Helpdesk Analyst jobs in Pennsylvania

Philadelphia, Pennsylvania

•

Today

Trigyn has a long-term contract opportunity for Help Desk Analyst with our direct client - a major utility services firm based in Philadelphia, Pennsylvania (Onsite). Details on the role are listed below: Minimum skills and experience: ? Minimum 2 years of experience working in a single point of contact help desk ? Experience using Jira Service Management Helpdesk application ? Experience using GroupLink?s eHelpdesk platform ? Experience using Genesys Cloud contact center and customer experienc

Contract, Third Party

DOE

Help Desk Analyst

Philadelphia, Pennsylvania

•

12d ago

Job Title: Help Desk AnalystLocation: 800 W. Montgomery Ave | Philadelphia, PA 19122Client: Philadelphia Gas Works Note: This is an on-site position Job Description Required Skills and Experience. Minimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink s eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone

Easy Apply

Contract, Third Party

$30 - $40

Help Desk Analyst

Philadelphia, Pennsylvania

•

Today

Job title: Help Desk Analyst Location: Philadelphia PA, 19122 Only W2 Job Description: Minimum skills and experience: Minimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink's eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsEx

Easy Apply

Contract

Depends on Experience

Help Desk Analyst I

Saxonburg, Pennsylvania

•

Today

Description We are looking for a detail-oriented Help Desk Analyst I to join our team on a contract basis in Saxonburg, Pennsylvania. In this role, you will provide technical support to end-users, handling a variety of tasks including troubleshooting issues, repairing devices, and managing service desk tickets. This position is expected to run from November through the end of January with the strong possibility of being extended. Responsibilities: Respond to and resolve help desk tickets in a ti

Easy Apply

Contract

Help Desk Analyst

Philadelphia, Pennsylvania

•

13d ago

Job Title:Help Desk AnalystLocation: Philadelphia, PA 19122Client: Philadelphia Gas Work Note: This is an onsite position Job Description Required Skills and Experience. Minimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink s eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-orient

Easy Apply

Third Party, Contract

$30 - $40

Help Desk Analyst (Only w2 position- Local to PA Only)

Philadelphia, Pennsylvania

•

Today

Title: Help Desk Analyst (Only w2 position- Local to PA Only) Duration: 12+ Months Location: Philadelphia, PA Minimum skills and experience: Minimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink s eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat o

Easy Apply

Contract

$20 - $25

Help Desk Analyst

Philadelphia, Pennsylvania

•

13d ago

Minimum 2 years of experience working in a single point of contact help desk Experience using Jira Service Management Helpdesk applicationExperience using GroupLink's eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsExcellent analytical and problem-solving skillsStrong oral and written communications skills (technical and non-technica

Easy Apply

Contract

$28+

helpdesk Analyst

Hybrid in Pennsylvania

•

11d ago

Previous systems administrator, help desk and/or call center experienceHighly desired2YearsExperience with incident management, call tracking and ticketing software (preferably ServiceNow)Required Ability to support end users with varying IT skillsetsRequired Ability to troubleshoot end-user issues and/or escalate as needed for quick resolutionRequired Excellent communication skills (written and oral)Required

Easy Apply

Contract

$20 - $25

Help Desk Support (Tier 1) - Only candidates local to Harrisburg PA area

Harrisburg, Pennsylvania

•

14d ago

*s and s and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time. Please send resume with rate expectations. Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone. Investigates and resolves computer software and hardware problems of users. Answers questions, applying knowledge of computer software, hardware, systems, and procedures. Talks with technical and non-technical co-worker

Easy Apply

Full-time

Depends on Experience

Help Desk Analyst

Berwyn, Pennsylvania

•

Today

We are hiring two Help Desk Analysts-one in Philadelphia and one in King of Prussia-to join our IT Support Services team. This role encompasses both Tier One and Tier Two responsibilities, offering a growth path for candidates with varying levels of experience. You will provide technical support for Windows-based hardware and software, Mobile Devices, Entra ID (Azure AD), password resets, and general IT troubleshooting. This is an on-site opportunity that will see the successful candidate on-sit

Contract

Help Desk Analyst Intern

Remote

•

11d ago

Help Desk Analyst Intern Our client, a leading organisation in the technology and services sector, is seeking a motivated and customer-focused Help Desk Analyst Intern to join their IT support team. This is an excellent opportunity for individuals who enjoy troubleshooting, assisting others, and working in a fast-paced, technology-driven environment. Key Responsibilities Serve as the first point of contact for technical issues via phone, email, or ticketing systems.Diagnose and resolve hardware,

Easy Apply

Full-time

$22,000 - $26,000

Help Desk Analyst Remote (Only local)

Remote or Denver, Colorado

•

Today

Job Id: 11616752 Title: Help Desk Analyst Location: Remote - 601 East 18th Avenue Suite 250 Denver, Colorado 80203 Duration: 6+ Months Client: State of CO - OIT Position Summary: QUALIFICATIONS: Bachelor's degree or equivalent experience. Help desk, Customer support, Active Directory, Computer networking, Analysis skills, IT support, Customer service. Duties and Responsibilities: As part of the Information Technology Services (ITS), the consultant will be required to troubleshoot hardware, s

Easy Apply

Full-time, Part-time, Third Party, Contract

Help Desk Technician

Remote

•

3d ago

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military

Easy Apply

Full-time

$28.51 - $41.35

Remote Helpdesk Support Analyst

Remote or Quincy, Massachusetts

•

Today

Job#: 3013064 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all cr

Easy Apply

Full-time

Helpdesk operator (Remote)

Remote

•

4d ago

About Beacon Systems, Inc Beacon Systems, Inc, delivers Program Management, Science, Engineering, and Technology Solutions to Federal, Commercial State, and Local Agencies. We are a subsidiary of Radiant Digital Services. We have a vast portfolio of clients across the country. Our Technology support to many DoD Agencies, NASA, Voice of America, FDA, and State Agencies such as State of FL, RI, MS, ND, VA, and WV extends our delivery of solutions worldwide. Role :Helpdesk operatorDuration : 24 m

Easy Apply

Contract

Depends on Experience

Help Desk Support Spec

Remote

•

Today

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w

Full-time

USD 17.00 - 31.30 per hour

Help Desk Support Spec

Remote or Farmers Branch, Texas

•

Today

Full-time

USD 17.00 - 28.46 per hour

Helpdesk Support - Remote

Remote or Oklahoma City, Oklahoma

•

Today

Job#: 3012739 Job Description: Job Title: Helpdesk Technician Location: Remote Duration: Long-term, open-ended contract Shift: Must be flexible with schedule, 1st, 2nd and 3rd shifts Pay Rate: $15/hour Orientation Start Date: 12/22/2025 Job Description: Responds to customer technical problems/issues related to software and applications via phone and/or online support.High-volume, fast paced call center environment.PC software and application support experience needed. Requirements: Must be

Easy Apply

Full-time

USD 15.00 per hour

Helpdesk Support - Remote - Dontrell

Remote or Oklahoma City, Oklahoma

•

Today

Job#: 3012561 Job Description: Job Title: Helpdesk Technician Location: Remote Duration: Long-term, open-ended contract Shift: Must be flexible with schedule, 1st, 2nd and 3rd shifts Pay Rate: $15/hour Start Date: 12/1/2025 Training Schedule: unknown at this time Job Description: Responds to customer technical problems/issues related to software and applications via phone and/or online support.High-volume, fast paced call center environment.PC software and application support experience n

Easy Apply

Full-time

USD 15.00 per hour

Help Desk Support Spec

Remote or Dallas, Texas

•

Today

Full-time

USD 17.00 - 28.46 per hour

Filter Results

Job post features

Posted date

Work settings

Employment type

Employer type

Work authorization

Helpdesk Analyst jobs in Pennsylvania, USA