Helpdesk Engineer jobs in Chicago, IL

Oracle HCM Help Desk Functional Consultant (Case Management)

Remote

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3d ago

Requirement details: Job Title: Oracle HCM Help Desk Functional Consultant (Case Management) Location: Remote Duration: 12+ Months Responsibilities: Implement and configure Oracle HCM Help Desk. Manage HR Help Desk and Case Management functionality. Configure case categories, queues, priorities and assignment rules. Handle case routing, escalation and resolution. Configure HR service requests and employee self-service. Manage case lifecycle and workflow configurations. Perform SIT, UAT and func

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Contract, Third Party

Depends on Experience

Prism Trainer/Help Desk Specialist

Remote or District of Columbia

•

Today

Welcome to Verdantas, where innovation meets sustainability, and your career finds purpose! At Verdantas, we're redefining environmental consulting and sustainable engineering through our use of cutting-edge modeling and digital technology and our genuine commitment to people. Our work spans high-growth sectors like water resources, resilient land use, energy transformation, and civil infrastructure. Our commitment to excellence, across more than 90 offices, is championed by a team of over 2,0

Full-time

USD 100,000.00 - 120,000.00 per year

2nd Shift Help Desk Support

Remote or Downers Grove, Illinois

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Today

Responsibilities Sentinel Technologies is seeking a customer-focused 2nd Shift Help Desk Support Technician to provide remote technical support and issue resolution for a diverse client base. This role is responsible for troubleshooting end-user hardware, software, operating systems, mobile devices, and cloud-based technology issues while delivering exceptional customer service. The ideal candidate will have experience supporting both Windows and Apple environments, managing ServiceNow tickets,

Full-time

Compensation information provided in the description

Help Desk Specialist – Application Support

Remote

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14d ago

Role: Help Desk Specialist Application SupportPosition Type: Full-TimeExperience: 5+ YearsWork Environment: US Federal GovernmentWork Schedule: MondayFriday, 8 hours per dayPosition SummaryArch Systems is seeking a Help Desk Specialist to provide technical support, user account administration, and incident management for the Mission Control application platforms. The ideal candidate will have hands-on experience supporting enterprise applications, troubleshooting user access issues, managing su

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Full-time

63000 - 70000

Technical Helpdesk & Network Remote Support Agent II

Remote

•

Today

Location: Remote - Anywhere in the USA Remote Work Requirements: This is a fully remote position open to candidates anywhere in the USA. Candidates must have reliable high-speed internet and a quiet, professional workspace free from distractions. The position will be assigned to either 2nd or 3rd shift. Job Type: Hourly Consultant Hours: 2nd Shift: Tuesday-Saturday, 5:30 p.m.-2:00 a.m. ET, with a 30-minute unpaid lunch 3rd Shift: Tuesday-Saturday or Sunday-Thursday, 12:00 a.m.-8:30 a.m. ET, w

Full-time

USD 22.14 per hour

Help Desk Specialist- Remote (DC, MD, VA- Locals only)

Remote or Maryland

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Today

About Swingtech Swingtech delivers innovative Information Technology and Professional Support services to a diverse range of clients across the federal and intelligence communities. With over 15 years of trusted experience as a systems integrator, we apply agile methodologies and deep industry insight to help our customers achieve greater efficiency, compliance, and cost savings. At Swingtech, we're committed to excellence and long-term success for our clients and our team. Location: Remote (w

Full-time

Compensation information provided in the description

Help Desk/Desktop Support Analyst

Remote or Raleigh, North Carolina

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Today

Description We are looking for a Help Desk/Desktop Support Analyst to join a contract team supporting customers. In this role, you will serve as an early point of contact for technical issues, helping users resolve problems related to Windows-based systems, peripherals, point-of-sale equipment, and related support tools. This opportunity is well suited for someone who communicates clearly, stays organized in a ticket-driven environment, and enjoys delivering dependable customer service in a fast

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Contract

USD 17.41 - 20.16 per hour

Tier 2 Helpdesk Analyst

Remote

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Today

Job Title: Tier 2 Helpdesk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel Required: None Type of Travel: None * * * The Opportunity: CACI is seeking an experienced Service Desk (Helpdesk) Tier 2 Analyst to join our team supporting the Department of Veterans Affairs. Applicants must have prior work experience working on Momentum Financials. We are looking for a candidate with strong an

Full-time

USD 63,300.00 - 129,700.00 per year

ServiceNow Help Desk Support

Remote

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Today

Job Family: SAAS/PAAS/Cloud Application Development Travel Required: Up to 10% Clearance Required: Active Secret What You Will Do: Lead ServiceNow initiatives with a primary focus on IT Service Management (ITSM), including Incident, Problem, Request, and Knowledge Management workflows.Engage with help desk agents, support teams, and business stakeholders to gather functional requirements and translate them into scalable ServiceNow solutions.Design, develop, and enhance ServiceNow applications

Full-time

USD 70,000.00 - 116,000.00 per year

System Administrator

Bolingbrook, Illinois

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Today

Position Summary The System Administrator / Network & Help Desk Engineer is responsible for maintaining, supporting, and optimizing the organization's IT infrastructure, including virtualization platforms, backup solutions, endpoint management systems, and network services. This role ensures high availability, security, and performance of IT systems while providing Tier 2/3 support to end users. Principle Responsibilities: System AdministrationAdminister and maintain enterprise IT infrastructu

Full-time

USD 90,000.00 - 100,000.00 per year

Helpdesk Team Manager

Remote

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Today

Description Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions. Synergy brings the experience and expertise necessary to deliver capability that provides tangible ROI to our customers. Our core areas of expertise are in the fields of Digital Transformation, Cloud Solutions, SaaS and Low-Code/No-Code Solutions, Emerging Technologies, Data Analytics and Visualization, Information Assurance, and Business Process Re-Engineering. Synergy offers its e

Full-time

USD 100,000.00 - 110,000.00 per year

IT Help Desk Administrator

Hoffman Estates, Illinois

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Today

Job Title: IT Help Desk Administrator - IT Operations (Helpdesk & Desktop Support) Location: Hoffman Estates / Goose Island, IL (On-Site) Reports To: Manager, IT Infrastructure & Operations Hours: Monday-Friday, 8:30am to 5:30pm Classification: Exempt Position Overview: We are seeking a motivated and customer-focused IT Help Desk Administrator to provide technical support for end users across DMG MORI USA locations. This role is responsible for delivering technical support services, trouble

Full-time

USD 65,000.00 - 70,000.00 per year

IT Help Desk Technician - Level 1 - Onsite

Chicago, Illinois

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Today

Genesis10 is currently seeking an IT Help Desk Technician - Level 1 - Onsite for a 3+ month contract to hire opportunity with a Major Insurance Company located in Chicago, IL. Compensation: $27.00 - $30.00 per hour, W2, based on qualifications Position Overview: This role is part of a growing End User Services team undergoing an IT service transformation focused on strengthening technical support and improving the end-user experience. This position provides hands-on technical support in a corpo

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Full-time

USD 27.00 - 30.00 per hour

Senior SAP ECP Help Desk Analyst

Remote

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3d ago

Position: Senior SAP ECP Help Desk Analyst Location: Remote with occasional travel to Denver, CO - Expenses paid Duration:3 to 6 months contract to hire Role Overview: Seeking a Senior SAP ECP Help Desk Analyst to provide Tier 1 support for SAP SuccessFactors Employee Central Payroll, assisting employees, HR, Payroll, and business users. Key Responsibilities: Handle payroll inquiries, system issues, and configuration requests. Troubleshoot incidents, resolve issues, and escalate complex

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Third Party, Contract

$55 - $60

Senior QA Test Engineer with Healthcare Claims, Medicaid Medicare or PBM (Pharmacy Benefits)

Remote

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17d ago

Job Descriptions: About Infinite: InfiniteisagloballeaderindigitalengineeringandITservices,withover20yearsofexperiencedrivingdigitaltransformation.WepartnerwithleadingFortune1000companiestodeliverinnovative,scalabletechnologysolutionsthatacceleratebusinessoutcomes. Withdeepexpertiseintelecommunications,healthcare,banking,andfinance,Infinitehelpsorganizationsoptimizeandmodernizetheirtechnologylandscapestoachievelong-termgrowthandefficiency. Title : IT Helpdesk Engineer Location : 3800 Kilroy Air

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Full-time

Depends on Experience

Help Desk Analyst

Hybrid in Schaumburg, Illinois

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25d ago

Help Desk Analyst This position will support NDS at their Schaumburg HQ in a hybrid work environment where they are onsite 2 days a week by providing technical advice, guidance, and informal training to end users (local and remote) for hardware and software. Perform necessary diagnostic and corrective actions for hardware and software problems. Respond, resolve and document all service tickets using NDS proprietary ticketing system. Provide high level of customer satisfaction in a timely manner.

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Full-time

$40,000 - $55,000

Helpdesk Engineer jobs in Chicago, IL, USA