Helpdesk Analyst Jobs in Baltimore, MD

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Helpdesk Analyst

TEKsystems c/o Allegis Group

Baltimore, MD, USA

Full-time

**Fully onsite in Baltimore** Description: This person will be responsible for providing onsite support to one of our clients in Baltimore. They will be using Connectwise ticketing system (internal ticketing system) to field the calls which could range from printer issues, network connectivity and Windows 10. This individual also must have some VPN support experience as well as Active Directory support (resetting passwords, unlocking accounts). After this person is trained they may be traveling

Helpdesk Analyst

TEKsystems c/o Allegis Group

Baltimore, MD, USA

Full-time

Description: This person will be responsible for providing onsite support to one of our clients in Baltimore. They will be using ConnectWise ticketing system (internal ticketing system) to field the calls which could range from printer issues, network connectivity and Windows 10. This individual also must have some VPN support experience as well as Active Directory support (resetting passwords, unlocking accounts) After this person is trained they may be traveling to client sites to provide hand

Helpdesk analyst Level 1

Prosum

Remote or Irvine, CA, USA

Contract

The Helpdesk Technician position is responsible for providing first level support for all IT support requests, which includes hardware and software troubleshooting as well as recording, tracking, and following up on the status of each IT support ticket.This position is on a 24x7 OnCall rotation schedule.The Helpdesk Technician position will handle confidential information, as well as, create and keep various department/operations reports/records.The Helpdesk Technician will also work in the fiel

Helpdesk & Engineering Director - MSP

Veritas Partners

Cockeysville, MD, USA

Full-time

Our client is a growing IT Service Provider located in the Baltimore area. They are currently seeking an experienced IT leader to oversee their Helpdesk & Engineering teams. Responsibilities: Directs operations of Support Services and Engineering teams. Drives product and process continuous improvement for areas assigned and may work with executive management team for overall organizational process improvements. Plans and implements the technical support and engineering strategy for Alliance.

Helpdesk IT Manager (SharePoint)

nTech Solutions

Baltimore, MD, USA

Contract

Job Title: Desktop IT Manager (SharePoint) Terms of Employment W2 Contract-to-Hire, 6 monthsThis position is 100% RemoteCandidates must be local and willing to travel to the Baltimore, MD area if needed.Overview Our client is currently in search of an IT manager to join their team. The IT Manager must demonstrate a successful track record delivering solutions. Managers contribute much of the client work that is essential to the company s growth. They have ongoing client responsibilities and are

Customer Support Specialist

i270 Solutions Group

Fort Meade, MD, USA

Full-time

The Customer Support Specialist responsibility is to provide first contact resolution for Tier 1 (Service Desk) and Tier 2 (Escalation) support Job Description Primary responsibility is to provide first contact resolution for Tier 1 (Service Desk) and Tier 2 (Escalation) support via the telephone, email and chat. Provide a high-level of customer service and support to ensure each customer feels they are getting the attention they need and the IT support for problem resolution. Responsible for

Desktop Technician II

SSI People

Owings Mills, MD, USA

Contract

Job Title: Desktop Technician II Location: Owings Mills, Maryland, United States (Onsite) Duration: 6 Months Contract to Possible Extend Contract Type: W2 only - Local Candidate Preferred Job Description: These resources will need to work onsite full time. Initially, they will be brought on and getting up to speed/training in Owings Mills, but some will ultimately sit in OM and some at Pratt. Since the seating availability is ultimately due to seating constraints, it will be best to confirm the

Help Desk Support Specialist (Level 1 Support)

PUMEX Computing

Annapolis, MD, USA

Full-time

Service Desk/Help Desk Support Specialist (Level 1 Support) We are in search of a motivated and detail-oriented Service Desk/Help Desk Support Specialist to strengthen our IT department. This role is crucial for managing user account provisioning and de-provisioning through Active Directory, as well as for tracking and resolving support tickets utilizing Jira. The ideal candidate will play a vital role in ensuring seamless access control and efficient issue resolution, thereby supporting the ope

Service Desk/Help Desk Support Specialist (Level 1 Support)

TECH Tammina

Annapolis, MD, USA

Contract, Third Party

Job Title: Service Desk/Help Desk Support Specialist (Level 1 Support) Location: Annapolis, MD (Hybrid) The client is looking for a Service Desk/Help Desk Support Specialist to join their IT department. This position primarily involves managing user account provisioning and de-provisioning through Active Directory and resolving support tickets using Jira. The role requires strong attention to detail, excellent customer service skills, and the ability to work efficiently in a fast-paced environm

Desktop Support Engineer @ Hanover, MD

Esvee Technologies Inc

Hanover, MD, USA

Contract, Third Party

Responsible for providing user-end support of desktop and network hardware and software issues in the regional offices. Install, configure, and maintain IT systems. Monitor system performance and implement improvements, as necessary. Coordinate with vendors and other IT personnel for problem resolution. Conduct regular system audits and software updates to Ensure the security and integrity of data, network access, and backup systems. Train staff on new technologies and IT-related procedures. Doc

Junior Desktop Support Engineer---Hanover, MD (Hanover, MD)

Esvee Technologies Inc

Hanover, MD, USA

Contract, Third Party

Responsible for providing user-end support of desktop and network hardware and software issues in the regional offices.Install, configure, and maintain IT systems.Monitor system performance and implement improvements, as necessary.Coordinate with vendors and other IT personnel for problem resolution.Conduct regular system audits and software updates to Ensure the security and integrity of data, network access, and backup systems.Train staff on new technologies and IT-related procedures.Document

DevOps Systems Engineer, TS/SCI with Full Scope Polygraph Security Clearance Required - G

Next Step Systems

Annapolis Junction, MD, USA

Full-time

DevOps Systems Engineer, TS/SCI with Full Scope Polygraph Security Clearance Required, Annapolis Junction, MD We have multiple DevOps Systems Engineer openings available. This DevOps Systems Engineer position is 100% Onsite and not Remote. DevOps Systems Engineer Responsibilities: - Manage system requirements and derived requirements to ensure the delivery of production systems that are compatible with the defined system architectures. - Contribute to the development of sections of systems engi

DevOps Systems Administrator, TS/SCI with a Full Scope Polygraph Security Clearance is Required - G

Next Step Systems

Annapolis Junction, MD, USA

Full-time

DevOps Systems Administrator, TS/SCI with a Full Scope Polygraph Security Clearance is Required, Annapolis Junction, MD The DevOps Systems Administrator must have 10 years of experience as a Systems Administrator. This position is 100% Onsite and not Remote. Candidates must have an active TS/SCI with a Full Scope Poly security clearance. DevOps Systems Administrator Responsibilities: - Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.

Information Technology Specialist (INFOSEC), GS-2210-11

USAJOBS

Baltimore, MD, USA

Full-time

Duties This position serves as an Information Technology Specialist (INFOSEC) performing system administration duties. Being a Coast Guard civilian makes you a valuable member of the Coast Guard team. Typical work assignments include: - Planning and overseeing hardware and/or software installation; - Maintaining and improving SFLC & Yard Portal and Websites; - Developing and recommending processes, software, and procedures to ensure effective configuration management; - Supporting systems invol

Helpdesk Support Specialist

TEKsystems c/o Allegis Group

Columbia, MD, USA

Full-time

Description: Our customer is in need of a Helpdesk Technician to join the IT Operations team which consists of the Supervisor and two other technicians. On any given day the technician will take 10-30 tickets per day. The end users can call, email or put a ticket in for resolution. The support can be in person or remote.Common remote tools are LogMeIn Rescue and Microsoft Teams. Other common tools and technologies and what's required with each are. *Active Directory- Reset Passwords, Review Gro

Information Technology Support Specialist (Active TS/SCI /wPoly)

General Dynamics Information Technology

Annapolis Junction, MD, USA

Full-time

Transform technology into opportunity as an Information Technology Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As an Information Technology Support Specialist you will help ensure today is safe and tomorrow is smarter. Our work depends on an Information Technology Support Sp

Information Technology Support Specialist (Active TS/SCI /wPoly)

General Dynamics Information Technology

Annapolis Junction, MD, USA

Full-time

Transform technology into opportunity as an Information Technology Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As an Information Technology Support Specialist you will help ensure today is safe and tomorrow is smarter. Our work depends on an Information Technology Support Sp

Information Technology Support Specialist (Active TS/SCI /wPoly)

General Dynamics Information Technology

Annapolis Junction, MD, USA

Full-time

Transform technology into opportunity as an Information Technology Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As an Information Technology Support Specialist you will help ensure today is safe and tomorrow is smarter. Our work depends on an Information Technology Support Sp

Information Technology Support Specialist (Active TS/SCI /wPoly)

General Dynamics Information Technology

Annapolis Junction, MD, USA

Full-time

Transform technology into opportunity as an Information Technology Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As an Information Technology Support Specialist you will help ensure today is safe and tomorrow is smarter. Our work depends on an Information Technology Support Sp

Information Technology Support Specialist (Active TS/SCI /wPoly)

General Dynamics Information Technology

Annapolis Junction, MD, USA

Full-time

Transform technology into opportunity as an Information Technology Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As an Information Technology Support Specialist you will help ensure today is safe and tomorrow is smarter. Our work depends on an Information Technology Support Sp