Helpdesk Analyst jobs in Oregon

Remote

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Yesterday

Job Title: Help Desk Analyst Location:Franklin, TN /Remote Duration: long term Job ID:4CI 7323 Required Qualifications: Handle incoming calls and user support requests professionally Log and manage incidents using ServiceNow or ticketing systems Troubleshoot basic technical issues and provide initial resolution Triage and escalate issues to appropriate support teams Ensure timely follow-up and closure of support tickets Deliver excellent customer service and maintain user satisfact

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Full-time, Contract, Third Party

Depends on Experience

Help Desk Analyst-Local to Colorado only

Remote

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9d ago

Help Desk Analyst 5 Months Denver, CO (REMOTE) *Local Candidates Only* Job Description, Roles and Responsibilities The myColorado Customer Support work unit is responsible for providing support to assist in the delivery of government information technology services to Coloradans. The work unit provides Tier I and II support for state government digital services and acts as a liaison for identifying and escalating bugs, issues and/or security breaches.This position provides Tier I and II technic

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Contract

20 - 28

Tier 1 Help Desk or Junior Analyst

Remote

•

Yesterday

Provide clear, accurate guidance on HAM processes, workflows, and platform functionality to end users at varying levels of technical proficiency. Monitor and manage the HAM help desk queue to ensure requests are addressed within established service level agreements (SLAs). Experience with ServiceNow HAM or ITAM modules in a federal or enterprise environment. 1 3 years of experience in a help desk, IT support, or customer service role. Working knowledge of ServiceNow, with exposure to or experien

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Contract

Depends on Experience

PACS Technical Support

Remote

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26d ago

PACS Technical Support 6 months contract to perm Remote Position The TAC- LEVEL 1- CONTRACTOR provides remote technical support for HCUS customers. This position requires the individual to be comfortable making logical decisions while working on issues. The position also requires the ability to gather data and document the troubleshooting process efficiently to ensure timely escalations as the situation dictates. Duties and Responsibilities Assesses software and network related issues on cus

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Contract

$22 - $23.14

EMR Help Desk (MyChart-Tier1)

Remote

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5d ago

Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature) Experience writing knowledge base articles and tip sheets Experience using ticketing systems (in this case ServiceNow experience is preferred)

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Contract

15 - 15

Help Desk Agent

Pendleton, Oregon

•

Today

Overview Employment in this role is conditional upon successful execution of the contract by the client. Preferred location is Pendleton, OR, but open to remote work. The Work The Help Desk Agent is responsible for providing first-line technical support and customer service to internal and external users, ensuring prompt resolution of IT-related issues and requests. This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering

Full-time

Depends on Experience

Help Desk Support Tier 1

Medford, Oregon

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Today

Description Seeking a Help Desk Support Technician Tier 1 to join our friendly, hardworking team in Medford, OR. Looking for a team player who thrives in a fast-paced, feedback-rich environment. Dependable, honest, eager to learn, and committed to service. Excellent learning and growth opportunity. Deliver high-quality technical support - 85% technical, 15% operations Manage and resolve help desk tickets Troubleshoot networking, Windows OS, cloud issues - 365, Active Directory, Azure/Entra, Grou

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Full-time

USD 41,600.00 - 49,920.00 per year

Help Desk Agent

Pendleton, Oregon

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Today

Full-time

Depends on Experience

Help Desk Agent

Pendleton, Oregon

•

Today

Full-time

Depends on Experience

Help Desk Agent

Pendleton, Oregon

•

Today

Full-time

Depends on Experience

Help Desk Agent

Pendleton, Oregon

•

Today

Full-time

Depends on Experience

Help Desk Agent

Pendleton, Oregon

•

Today

Full-time

Depends on Experience

Help Desk Agent

Pendleton, Oregon

•

Today

Full-time

Depends on Experience

Senior Help Desk Technician II

Remote or San Francisco, California

•

Today

Senior Help Desk Technician II Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cu

Full-time

USD 108,000.00 - 156,000.00 per year

Senior Help Desk Technician

Remote or San Francisco, California

•

Today

Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutti

Full-time

USD 40,000.00 - 80,000.00 per year

Technician 1 - Help Desk Support

Remote

•

Today

Description & Requirements Maximus is a trusted federal partner supporting mission critical programs for the Centers for Medicare & Medicaid Services (CMS). Through these partnerships, Maximus delivers compliant, mission driven services that help millions access vital healthcare information and benefits. This position is fully remote. Employment is contingent upon successful completion of a CMS client vetting process after offer acceptance. Essential Duties and Responsibilities: - Assist Techn

Full-time

USD 21.00 per hour

Technician 1 - Help Desk Support

Remote

•

Today

Full-time

USD 21.00 per hour

IT Manager - Helpdesk

Remote

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Today

Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community- eligible for opportunities through the New Haven Hiring Initiative or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale! Overview Mentoring the Service Desk Tier 1 & Tier 2 teams, providing guidance and conducting performance evaluations. Monitor the teams performance, foster p

Full-time

USD 97,500.00 - 146,250.00 per year

Help Desk Associate

Remote or Westlake, Ohio

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Today

United Consumer Financial Services Compa As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best. The Help Desk Associate provides first-level technical support to end-users, en

Full-time

Help Desk Support - Hardware Asset Management

Remote

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Yesterday

Associate s degree in computer science, business, management, information systems, engineering, or related field (4 years of additional relevant experience may be substituted for education). 1 3 years of experience in a help desk, IT support, or customer service role. Experience with ServiceNow HAM or ITAM modules in a federal or enterprise environment. Working knowledge of ServiceNow, with exposure to or experience in the HAM module. Familiarity with hardware asset lifecycle processes, includin

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Contract

Depends on Experience

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Helpdesk Analyst jobs in Oregon, USA