop support. The successful candidate will be proficient in Service Desk operations and have an understanding of Microsoft, Windows Defender, BitLocker, Maximo, and network troubleshooting. Responsibilities: Provide Tier 1 and Tier 2 sup

Help Desk Analyst - Overnight Shift

Mitchell Martin, Inc.

Remote or New York, New York, USA

Full-time, Contract

Our client is seeking an experienced Help Desk Analyst to join our law firm's IT team. The ideal candidate will provide technical support to legal professionals and staff.Location: New York, NY (Must be able to work in the NYC office 1x/month & also need to be in office every day for first 1-2 weeks for Training) Position Type: Full-Time Schedule: Mon-Fri 8pm - 4am ESTResponsibilities: * Respond to and resolve IT issues via phone, email, and in-person * Manage and prioritize support tickets * As

Help Desk Analyst I

Robert Half

Remote or Easton, Pennsylvania, USA

Contract

Description We are looking to bring on board a Help Desk Analyst I to work in Easton, Pennsylvania. This role is vital to our operations as you will be coordinating a Windows 11 build process project, managing communications, scheduling, and data coordination. This opportunity offers a short-term contract employment. Responsibilities: Kick-start and manage the Windows 11 build process project Handle the coordination of data and ensure its accuracy and reliability Manage email communications per

Help Desk Analyst

Y & L Consulting Inc.

Remote

Contract

<>Key Responsibilities:Respond to user inquiries via phone, email, or chat, providing first-line technical support.Diagnose and resolve hardware, software, and network issues.Install, configure, and troubleshoot desktop and laptop computers, printers, and other peripheral devices.Maintain accurate records of all user interactions, issues, and solutions using the help desk ticketing system.Assist with the setup and deployment of new hardware and software.Educate users on basic troubleshooting ste

Infrastructure Systems Analyst - Reservations / Revenue Management Help Desk

Marriott International

Remote or Bethesda, Maryland, USA

Full-time

Job Number 24116763 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY Overview: As a key member of the Service Desk Support organization, the Infrastructure Systems Analyst functions as a technical expert and plays a proactive role in supporting product, project, and support teams to ensure high engagement around

HelpDesk Support Analyst (with Reinsurance Domain Exp.)-Remote

Empower Professionals

Remote

Third Party, Contract

Role: Client Application Specialist Duration: 12+ Months Job Location:- Remote (Candidate needs to work at CST Time Zone- Generally CST, could start a little early in the day, before 8:00 AM CST or work a bit later than 5:00 PM CST . Client will spread out the day amongst staff to get a little more coverage than just 8 AM to 5 PM CST, but only by a few hours on either side. Looking for a Client Application Specialist who can handle following responsibilities: Provide in depth application supp

HELP DESK/IT Support Analyst ::: 100% Remote ::: Local in Madison WI Only

REDLEO SOFTWARE INC.

Remote

Third Party, Contract

MUST HAVE: 2+ Years in IT Support Roles2+ years with Microsoft Office Suite SupportActive Directory User AdministratorWeb-Based Telephony SystemsConference Room IT SupportIT Troubleshooting (Hardware, Software, or Network)

Remote- IT Helpdesk Support Analyst

Apex Systems

Remote or Franklin, Wisconsin, USA

Full-time

Job#: 2034383 Job Description: Our great client has an immediate opening for a REMOTE IT Help Desk Support Analyst. If you are interested, please apply with resume to JOB DESCRIPTION IMPORTANT TO KNOW: This posting is open to local and remote candidates. Local candidates will report onsite to our Franklin campus.Interviews for this position will be held remotely utilizing Zoom.Hybrid work from home opportunities will be available after training is completed (3 days a week onsite). Laptop and E

Help Desk Tech - Day Shift - TS/SCI w. CI Polygraph

General Dynamics

Annapolis Junction, Maryland, USA

Full-time

Responsibilities for this Position Location: USA MD Annapolis Junction - 2711 Technology Drive, Annapolis Junction, MD (MDC246) Full Part/Time: Full time Job Req: RQ179533 Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Suitability: Public Trust/Other Required: Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: Secur

Help Desk Tech - Day Shift - TS/SCI w. CI Polygraph

General Dynamics

Annapolis Junction, Maryland, USA

Full-time

Responsibilities for this Position Location: USA MD Annapolis Junction - 2711 Technology Drive, Annapolis Junction, MD (MDC246) Full Part/Time: Full time Job Req: RQ179534 Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Suitability: Public Trust/Other Required: Job Family: Help Desk Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: Secur

LAN Jr Network Engineer // Baltimore, Maryland (Onsite)

Technogen, Inc.

Baltimore, Maryland, USA

Full-time, Part-time, Contract, Third Party

TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years. TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies. Hi, I am Arunkumar from TechnoGen Inc, looking for LAN Jr Network

Help Desk Tech - Day Shift - TS/SCI w. CI Polygraph

General Dynamics Information Technology

Annapolis Junction, Maryland, USA

Full-time

Help Desk Technician II Transform technology into opportunity as a Help Desk Technician II with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Technician II you will help ensure today is safe and tomorrow is smarter. HOW A HELP DESK TECHNICIAN II WILL MAKE AN IMPACT Provides technical

Senior /Jr Helpdesk Specialist

Winning Edge Solutions, LLC

Hanover, Maryland, USA

Third Party

Job Description: Senior /Jr Helpdesk Specialist - 17 Openings - 3 Years long term project Location: Hanover, MD - (Onsite) KeySkills: Helpdesk, End-user support, Software/ Hardware, Upgrade, Troubleshooting, Installation Sr Helpdesk - 13 positions Jr Helpdesk - 04 positions Sr Helpdesk - Preferred Qualifications The candidates need to work in cooperation with other end-user technicians, work with staff and IT liaisons supporting the needs of the end-user and the Tier 1 service desk. Assist t

Service Desk/Help Desk Support Specialist (Level 1 Support)

TECH Tammina

Annapolis, Maryland, USA

Full-time, Contract

Job Title: Service Desk/Help Desk Support Specialist (Level 1 Support) Location: Annapolis, MD (Hybrid) The client is looking for a Service Desk/Help Desk Support Specialist to join their IT department. This position primarily involves managing user account provisioning and de-provisioning through Active Directory and resolving support tickets using Jira. The role requires strong attention to detail, excellent customer service skills, and the ability to work efficiently in a fast-paced environm

Junior IT Support Specialist (Secret Cleared)

Marathon TS Inc

Baltimore, Maryland, USA

Contract

Marathon TS is seeking qualified and skilled individuals to join our Next Generation Enterprise Network team for the Navy and Marine Corps. Job Description: Install, configure, service, repair, and maintain Information Technology (IT) systems in both a stand-alone and client-server environment, including Microsoft (MS) server, Defense Message Systems (DMS), and other authorized IT systems as well as hardware and software for network services, storage networking devices, and servers. Integrate

DevOps Systems Engineer, TS/SCI with a Full Scope Polygraph Security Clearance Required - G

Next Step Systems

Annapolis Junction, Maryland, USA

Full-time

DevOps Systems Engineer, TS/SCI with a Full Scope Polygraph Security Clearance Required, Annapolis Junction, MD We have multiple DevOps Systems Engineer openings available. This DevOps Systems Engineer position is 100% Onsite and not Remote. DevOps Systems Engineer Responsibilities: - Manage system requirements and derived requirements to ensure the delivery of production systems that are compatible with the defined system architectures. - Contribute to the development of sections of systems en

Software Implementation Analyst

CompuGroup Medical Inc.

Owings Mills, Maryland, USA

Full-time

Create the future of e-health together with us by becoming a Software Implementation Analyst At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes. Your Contribution: Manages assigned projects and installations through completionDocument client issues, questions, an

DevOps Systems Administrator, TS/SCI with a Full Scope Polygraph Security Clearance is Required - G

Next Step Systems

Annapolis Junction, Maryland, USA

Full-time

DevOps Systems Administrator, TS/SCI with a Full Scope Polygraph Security Clearance is Required, Annapolis Junction, MD The DevOps Systems Administrator must have 10 years of experience as a Systems Administrator. This position is 100% Onsite and not Remote. Candidates must have an active TS/SCI with a Full Scope Poly security clearance. DevOps Systems Administrator Responsibilities: - Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.

Information Technology Support Specialist (Active TS/SCI /wPoly)

General Dynamics

Annapolis Junction, Maryland, USA

Full-time

Responsibilities for this Position Location: USA MD Annapolis Junction - 2711 Technology Drive, Annapolis Junction, MD (MDC246) Full Part/Time: Full time Job Req: RQ181258 Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Suitability: Public Trust/Other Required: Job Family: Help Desk Job Qualifications: Skills: Computer Hardware, Information Technology (IT) Support, Remote