Helpdesk Analyst Jobs in Baltimore, MD

1 - 20 of 134 Jobs

Help Desk AnalystJob Title - Help Desk Analyst

Robert HalfCompany Name - Robert Half

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Baltimore, Maryland, USA

Contract

Description We are in search of a Help Desk Analyst to become a part of our team in the Healthcare, Hospitals, and Social Assistance industry in BALTIMORE, Maryland, United States. As a Help Desk Analyst, you will be responsible for providing technical assistance related to computer systems, hardware, or software. This role offers a long-term contract employment opportunity. Responsibilities: Assisting with network configurations and network printing tasks. Providing support for Office Suite ap

Tier 2 Helpdesk AnalystJob Title - Tier 2 Helpdesk Analyst

22nd Century Technologies, Inc.Company Name - 22nd Century Technologies, Inc.

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College Park, Maryland, USA

Full-time

Job Title: Tier 2 Helpdesk Analyst Location with zip code: College Park, MD (20740) Duration: FTE Roles and Responsibilities: The candidate shall provide tier 2 support to the NARA Enterprise ServiceDesk. The Tier 2 engineer shall resolve onsite and remote tickets in accordance with the Service Level Agreements (SLA) These services include, but are not limited to: Desktop troubleshooting, installing software and Hardware from network images, vendor sites, and DFS paths.Support the current Windo

Help Desk AnalystJob Title - Help Desk Analyst

Xyant Services, Inc.Company Name - Xyant Services, Inc.

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Remote

Contract

Job Description Responsible for analysing and resolving hardware and software problems across the enterprise, engaging external technicians as appropriate. Essential duties to include, but are not limited to: Receives phone requests, logs and manages calls, utilizing correct procedures. Receives referrals from Help Desk Technicians that cannot be resolved at that level. Analyzes requests for root causes and resolves problems. Suggests process improvements. Provides guidance to less experienced

IT Analyst III / Help Desk Specialist -- Aberdeen, MD Onsite - Full time positionJob Title - IT Analyst III / Help Desk Specialist -- Aberdeen, MD Onsite - Full time position

Tech RakersCompany Name - Tech Rakers

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Aberdeen, Maryland, USA

Full-time

Role: IT Analyst / Help Desk Specialist Aberdeen, MD Onsite Hybrid Full time IT Analyst is basically a Help Desk Specialist1+ years with Masters, 2+ years with Bachelors, 3+ years with Associates, 5+ years with no degreeActive Secret clearanceIAT Level II certificationFull time, exempt, M-F, Hybrid - Currently offering a hybrid telework schedule with 2-3 telework days a week. Otherwise, onsite at Aberdeen Test Center.First 3 weeks (approximately) will be fully on-site to ensure proper on-boar

Level 1 SAP Basis Help Desk AnalystJob Title - Level 1 SAP Basis Help Desk Analyst

Johnson Technology Systems Inc (JTSI)Company Name - Johnson Technology Systems Inc (JTSI)

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Remote

Full-time

We are hiring candidates for Level 1 SAP Basis Help Desk Analyst to support our Client. Company Name: - JTSi (Johnson Technology Systems, Inc.) Title: Level 1 SAP Basis Help Desk Analyst Location: Remote Citizenship: US Job Description: The SAP Basis Junior Consultant will be responsible for assisting in the administration, maintenance, and support of JTSi clients' SAP systems. The SAP Basis Junior Consultant will work closely with SAP Senior Basis consultants to ensure SAP systems operate r

Defense Cyber Exchange PlatformJob Title - Defense Cyber Exchange Platform

Summit TechnologiesCompany Name - Summit Technologies

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Fort Meade, Maryland, USA

Full-time

Summit Technologies, Inc. is in search of experienced and qualified people to support the Defense Cyber Exchange Platform. The mission will be supporting the platform operations for (DCE). The areas of concentration supporting DCE will include: Operations & Maintenance, Content Management and Web Master services, Environment Development, Network Engineering, Cybersecurity, Customer Service and Help Desk support, and Innovation. Key Personnel on this project will be required to work out of DISA H

Software DeveloperJob Title - Software Developer

Summit TechnologiesCompany Name - Summit Technologies

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Fort Meade, Maryland, USA

Full-time

Summit Technologies, Inc.is in search of an experiencedSoftware Developerto support our Department of Defenseclient.As a Developer you will support platform operations by performing web and environment development.You may be required to work at the onsite headquarters at Fort Meade, MD. Duties and Responsibilities: Develop, stand up, modify, and sustain web pages using web languages (such as PHP, HTML, XML, and Cascading Style Sheets (CSS)),JavaScriptand tools (such as WordPress, Dreamweaver, Ph

DevOps Systems Engineer, TS/SCI with a Full Scope Polygraph Security Clearance Required - GJob Title - DevOps Systems Engineer, TS/SCI with a Full Scope Polygraph Security Clearance Required - G

Next Step SystemsCompany Name - Next Step Systems

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Annapolis Junction, Maryland, USA

Full-time

DevOps Systems Engineer, TS/SCI with a Full Scope Polygraph Security Clearance Required, Annapolis Junction, MD We have multiple DevOps Systems Engineer openings available. The DevOps Systems Engineer must have an active TS/SCI with a Full Scope Polygraph Security Clearance. This DevOps Systems Engineer position is 100% Onsite and not Remote. DevOps Systems Engineer Responsibilities: - Manage system requirements and derived requirements to ensure the delivery of production systems that are com

DevOps Systems Administrator, TS/SCI with a Full Scope Polygraph Security Clearance is Required - GJob Title - DevOps Systems Administrator, TS/SCI with a Full Scope Polygraph Security Clearance is Required - G

Next Step SystemsCompany Name - Next Step Systems

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Annapolis Junction, Maryland, USA

Full-time

DevOps Systems Administrator, TS/SCI with a Full Scope Polygraph Security Clearance is Required, Annapolis Junction, MD The DevOps Systems Administrator must have 10 years of experience as a Systems Administrator. The DevOps Systems Administrator must have an active TS/SCI with a Full Scope Polygraph Security Clearance. This position is 100% Onsite and not Remote. DevOps Systems Administrator Responsibilities: - Provide support for implementation, troubleshooting and maintenance of Information

Service Desk AnalystJob Title - Service Desk Analyst

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Halethorpe, Maryland, USA

Full-time

Description The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users in a 24x7 capacity around the globe, with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience working

Service Desk Tier 1.5Job Title - Service Desk Tier 1.5

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Halethorpe, Maryland, USA

Full-time

Our client is looking to hire a Helpdesk Technician. The daily responsibilities include logging, tracking, and resolving an average of 25 to 30 customer interactions per day. Specific responsibilities include acting as the customer advocate for problem resolution, demonstrating intermediate-advanced trouble-shooting skills, handling, diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. This work must b

Service Desk Tier 1.5Job Title - Service Desk Tier 1.5

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Halethorpe, Maryland, USA

Full-time

Technical supportJob Title - Technical support

Global Channel Management, Inc.Company Name - Global Channel Management, Inc.

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Baltimore, Maryland, USA

Full-time

Technical support needs 6+ years' IT support, helpdesk experience Technical support requires: Prior experience working on a Helpdesk, in IT, or similar technical function On call every Saturday and Sunday to support the weekend shift; 8a-5p Onsite Role Associate's degree or above in computer science, information systems, or related field. Strong understanding of computer systems, mobile devices, and other tech products. Ability to troubleshoot and diagnose problems, familiarity with internet se

Help Desk Technician (TS/SCI w Poly)Job Title - Help Desk Technician (TS/SCI w Poly)

General Dynamics Information TechnologyCompany Name - General Dynamics Information Technology

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Annapolis Junction, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Computer Hardware, Information Technology (IT), Remote Access, Remote Support, Troubleshooting Certifications: None Experience: 0 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into o

Help Desk Tech III (TS/SCI w Poly)Job Title - Help Desk Tech III (TS/SCI w Poly)

General Dynamics Information TechnologyCompany Name - General Dynamics Information Technology

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Annapolis Junction, Maryland, USA

Full-time

Help Desk Tech III (TS/SCI w Poly)Job Title - Help Desk Tech III (TS/SCI w Poly)

General Dynamics Information TechnologyCompany Name - General Dynamics Information Technology

•

Annapolis Junction, Maryland, USA

Full-time

Help Desk Tech (TS/SCI w Poly)Job Title - Help Desk Tech (TS/SCI w Poly)

General Dynamics Information TechnologyCompany Name - General Dynamics Information Technology

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Annapolis Junction, Maryland, USA

Full-time

IT Specialist (Active TS/SCI /wPoly)Job Title - IT Specialist (Active TS/SCI /wPoly)

General Dynamics Information TechnologyCompany Name - General Dynamics Information Technology

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Annapolis Junction, Maryland, USA

Full-time

Information Technology Support Specialist (Active TS/SCI /wPoly)Job Title - Information Technology Support Specialist (Active TS/SCI /wPoly)

General Dynamics Information TechnologyCompany Name - General Dynamics Information Technology

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Annapolis Junction, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Computer Repairs, Help Desk Support, Information Technology (IT), Remote Support, Troubleshooting Hardware Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Transform technology into opportunit

Information Technology Support Specialist (Active TS/SCI /wPoly)Job Title - Information Technology Support Specialist (Active TS/SCI /wPoly)

General Dynamics Information TechnologyCompany Name - General Dynamics Information Technology

•

Annapolis Junction, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Computer Repairs, Help Desk Support, Information Technology (IT), Remote Support, Troubleshooting Hardware Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Transform technology into opportunit