Baltimore, Maryland
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Today
Our client is seeking a highly motivated and technically skilled Service Desk Analyst. This role is primarily responsible for providing first-line technical support via phone to approximately 175 clients. The successful candidate will utilize the ConnectWise ticketing system to manage and resolve a wide range of technical issues, including but not limited to printer malfunctions, network connectivity, Windows 10 troubleshooting, and VPN support. Following initial training, the analyst may be req
Full-time
USD 45,000.00 - 55,000.00 per year