Helpdesk Analyst Jobs in San Francisco, CA

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Help desk Analyst

Morph Enterprise LLC

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Remote

Contract

Some experience with security and responsible for provisioning user access and will be trained. Major responsibilities include - Monitor and operate Government customer's ticketing system and Access Management SystemAble to create user accounts, delete user accounts in Microsoft Active DirectoryReview and validate access requests for multiple systemsPerform actions to setup user access for approved requests in multiple systemsServe as point of escalation for all issues, and as liaison to the pro
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Posted 6 days ago

Help Desk Analyst

Robert Half

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Remote

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
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Posted 4 days ago | Updated 4 hours ago

Helpdesk Analyst

Apexon

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Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e
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Posted 41 days ago | Updated 6 days ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 10 days ago | Updated 3 hours ago

Help Desk Technician / Software Trainer

Ledgent Technology

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On-site in San Francisco, California, USA

Full-time

Help Desk Technician/Software Trainer Location: SF, Oakland Direct Hire, Onsite - will travel to different offices Essential duties and responsibilities include: Provide professional and effective Level 1 help desk support, including track help desk requests and troubleshoot user issues Escalate user issues for additional troubleshooting and resolution to Level 2 support, or the IT Director as needed Deliver problem recognition, research, isolation, resolution, and follow-up steps for all rep
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Posted 19 days ago | Updated moments ago

Help Desk Technician / Software Trainer

Ledgent Technology

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On-site in San Francisco, California, USA

Full-time

Help Desk Technician / Software Trainer with Law Firm Support Experience FTE - Hybrid Locations: San Francisco, Oakland, Sacramento, San Diego Salary: $32/hr - $42.30/hr Prefer Local Candidates 3 - 5 Years Experience Essential duties and responsibilities include: Provide professional and effective Level 1 help desk support, including track help desk requests and troubleshoot user issues Escalate user issues for additional troubleshooting and resolution to Level 2 support, or the IT Directo
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Posted 11 days ago | Updated moments ago

IT Operations Supervisor

San Mateo County Transit District

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Hybrid in San Carlos, California, USA

Full-time

JOB SUMMARY: The San Mateo County Transit District is seeking a highly technical IT Operations Supervisor to join our team. Under the supervision of the IT Operations Manager, the Supervisor will coordinate the efficient and effective operations of the Help Desk team for the District, including work direction and supervision of Help Desk staff and coordination with other District information technology staff. This position is responsible for planning, assigning, and directing work; documenting a
Posted 21 days ago

IT Help Desk Support

Bayforce

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On-site in San Ramon, California, USA

Full-time

The Service Desk Technician is responsible for assistance in the delivery, configuration, setup, maintenance, and troubleshooting of computer systems, hardware, and software. As a Service Desk Technician, you will work closely with the other members of the IT team to solve user issues and escalate tickets as needed. Respond to IT Help queries on the phone, via email, in person, or through remote access. Log incidents, and status in ServiceNow.Offer technical assistance in the configuration, set
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Posted 4 days ago | Updated 4 days ago

Entry-level Information Technology (IT) Role

Year Up

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On-site in San Francisco, California, USA

Full-time

Year Up is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at
Posted 6 days ago | Updated 1 hour ago

ENGINEERING TECHNICIAN (CIVIL)

USAJOBS

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On-site in Sausalito, California, USA

Full-time

Duties Assure the quality and accuracy of production of all mapping of hydrographic surveys, site surveys, condition surveys, cadastral surveys, and pre- and post-dredge surveys within the district. Responsibility for coordination with the Geospatial Data Coordinator to ensure that all mapping data is entered in the Geospatial Data Inventory. A-E acquisition, negotiation and administration. Review Statements of Work (SOW) for surveying and mapping requirements for major flood control, navigation
Posted 7 days ago

Entry-level Information Technology (IT) Role

Year Up

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On-site in Menlo Park, California, USA

Full-time

Year Up is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at
Posted 6 days ago | Updated 1 hour ago

Electrical Engineer, GS-0850-12

USAJOBS

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On-site in Alameda, California, USA

Full-time

Duties This position is an Electrical Engineer, Systems Engineering Section 1 (SES1), within the Engineering Branch of the Long Range Enforcer Product Line (LREPL), Alameda detachment, U.S. Coast Guard Surface Forces Logistics Center (SFLC). Being a Coast Guard civilian makes you a valuable member of the Coast Guard team. - Drafting technical specifications for contracted depot-level maintenance of shipboard electrical and control systems on Coast Guard assets - Deriving subsystem requirements
Posted 5 days ago

IT Service Desk Specialist

Bayforce

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On-site in San Ramon, California, USA

Contract

Role Title: IT Service Desk Specialist- California Employment Type: Contract Duration: 6 months Preferred Location: Local to San Ramon area- onsite 5 days a week Role Description: The Service Desk Technician is responsible for the assistance in the delivery, configuration, setup, maintenance, and troubleshooting of computer systems, hardware, and software. As a Service Desk Technician, you will work closely with the other members of the IT team to solve user issues and escalate tickets as neede
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Posted 60+ days ago | Updated 3 hours ago

IT Support

OpenAI

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On-site in San Francisco, California, USA

Full-time

About the Team As part of the IT team, you will work in a secure, employee-focused, and highly technical environment. We work hard to make sure our diverse team of researchers, engineers, and operations/people specialists have the tools they need to work comfortably, securely, and with minimal interruptions. We work closely with our friendly and accomplished Security team to secure and update our endpoints and corporate infrastructure. We also collaborate with the People team, including HR prof
Posted 27 days ago | Updated 4 hours ago

Technology Success Consultant- San Francisco

Apex Systems

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On-site in San Francisco, California, USA

Full-time

Job#: 2019932 Job Description: Our great client in San Francisco, CA has an immediate opening for a Technology Success Consultant. This is a 6 month contract to hire opportunity. If you are interested please apply with resume to . We'll need someone who can support technology and also drive adoption of our technology and run training classes. Specifically, you will be responsible for:Providing Level 1 and 2 support, as needed; Level 3 issues will be escalatedManaging proprietary software change
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Posted 42 days ago | Updated 8 hours ago

Product Support Analyst (Only TX Location)

Conquest Consulting

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Remote

Contract

Job Title: Product Support Analyst Location : Austin TX (Fully Remote) Duration : 12+ Months possibility to extend Minimum Requirements:8 Years of Experience in Leadership of a help desk / service desk2 Years of Experience developing process / training documentation2 Years of Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Preferred Skills : (Optional)2 Years of Experience gathering and analyzing performance metrics2 Years of A
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Posted 14 days ago | Updated 13 days ago

CIVIL ENGINEER

USAJOBS

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On-site in San Francisco, California, USA

Contract

Duties Prepares cost estimates prior to full scope determination and prior to design. Engages in intensive search and study to determine factors that impact cost. Reviews A-E prepared estimates of the most complex nature. Visualizes and projects design features and construction methods to be utilized. Questions designers on conflicting information or information that is lacking to clarify estimating requirements. Completes Annual budget cycle project cost estimates updates of project cost estima
Posted 38 days ago | Updated 6 days ago

Help Desk

Apexon

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Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 40 days ago | Updated 22 hours ago

Software as a Service - Product Support REMOTE!

Beacon Hill Staffing Group

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Remote

Contract

Please respond to these questions on the top of your resume to be considered. Applicants not following this process may be immediately disqualified. Responses must include the proper number and letter format (please see below) in front of the answers on your resume/submission. Questions: 1a. Are you currently located in and will you be working in the USA for the entirety of this assignment? (Yes or no) 2a. How many years of SaaS (Software as a Service) support, administration or analysis exper
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Posted 10 days ago | Updated moments ago

Helpdesk Support

Sonus Software Solutions Inc.

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Remote

Third Party, Contract

Hello, Greetings from Sonus Software Solutions Inc. My name is Sam and I m a recruiter with Sonus Software Solutions based in Orem, UT. I m working on the below urgent requirement for one of our high profile. Please send me your updated copy resume and hourly rate requirements asap Email: you can reach me: EXT: 203 Role : Helpdesk Support Location: Los Angeles,CA Duration : 4 Years Contract Required Skills: Minimum Eligibility criteria: All proposed technical resource(s) must have minimum of t
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Posted 4 days ago | Updated moments ago