Helpdesk II Jobs

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Help Desk Technician

CSI Companies

•

Birmingham, Alabama, USA

Contract

Help Desk Technician Job Description: CSI Companies is looking for an entry level Help Desk Technician that can provide technical support on site in Birmingham, AL. Are you an individual who has vast knowledge and skills to handle more complex customer issues? Then you would be a great fit to provide end-user troubleshooting and support to internal and external customers. Help Desk Technician will function as part of a team, inclusive of customers, and must demonstrate written and communicatio
Posted 60+ days ago | Updated moments ago

Help Desk Support - Onsite - Local to MS only

MSYS Inc.

•

Jackson, Mississippi, USA

Contract, Third Party

Role :- Help Desk Support - Onsite - Only local to MS Location :- Jackson, MS, USA Duration :- Long Term Job Description :- Very long term project; initial PO for 1 year but expected to go for multiple years Webcam interview Need 3 verifiable referencesOnsite only local to MS Accuracy, and ease of use for all stakeholders. Selected candidate s role will focus on providing all levels of support to our customer base, bothremotely and onsite. Candidate will be the initial point of contact wit
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Posted 4 days ago | Updated 2 days ago

Help Desk Analyst

Red Oak Technologies, Inc.

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Cary, North Carolina, USA

Contract

Red Oak Technologies is a leading provider of comprehensive resourcing solutions across a variety of industries and sectors including IT, Marketing, Finance, Business Operations, Manufacturing and Engineering. We specialize in quickly acquiring and efficiently matching top-tier professional talent with clients in immediate need of highly skilled contract, permanent or project management based resources. **Candidates must be able to work onsite at client site, 5 days a week** Helpdesk Analyst 6 w
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Posted 6 days ago

The EHR Helpdesk Shift Lead

UniMind Software Solutions,Inc

•

Raleigh, North Carolina, USA

Contract, Third Party

EHR Helpdesk Shift Lead 12 Months RTP Raleigh, NC Hybrid Webcam Interview Only The EHR Helpdesk Shift Lead serves as the senior technical lead and subject matter expert for Epic-related support activities within the centralized IT Helpdesk. Experience supporting Epic EHR is required. Position Summary This role provides expert-level troubleshooting, guides lower-tier analysts, and ensures effective support coverage during their assigned shift. The Shift Lead plays a critical role in ensuring inci
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Posted 2 days ago | Updated 2 days ago

Helpdesk Analyst

CSZNet, Inc

•

Harrisburg, Pennsylvania, USA

Contract, Third Party

HDA3 Location : Harrisburg, PA(Remote Position) Duration : 12 Months Contract Interview Types: Webcam Job Description Generally, the contractor will perform the following tasks: Provide PIERS Public Portal helpdesk support by responding to inquiries from citizens via phone and emailProvide PIERS helpdesk support by responding to inquiries from end-users via phone and emailMonitor and escalate PIERS system issues to supervisor and PIERS teamIdentify PIERS Public Portal website needsAssist with a
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Posted 3 days ago

Help Desk Analyst - HDA3 A4 SC3

Open IT Labs LLC

•

Remote

Third Party, Contract

REMOTE - CANDIDATES LIVING IN MAX. 1-2 HOUR S DRIVING DISTANCE FROM HARRIBURG, PA & WORK ONSITE AS NEEDED JD: Title: Help Desk Analyst - HDA3 A4 SC3 . Job# 764021 Client: State of PA, Harrisburg, PA Rate: $25/hour on C2C or $18/hour on W2 OBJECTIVES OF ENGAGEMENT The primary objective of this engagement is to provide helpdesk support to citizens accessing their immunization record through the PIERS Public Portal. This individual will also provide helpdesk support to end-users of PIERS. The con
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Posted 4 days ago | Updated 2 days ago

EHR Helpdesk Manager

UniMind Software Solutions,Inc

•

Raleigh, North Carolina, USA

Contract, Third Party

EHR Helpdesk Manager 12 Months Raleigh, NC Hybrid Webcam Interview Only The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioral healthcare facilities. Experience supporting Epic EHR and other clinical systems in a healthcare setting. This role is responsible for managing day-to-day helpdesk operations, ensuring high-quality customer service, coordinating incident and service request response, and leading a team of analysts/suppo
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Posted 2 days ago | Updated 2 days ago

Help Desk

Sentinel Technologies

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Edwards, Colorado, USA

Contract

Sentinel is seeking a Help Desk tech for one of its key partners. Are you a tech enthusiast with a knack for problem-solving. We are seeking an IT Support Specialist to be the go-to person for all day-to-day things IT. This role is pivotal in ensuring the seamless operation of our IT infrastructure, providing both on-site and remote support for a variety of equipment and user needs. This role is 100% onsite in Edwards, Co with occasional support onsite at neighboring locations. Qualifications 2
Posted 10 days ago

Help Desk

Kforce Technology Staffing

•

Orlando, Florida, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Help Desk fully onsite 5 days/week in Orlando, FL. Essential Functions: * Identify and diagnose issues and problems * Categorize and record reported queries and provide solutions * Support problem identification * Advise users on appropriate course of action * Monitor issues from start to resolution * Escalate, if needed, unresolved problems to a higher level of support * Provide essential online security advice and support * Password Rese
Posted 10 days ago | Updated moments ago

Helpdesk Support (Help Desk Field Support)

Amsys Innovative Solutions

•

Houston, Texas, USA

Full-time

A Help Desk (HD) Technician specializing in the deployment of devices across Windows, Mac, and Linux platforms, with basic networking skills and travel requirements, typically has the following responsibilities and qualifications: Responsibilities: Device Deployment: Install, configure, and deploy devices (Windows, Mac, Linux) on-site for clients or within the organization. Network Support: Handle basic networking tasks, such as setting up routers, switches, and troubleshooting connectivity iss
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Posted 12 days ago | Updated 1 day ago

Help Desk Support Technician

Elegant Enterprise Wide Solutions

•

Jackson, Mississippi, USA

Full-time, Third Party

REQUIRED SKILLS/EXPERIENCE # YEARS Experience working in a help desk environment 3 Experienced with providing support for M365 Applications 3 Experience providing remote assistance using various platforms 3 Experience in desktop\laptop troubleshooting, and software installation 3 Hardware Implementation and Deployment 3 Basic Active Directory Management 3
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Posted 2 days ago | Updated 5 hours ago

Business Analyst (Help Desk Environment)

Trigyn Technologies, Inc.

•

Albany, New York, USA

Third Party, Contract

Trigyn's direct government client has an immediate need for a Business Analyst in Albany, NY. Description: This position will develop and/or maintain business requirements, test plans and test cases and perform functional and regression testing on applications. This position will also support applications in a help desk type environment. This individual will be expected to participate in the following activities: ? Analyze system documentation and system artifacts to develop an understanding
Posted 16 days ago | Updated moments ago

Helpdesk Manager

Software People, Inc.

•

Raleigh, North Carolina, USA

Contract

Helpdesk Manager Location: Raleigh, NC Duration: 12+ months Phone/Skype Hire. Onsite from day 1 The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioral healthcare facilities. This role is responsible for managing day-to-day helpdesk operations, ensuring high-quality customer service, coordinating incident and service request response, and leading a team of analysts/support specialist and 3 shift leads. This position plays a key l
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Posted 2 days ago

Help Desk Analyst (HYBRID) (NIGHT-SHIFT)

NetSource, Inc.

•

Eagan, Minnesota, USA

Contract

Please note that this is a 6 months contract position. Work schedule of 11 pm 7:00 am CT. Shift will include weekends and days off are TBD (most likely Wednesday/Thursday). New Hires will need to work first shift (M-F) - days for at least the first two weeks for training purposes. Exact details will be discussed with candidate during interview. Location: Eagan, MN Basic Qualifications: To be considered for this position, you must minimally meet the knowledge, skills, and abilities listed below:
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Posted 9 days ago | Updated 3 days ago

EHR Helpdesk Manager - Hybrid

MSYS Inc.

•

Raleigh, North Carolina, USA

Third Party, Contract

Role :- EHR Helpdesk Manager - Hybrid -Only local to NC Location :- Raleigh ,NC -USA Duration :- Long term Job Description :- Interview Type Webcam Interview Only Very long term project; initial PO for 1 year, expect to go for 4+ years Hybrid Short Description: The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 stateoperated behavioral healthcare facilities. Experience supporting Epic EHR and other clinical systems in a healthcare setting. Job D
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Posted 2 days ago

Help Desk Manager

Ariel Partners

•

Stafford, Virginia, USA

Contract

Active Top Secret clearance is required We are seeking a seasoned Help Desk Manager to lead and oversee Tier 1 and Tier 2 support operations for a high-security government program. The ideal candidate will have extensive experience managing help desk teams, resolving technical issues, and maintaining high customer satisfaction in a fast-paced, mission-critical environment. This role requires a hands-on leader with strong troubleshooting expertise, superior communication skills, and experience w
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Posted 14 days ago

EHR Helpdesk Manager

Vector Consulting, Inc

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Raleigh, North Carolina, USA

Contract

Our government client is looking for an experienced EHR Helpdesk Manageron a hybrid 12+ months renewable contract role in Raleigh, NC. #of positions: 2 Position: EHR Helpdesk Manager Job Description The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioural healthcare facilities. This role is responsible for managing day-to-day helpdesk operations, ensuring high-quality customer service, coordinating incident and service request
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Posted 2 days ago | Updated 2 days ago

Helpdesk/Refresh Technician

AgreeYa Solutions

•

Pleasanton, California, USA

Contract

Title- Refresh Technician/ Help Desk Analyst Location- Pleasanton Duration- 12 + Months Job Description: Handle a tech refresh of 500 - 1200 laptops.Flexible schedule required as they will be working with international customers. Schedule will change over the course of the assignment.Monitor and respond quickly and effectively to requests received through the operations center. Monitor service desk for tickets assigned to the queue, and process on a first-in first-out basis with respect to task
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Posted 5 days ago | Updated 2 days ago

Desktop Support Analyst, Help Desk Support Analyst

Sunrise Systems, Inc.

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Raleigh, North Carolina, USA

Contract

Job Title: Service Support Analyst- Expert (Desktop Support Analyst, Help Desk Support Analyst) Job ID: 25-08098 Location: Raleigh, NC Duration: 12 months of contract Agency Interview Type: Webcam Interview Only Expected Skills: Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience. Description (including, but not limited to): Technical assistance, support, and advice to
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Posted 10 days ago | Updated 2 days ago

Help Desk Lead

Ariel Partners

•

Stafford, Virginia, USA

Contract

Active Top Secret clearance is required We are seeking a skilled Help Desk Lead to oversee daily operations of a technical support team supporting a secure government program. The ideal candidate will have proven experience in team leadership, software troubleshooting, and user support within high-security environments. This role requires excellent communication, documentation skills, and familiarity with Microsoft Office tools and SharePoint. Experience with CODIS is strongly preferred. Key Re
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Posted 14 days ago