Helpdesk Engineer jobs in Connecticut

Manchester, Connecticut

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Today

Description Help Desk Technician - Level 2 Location: Manchester, CT A Robert Half client is seeking a Help Desk Level 2 Technician to provide day-to-day technical support to end users. Responsibilities: Troubleshoot and resolve Level 2 desktop, hardware, and software issuesSupport Windows environments, Microsoft 365, and Active DirectoryEscalate complex issues as needed and document work in a ticketing system Requirements Qualifications: 5+ years of Help Desk or Desktop Support experienceStro

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Contract

USD 19.79 - 22.91 per hour

Help Desk Analyst

Middletown, Connecticut

•

Today

Help Desk Analyst Must be able to lift 25lbs Must possess CT drivers license A minimum of one (1) year of prior experience demonstrating the following knowledge and skills: PC Hardware and software installationEnd user support - face to face and via telephoneExcellent customer service skillsIt s highly desirable that the candidate also have: Experience with computer system and user administration.Technical familiarity with Microsoft Active Directory.Experience with Windows 10,11Experience with

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Contract, Third Party

Depends on Experience

Help Desk Analyst I

Ridgefield, Connecticut

•

Today

Description We are looking for a skilled Help Desk Analyst I to join our team on a contract basis in Ridgefield, Connecticut. In this role, you will provide technical support and excellent customer service to clients, ensuring the smooth operation of computer systems and networks. If you thrive in a fast-paced environment and have a strong foundation in troubleshooting and IT support, we encourage you to apply. Responsibilities: Deliver attentive and courteous customer service to clients, addre

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Contract

USD 21.85 - 25.30 per hour

Help Desk Analyst

Hartford, Connecticut

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Today

Job ID: 65620 Job Title: Help Desk Analyst Location: Onsite, 505 Hudson Street, Hartford, Connecticut 06106 Duration: 12 Months Client: State Of CT - DCF Job Description: The agency needs to engage the service of a Help Desk Technician consultant position. The candidate will provide telephone and remote control support for level one computer issues and participate in the processing and maintenance of DCF User Administration forms. A primary focus of this candidate will be receiving forms for age

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Full-time, Part-time, Contract, Third Party

Help Desk Analyst

East Hartford, Connecticut

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5d ago

Works on-site in Middletown, CT Must pass drug screening Must pass background check (local, state police, FBI Fingerprint, and Child Protective Services) Must possess CT drivers license Must be able to drive Must be able to lift 25lbs Title : Help Desk Analyst -65620 Location : Hartford, CT Duration : 6 + Months Job Type : C Description : SCOPE OF WORK The agency needs to engage the service of a Help Desk Technician consultant position. The candidate will provide telephone and remote-control s

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Contract

Depends on Experience

Help Desk Analyst

Hybrid in East Hartford, Connecticut

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20d ago

Key Responsibilities:Help Desk & Application Support: Provide first-level technical support via phone and email; troubleshoot, diagnose, and resolve user issuesOwn incidents end-to-end with proactive follow-up and timely resolutionDocument, track, and manage tickets, ensuring accurate and up-to-date case notesEscalate complex issues to appropriate teams while maintaining ticket flowFollow established help desk processes, SLAs, and escalation proceduresUser Support & Documentation: Maintain and e

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Contract

Help Desk Support Analyst

East Hartford, Connecticut

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Today

Application Support Analyst 55 Farmington Avenue Hartford, Connecticut 06107 05/01/2026 - 05/01/2027 Note: Hybrid Position SCOPE OF WORK The Criminal Justice Information System (CJIS)CISS Electronic Workflow Help Desk Analyst (Training & Onboarding Support) is an additional position required based on uncovered needs while onboarding municipal police departments and other criminal justice partners to the CISS Electronic Workflow. This position will be responsible for providing remote support,

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Third Party, Contract

Depends on Experience

Help Desk Analyst

Hybrid in East Hartford, Connecticut

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23d ago

Help Desk Support: Exhibit quick-response customer support and work with clients over the phone to troubleshoot, analyze, diagnose and engage appropriate technical resources to resolve client issues. Provide proactive follow-up, effective problem resolution, and end-to-end ownership of the problems. Ability to develop good rapport with technology and law enforcement staff to foster positive team development to ensure accurate and timely updates and resolution to customer issues. Must follow all

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Contract

45 - 46

Direct Client: Help Desk Support (Training & Onboarding Support) @ Hartford, CT Hybrid Only Locals

Hybrid in Hartford, Connecticut

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Today

Help Desk Support (Training & Onboarding Support) Hartford, CT Hybrid Only Locals One Year Project Looking for the candidates who can work without any visa sponsorship. Connecticuts Criminal Justice Information System (CJIS) is the umbrella term for the activity among agencies with criminal justice responsibilities to bring greater cohesion and effectiveness by improving the way they communicate and share information across system components, and how they manage data on crime and criminal o

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Contract, Third Party

Depends on Experience

Remote Helpdesk Support Technician (Active Directory)

Remote or Jacksonville, Florida

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Today

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Monday-Friday 2pm-11pm EST, Monday- Friday 1pm -10pm EST Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working on

Full-time

USD 50,000.00 - 55,000.00 per year

Remote Helpdesk Support Technician (Active Directory)

Remote or Dallas, Texas

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Today

Full-time

USD 50,000.00 - 55,000.00 per year

Senior Help Desk Technician II

Remote or San Francisco, California

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Today

Senior Help Desk Technician II Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cu

Full-time

USD 108,000.00 - 156,000.00 per year

Senior Help Desk Technician

Remote or San Francisco, California

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Today

Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutti

Full-time

USD 40,000.00 - 80,000.00 per year

Help Desk/Desktop Support Tech

Remote or Gainesville, Florida

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Today

Description We are looking for a Support Technician to provide Tier 2 support for client environments North East Florida to Gainesville & Daytona. This Long-term Contract position is ideal for someone who enjoys resolving complex desktop, Microsoft, and network-related issues while working across multiple organizations and user groups. The role requires strong troubleshooting ability, clear communication, and a service-focused approach to maintaining reliable IT operations. Responsibilities:

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Contract

Help Desk/Desktop Support Tech

Remote or Gainesville, Florida

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Today

Description We are looking for a Support Technician to provide Tier 2 support for client environments North East Florida to Gainesville & Daytona. This Long-term Contract position is ideal for someone who enjoys solving complex desktop, Microsoft, and network issues while maintaining a high level of service for end users. The role supports a managed services setting, requiring strong troubleshooting ability, clear communication, and the flexibility to balance multiple priorities across differe

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Contract

Help Desk Analyst

Hartford, Connecticut

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Today

Help Desk Analyst (Onsite) Primary Location: Hartford, Connecticut V-Soft Consulting is currently hiring for a Help Desk Analyst for our premier client in Hartford, Connecticut. Education and Experience A minimum of one (1) year of prior experience demonstrating the following knowledge and skills:PC Hardware and software installation.End user support - face to face and via telephone.Excellent customer service skills. Highly desirable:Experience with computer systems and user administration.Te

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Contract

Depends on Experience

Help Desk Analyst

East Hartford, Connecticut

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Today

Help Desk Analyst 505 Hudson Street Hartford , Connecticut 06106-0000 06/01/2026 - 05/30/2027 Note: Onsite job The Department of Children and Families depends on the core, mission-critical applications, LINK and IV-E, Connecticuts Federally-reimbursed SACWIS (Statewide Automated Child Welfare Information System). Implemented in 1996, available on every desktop, and used by over 2,000 social workers and case managers, the application has been enhanced and modified continually to meet data cap

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Contract

Depends on Experience

Help Desk Specialist

Remote

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13d ago

Help Desk Support Location: Remote Duration: Contract Overview We are seeking a detailoriented and customerfocused Help Desk Specialist to provide functional and technical support for enterprise web applications. This role is responsible for triaging issues, supporting end users, collaborating with technical teams, and ensuring smooth operation of businesscritical systems. The ideal candidate is a strong communicator with experience in service management tools and a passion for solving problems.

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Contract

Depends on Experience

Direct Client: Help Desk Technician @ Middletown, CT Onsite

Middletown, Connecticut

•

Today

Help Desk Technician Middletown, CT Onsite One Year Contract Looking for the candidates who can work without any visa sonsorship. Candidate Must Be Local Must pass drug screeningMust pass background check (local, state police, FBI Fingerprint, and Child Protective Services)Must possess CT drivers licenseMust be able to driveMust be able to lift 25lbs The Department of Children and Families depends on the core, mission-critical applications, LINK and IV-E, Connecticuts Federally-reimbursed SA

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Contract, Third Party

Depends on Experience

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Helpdesk Engineer jobs in Connecticut, USA