Helpdesk Analyst Jobs in Pennsylvania

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Help Desk Analyst I

Robert Half

On-site in Scranton, Pennsylvania, USA

Full-time

Description Robert Half might have the Help Desk Analyst job for you, if you want to work in an innovative and fast-paced environment. Creatives with talent for solving both routine and unique problems will be a great fit for this position. Candidates who can support local and field users in a highly visible role that has a positive impact on both the department and the company will be a good fit for this position. This Help Desk Analyst role is located in the Scranton, Pennsylvania area and

Help Desk Analyst

Robert Half

On-site in Pittsburgh, Pennsylvania, USA

Full-time

Description There is a job opening with Robert Half for a Help Desk Analyst in an innovative and fast-paced work environment at a company in the Scientific Instrument Manufacturing industry. Creatives with talent for solving both routine and unique problems will be a great fit for this position. We need someone who can support local and field users in a highly visible role that has a positive impact on both the department and the company. Located in Pittsburgh, Pennsylvania, the Help Desk Analys

Help Desk Analyst

Capricorn Systems, Inc.

On-site in Harrisburg, Pennsylvania, USA

Contract

Job Title: Help Desk Analyst Work Location: Harrisburg, PA Duration: Long term Extendable Job Description: The Help Desk Analyst analyzes and troubleshoots computer support problems and applies an understanding of computer software and hardware products and services to resolve user problems. The Help Desk Analyst is knowledgeable on the usage and support of the products that run on the Windows operating system. The Help Desk Analyst provides hands-on technical assistance to business and techn

Help Desk Analyst

DMV IT Consulting

On-site in Pennsylvania, USA

Full-time

Responsibilities: 1. Responds to and diagnoses problems through discussion with users. 2. Ensures a timely process through which problems are controlled, including problem recognition, research, isolation, resolution, and follow-up steps. 3. Supervises operation of help desk and serves as focal point for customer concerns. 4. Provides support to end users on a variety of issues. 5. Identifies, researches, and resolves technical problems. 6. Responds to telephone calls, emails, and personnel requ

Help Desk Analyst in Harrisburg PA

Siri Infosolutions Inc

On-site in Oil City, Pennsylvania, USA

Contract, Third Party

Job Title: Helpdesk Analyst, Location: Harrisburg, PA (Onsite) Duration: Long Term Job Description This is a Tier 1 position requiring working on phones all day. This position is 100% on the phones, password resets and application support. No Tier 2 work will be performed. This is an operational-type job and reliability, and communication are key components to making the department successful. The Help Desk Analyst performs the skills listed below- Provides technical assistance, support, and ad

Service Desk Analyst

Phoenix Technology Partners, LLC

Hybrid in Chadds Ford, Pennsylvania, USA

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Help Desk Representative

Innova Solutions, Inc

Hybrid in Cranberry Township, Pennsylvania, USA

Full-time

Innova Solutions is immediately hiring for a Help Desk Representative Position type: Fulltime/Contract Location: Cranberry Township, PA - 16066 Duration: 04 Months Shift: Mon-Fri 7:00am-4:00pm. Hybrid Role (3 Days in Office, 2 Days Remote) As a Help Desk Representative you will: Provides support to end users and IT systems on a variety of issues.Identifies, researches, and resolves technical problems.Responds to telephone calls, emails, and personnel requests for technical support.Performs pro-a

Help Desk Support

Randstad Digital

On-site in Pennsylvania, USA

Contract

job summary: Job Description Looking for candidates with 0-2 years of technical support (preferably phone support) candidates who are interested in providing technical support to employees, contractors and consultants Candidate will be the answering the initial technical phone call. If he/she cannot provide the technical support, they will open a ticket for 1st or 2nd level support to resolve the issue!With oversight, provides entry level production and non-production support of applications a

NOC Technician / Support Technician / Help Desk

DVI Technologies, Inc.

On-site in Pittsburgh, Pennsylvania, USA

Contract

Role :NOC Technician / Support Technician / Help Desk Location : Pittsburgh , PA DQE Network operations center (NOC) technicians have three primary responsibilities: Tier 1 support for all calls to DQE call center and support requests placed online. Proactive network monitoring Manage trouble ticket queue. NOC technicians provide tier 1 technical support for calls to the DQE call center and support requests submitted online. NOC technicians will be responsible for collecting all pertinent info

Helpdesk Technician

APN Software Services, Inc

Hybrid in Murrysville, Pennsylvania, USA

Full-time

Title: Product Support Representative Software Support Services Location: Murrysville, PA Duration: 6 months contract to start Description: Details: Rotating schedule, 8am-8pm to be discussed during interview process Client-facing role, drug screen required Hybrid role, candidates must be able to be onsite at 1010 Murry Ridge Ln. Murrysville, PA on a regular cadence TBD by hiring manager in the interview process Position contains ~50% technical experience and 50% customer service exp, please en

IT Help Desk/ Desktop/ IT Support / Field Tech

Beacon Hill Staffing Group

On-site in Pittsburgh, Pennsylvania, USA

Contract

Beacon Hill Technologies is looking for Help Desk, Desk Top, Field Tech, and IT Support professionals to work on Contract, Contract to Hire, and Direct Hire with our clients in the Pittsburgh area. Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. If you would like to complete our voluntary self-identification form, please or copy and paste the following link int

Helpdesk (iPad/IPhone) Support

Zachary Piper Solutions, LLC

On-site in Philadelphia, Pennsylvania, USA

Full-time

Piper Companies is looking for a Help Desk Analyst on-site in the Radnor/Wayne area of PA . Responsibilities for the Helpdesk Analyst: Provide end-user support on-site resolving Hardware and Software issues Work with Microsoft products including 365/Azure Active Directory Provide support for outbound Sales Reps troubleshooting their iPads and iPhones Remotely Ability to setup workstations and assists in A/V troubleshooting and support Ability to work 5 Days a week on-site Qualifications for

Helpdesk Analyst

Judge Group, Inc.

On-site in Malvern, Pennsylvania, USA

Full-time

Location: Malvern, PA Description: Our client is currently seeking a Helpdesk Analyst 1.With oversight, provides Tier 1 & 1.5 production and non-production support of applications and databases for software. 2.Monitors production systems for alerts, outages and system issues. 3.Seeks continuous improvements for applications, processes, support methods and team effectiveness. 4.Executes technical procedures to resolve production & non-production issues. 5.Evaluates systems and processes in an

IT Support

The Denzel Group

On-site in York, Pennsylvania, USA

Full-time

The Denzel Group has been selected to find and place an IT Support Technician in an award-winning firm in York, PA. This is a direct hire opportunity. Our client is in need of a mid-level IT Support Technician that will provide support for a multiple locations, manage trouble tickets, and provide deskside support. Requirements: 3-5 years of Helpdesk or Desktop Supporting multiple locations, including remote client supportMicrosoft Products, Printers, Toners, Office Automation, Network and Sec

IT Help Desk

Akkodis

On-site in Erie, Pennsylvania, USA

Full-time

Akkodis is partnering with a Fortune 500 company in Erie, PA, recruiting customer service-oriented candidates to provide technical support in their state-of-the-art call center. Technical support will include troubleshooting hardware, OEM software, and proprietary client software. Pay Rate: $17 per hour The IT Help Desk Technician requires candidates to have a high level of customer service and a tech savvy nature, as well as the ability to communicate proficiently over the phone. Candidates wi

Helpdesk Administrator

Motion Recruitment Partners, LLC

On-site in Philadelphia, Pennsylvania, USA

Full-time

An automation firm that partners with some of the biggest robotics brands and Fortune 500 businesses, is seeking a helpdesk administrator on a contract basis. In this position, you'll be handling 30 internal user needs, setting up new PCs, changing passwords, managing Google Suite accounts, and providing level 1 desktop assistance in a mixed Windows and Linux environment. They are seeking a person who can assist users with different demands and who possesses a good technical grasp. In this helpd

Helpdesk Support Specialist

Mitchell Martin, Inc.

On-site in Audubon, Pennsylvania, USA

Full-time, Contract

Our client is a leading musculoskeletal solutions company and is driving significant technological advancements across a complete suite of products is looking for an Helpdesk Support SpecialistLocation: Audubon, PA Type: Full-TimePosition Summary: The IT Support Specialist will be responsible for providing technical support via phone, email, and web for Network and Software related issues. The individual is responsible for problem analysis, documentation, resolution and escalation.Essential Func

IT Support Analyst

TEKsystems c/o Allegis Group

On-site in Klingerstown, Pennsylvania, USA

Full-time

Description: Provide IT technical support on a variety of issues for typical office work as well as manufacturing plants. The individual would have limited supervision in day-to-day efforts, responding as necessary to immediate support requests while also identifying and implementing longer term projects. This position may resolve routine issues but is expected to engage, advise and assist other IT teams/Plant management on solution recommendations and/or implementations. Skills: Technical suppo

IT Support Analyst

TEKsystems c/o Allegis Group

On-site in Klingerstown, Pennsylvania, USA

Full-time

Description: Provide IT technical support on a variety of issues for typical office work as well as manufacturing plants. The individual would have limited supervision in day-to-day efforts, responding as necessary to immediate support requests while also identifying and implementing longer term projects. This position may resolve routine issues but is expected to engage, advise and assist other IT teams/Plant management on solution recommendations and/or implementations. Skills: Technical suppo

IT Support Analyst

TEKsystems c/o Allegis Group

On-site in Klingerstown, Pennsylvania, USA

Full-time

Description: Provide IT technical support on a variety of issues for typical office work as well as manufacturing plants. The individual would have limited supervision in day-to-day efforts, responding as necessary to immediate support requests while also identifying and implementing longer term projects. This position may resolve routine issues but is expected to engage, advise and assist other IT teams/Plant management on solution recommendations and/or implementations. Skills: Technical suppo