Helpdesk Analyst Jobs in Chicago, IL

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Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

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Remote or Charlotte, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t
Posted 60+ days ago | Updated moments ago

Level 2 Help Desk Agent

Sentinel Technologies

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Bensenville, Illinois, USA

Contract

Sentinel is seeking a Level 2 Help Desk professional to support one of our clients. The role involves addressing break-fix issues, troubleshooting technical problems, imaging laptops, and assisting with onboarding new employees. Additionally, the candidate will handle escalations as needed. This is a one-year contract position based fully onsite at our client s location in Bensenville, IL. Qualifications 2+ years of experience in a similar role Experience working with a ticketing system Experien
Posted 5 days ago

EPIC EMR Help Desk

Talent Groups

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Remote

Third Party, Contract

Role : EPIC EMR Help Desk Location: Minneapolis, MN Remote Contract Job Description: Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature) Experience writing knowledge base articles and tip sheets Experience using ticketing systems (in this case ServiceNow experience is preferred)
Easy Apply
Posted 7 days ago

Epic EMR Help Desk

Talent Groups

•

Remote

Full-time

Epic EMR Help Desk Remote Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature) Experience writing knowledge base articles and tip sheets Experience using ticketing systems (in this case ServiceNow experience is preferred) IT awareness & Helpdesk tool experience
Easy Apply
Posted 6 days ago | Updated 22 hours ago

Help Desk Technician

JuneGem Technologies, Inc.

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Remote or Maryland, USA

Contract

Work location will be remote work until further notice On-site training attendance is required for two weeks Work hours: between the hours of 7:00 AM and 4:15 PM EST; M-F Responsibilities Installs and configures applications and other supported software packages Performs basic troubleshooting and triage of computers via remote computer access and phone Resolves routine issues and problems related to hardware and software Creates tickets for all problems called into the Technology Helpdesk Quick
Easy Apply
Posted 60+ days ago | Updated 29 days ago