Helpdesk Technician jobs in Maryland

Joint Base Andrews, Maryland

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Today

Overview The Work: The Help Desk Technician serves as the frontline resource for technical support and customer assistance, ensuring users experience minimal disruption in accessing and using information technology systems. This position involves diagnosing and resolving technical hardware and software issues, providing expert-level customer service, and maintaining comprehensive knowledge of IT environments. This position aligns with Cayuse's core values of Innovation, Excellence, Collaboratio

Full-time

Depends on Experience

Helpdesk Technician

Joint Base Andrews, Maryland

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Today

Overview The Work: The Helpdesk Technician will support end users for our clients' IT Help Desk Support Services This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. Responsibilities Key Responsibilities: Meet daily IT operational requirements of approximately 1400 users. 900-1200 (tickets per month).Deliver operational computers to end users within the same day 90% of the time.Ensure the end user is notified directly by a h

Full-time

Depends on Experience

ATM Help Desk Technician (2nd Shift & Weekends)

Remote or Virginia

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Today

Job Title: ATM Help Desk Technician (2nd Shift & Weekends) Location: Remote, EST, USADuration: 5 Months Contract Schedule & Shift Details: Hours: 3:00 PM 12:00 AM EST Days: Saturday Sunday Every weekend they will be working (40 hours/week) (Training will be 3 weeks 8am-5pm) Days Off: Two consecutive days off during the week. Position Overview: We are seeking a proactive and technically skilled ATM Help Desk Technician to join the Technical Operations Center Technician Support team. In this rol

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Contract

USD0 - USD0

Help Desk Technician - SWINGS - TS/SCI w/ poly

Annapolis, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Computer Hardware, Computer Systems, Remote Support Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 3 + years of related experience ship Required: Yes Job Description: HELP DESK TECHNICIAN SHIFT: SWINGS HOURS: 1400-22

Full-time

USD 25.63 - 34.50 per hour

Help Desk Technician - Swing Shift - TS/SCI w. Polygraph

Annapolis, Maryland

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Today

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: IT Help Desk, Remote Support, Troubleshooting Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Help Desk Technician - Swing Shift - 1400 to 2200 Transform technology into opportunity as

Full-time

USD 22.26 - 28.75 per hour

Technician 1 - Help Desk Support

Remote

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Today

Description & Requirements This position will support our Centers for Medicare & Medicaid Services (CMS). The Helpdesk is the central point for Providers to report problems and seek assistance with problem reports and service requests. The help desk also provides vetting and approval, and offers ongoing support for the Medicare Provider community for all aspects of the Identity Management web self-registration and profile Management process. This is a fully remote, temporary position with a proj

Full-time

USD 19.00 per hour

Helpdesk Support - Remote

Remote or Oklahoma City, Oklahoma

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Today

Job#: 3016926 Job Description: Job Title: Helpdesk Technician Location: Remote Duration: Long-term, open-ended contract Shift: Must be flexible with schedule, 1st, 2nd and 3rd shifts Pay Rate: $15/hour Orientation Start Date: 2/2/2026 Job Description: Responds to customer technical problems/issues related to software and applications via phone and/or online support.High-volume, fast paced call center environment.PC software and application support experience needed. Requirements: Must be f

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Full-time

USD 15.00 per hour

IT Technician III (Surveillance & Access Control) ::: Madison Wisconsin ::: Local Candidates only

Remote or Hybrid in Madison, Wisconsin

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Today

ROLE TITLE: Surveillance & Access Control Technician Location: Madison Wisconsin Contract: 18+ Months MUST: 5+ Years at minimum (ideally 10+) in desktop support, service desk, help desk (etc.)Cisco NetworkingWeb Filtering (PaloAlto, ZScaler)Video Surveillance SystemsDoor Control SystemsBuilding Automation Systems

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Contract

Depends on Experience

Information Technology Support Specialist - TS/SCI w/Poly

Annapolis, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Help Desk Software, Remote Support, Technical Issues Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: HELP DESK TECHNICIAN Advance how our customers operate while you advance your career. Join GDI

Full-time

USD 34.00 - 46.00 per hour

Remote ISP Support Technician

Remote or Cedar Rapids, Iowa

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Today

Position Overview The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Key Responsibilities Respond to and resolve a high volume of IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting.Diagnose and reso

Full-time

USD 15.00 - 15.50 per hour

Service Desk L1 Technician

Remote

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Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

Help Desk Supervisor - TS/SCI w/Poly

Annapolis, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Arts, Collaborating, Planning Ability, Researching, Special Projects Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: HELP DESK SUPERVISOR Advance how our customers operate wh

Full-time

USD 93,500.00 - 126,500.00 per year

Data Integrity and Reporting Specialist

Remote or Seattle, Washington

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Today

Job Description Data integrity and Reporting Specialist As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills and dedication to build stronger minds and a healthier world. UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuit

Full-time

USD 54,732.00 - 73,608.00 per year

Desktop Support Technician

Maryland

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Today

More About the Role: NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by f

Full-time

USD 35.00 - 38.00 per hour

Field Technician

Hyattsville, Maryland

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Today

Description We are seeking a Field Technician II to provide exceptional IT support for CDC staff. In this role, you will deliver outstanding customer service via phone and email, assisting users in Windows 11 environments. Responsibilities include taking incoming requests, logging calls in the ticketing system, and resolving technical issues promptly to meet SLAs in a high-volume setting. You will support remote customers using Citrix and troubleshoot remote access issues, perform basic network

Full-time

USD 15.00 - 20.00 per hour

Field Technician

Hyattsville, Maryland

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Today

Description We are seeking a Field Technician II to provide exceptional IT support for CDC staff under the ITISS contract. In this role, you will deliver outstanding customer service via phone and email, assisting users in Windows 11 environments. Responsibilities include taking incoming requests, logging calls in the ticketing system, and resolving technical issues promptly to meet SLAs in a high-volume setting. You will support remote customers using Citrix and troubleshoot remote access issue

Full-time

USD 15.00 - 20.00 per hour

ManageEngine Consultant

Remote

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2d ago

Role: ManageEngine Consultant Location: 100% Remote Duration: 6+ months We need a resource who has ManageEngine experience who can help us stand up/ build-out Asset Explorer (part of the ManageEngine ServiceDesk Plus suite). Our biggest struggle/hurdle right now is getting SSO and AD (Entra) solution stood up. We re working with ManageEngine directly, but if you know anything about this vendor, it is difficult to get good direction from them so we need someone who knows this app and can work w

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Contract

Depends on Experience

Field Technician 1 - Hyattsville MD. - CDC Program-

Hyattsville, Maryland

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6d ago

Program Name:CDC Information Technology Infrastructure Support Services (ITISS)Our work depends on Field Technician I joining our team to support the software/hardware services that are provided.HOW A FIELD TECHNICIAN I WILL MAKE AN IMPACTProvide outstanding customer support assistance via phone and email in Windows 10/11.Take incoming customer requests over the telephone, log calls into the ticket tracking system and resolve the technical issues in a timely manner.Meet SLAs in a high volume wor

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Contract

20 - 23

IT Service Desk Technician

Baltimore, Maryland

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Today

Trigyn's direct client has a contract to hire opportunity (Temp to Perm full time) for an IT Service Desk Technician in Baltimore, MD (HYBRID). The particulars of the position are as follows. Description: The client is seeking an IT Service Desk Technician to serve as the first point of contact for customers seeking technical assistance via remote support technologies. The Help Desk Tech will perform troubleshooting with customers and determine the best solution for technical issues and queries

Contract

DOE

Help Desk Support Technician

Baltimore, Maryland

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Today

Overview DecisionPoint Corporation is seeking a Help Desk Support Technician to join our team! The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time voice and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and r

Full-time

USD 19.00 - 21.00 per hour

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Helpdesk Technician jobs in Maryland, USA