Helpdesk jobs | Dice.com

Salt Lake City, Utah

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Today

Job#: 3045648 Job Description: Help Desk Location: Salt Lake City, Utah (Hybrid) Role Overview As a Level 1 Help Desk Technician, you will provide technical support to an internal retail team. The role involves using a ticketing system to manage and resolve customer tickets, ensuring a high level of customer satisfaction. This position offers an opportunity to join and grow within the organization. Key Responsibilities Utilize ServiceNow for ticket management and resolution tracking.Handle a

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Full-time

$21 - $21 per hour

IT Help Desk Technician I

Anaheim, California

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Today

Join an established, yet growing company // tremendous stability and growth within the team This Jobot Job is hosted by: Lincoln Sprague Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $23 - $25 per hour A bit about us: We are an established manufacturers in Southern California, with both a local and global presence. We've been experiencing steady growth year-over-year and looking to add another individual to our Help Desk Team. With over 5

Full-time

USD 23.00 - 25.00 per hour

IT Help Desk Technician I

Glendale, California

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Today

Full-time

USD 23.00 - 25.00 per hour

IT Help Desk Technician I

Pasadena, California

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Today

Full-time

USD 23.00 - 25.00 per hour

Helpdesk Analyst

Philadelphia, Pennsylvania

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6d ago

Name of Position: Helpdesk AnalystLocation: Philadelphia PANote: 2 rounds of interviews; 1 will be online second interview will be in-person Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsExcellent an

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Contract, Third Party

Depends on Experience

Helpdesk Analyst

Philadelphia, Pennsylvania

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15d ago

Name of Position: Helpdesk AnalystLocation: Philadelphia PANote: 2 round of interview 1 will be online second interview will be in-person Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink s eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal

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Third Party, Contract

$40 - $45

Helpdesk Analyst

Philadelphia, Pennsylvania

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14d ago

Name of Position: Helpdesk AnalystLocation: Philadelphia PANote: 2 round of interview 1 will be online second interview will be in-person Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsExcellent analy

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Third Party, Contract

Depends on Experience

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Remote

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Today

Company Overview: Req ID: 382288 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Job Description: All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be required depending on b

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Contract

$20 - $25

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Remote

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Today

Easy Apply

Contract, Third Party

$20 - $25

Urgent Role: Help Desk Analyst-Video Support: London, Ohio.

London, Ohio

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2d ago

Title/Role: Urgent Role: Help Desk Analyst 2-Video Support/ HD2 Work Location:Onsite JD: Job will be in person working in London, Ohio. equipment supplied Video Support Specialist Education: Preferred Education:4-year college degree Years of Relevant Experience:2 years Key Skills: Process and schedule for videoconference requestsand manage otherissues via telephone and email.Last year we scheduled over 12,000 conferences. Utilize Microsoft O365 Assist with day-to-day managem

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Third Party, Contract

Depends on Experience

Helpdesk Support - 3rd Shift

Columbia, South Carolina

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5d ago

Hansen Talent Group is seeking a Helpdesk Support Technician to support after-hours operations for a large IT institute in the greater Columbia, SC area. The ideal candidate is able to work 5:30PM - 7AM EST and interested in growing and learning as an IT Professional within an enterprise setting. The Helpdesk Support Technician will be responsible for providing end-user support and monitoring system/network logs to identify any potential performance issues and support incident management effort

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Full-time, Third Party

Depends on Experience

It Helpdesk Supervisor

McLean, Virginia

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Yesterday

The Support Services Supervisor is responsible for the day-to-day supervision and coordination of customer support operations serving internal and external customers, including technology service desk functions. This role oversees staff performance, service quality, ticket and call management, escalations, training, and knowledge management to ensure timely and effective customer support. The position provides hands-on leadership to the support team, monitors service activity and performance, ad

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Full-time

Depends on Experience

Help Desk / User Outreach Analyst

Hybrid in Charlotte, North Carolina

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6d ago

We are seeking a junior Help Desk / User Outreach Analyst to support enterprise-wide data cleanup initiatives within SMBC AD. This role will serve as the primary front line for user engagement, fielding inquiries and guiding users through remediation activities related to Enterprise Information Protection (EIP) system findings (e.g., Ghost Drive access cleanups, sensitive data exposure such as passwords in plain text, how to delete files from OneDrive, Network drives, how to share/remediate MS s

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Contract

Depends on Experience

Help Desk Specialist

Carson City, Nevada

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12d ago

Benefits: Medical, Dental, and Vision insurance, 401k, sick leave, and employee assistance program. Depending on your package selection, Averro offers PTO, paid holidays, and legal insurance. ROLE & RESPONSIBILITIES We are seeking a Help Desk Specialist for a state transportation agency which would be a great opportunity for someone with experience in IT support operations and technical troubleshooting looking to further their career in information technology services. Provide tier-one technic

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Contract

18 - 22

Help Desk Analyst

Philadelphia, Pennsylvania

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Today

Help Desk Analyst Duration: 12 Months Locations: Philadelphia, PA Position Overview Minimum skills and experience: Minimum 2 years of experience working in a single point of contact help desk Experience using Jira Service Management Helpdesk application Experience using GroupLinks eHelpdesk platform Experience using Genesys Cloud contact center and customer experience platform Strong customer service skills; telephone etiquette Great team-oriented interpersonal skill Great organizational skills

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Contract

Depends on Experience

Help Desk Specialist

Washington, District of Columbia

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9d ago

The Help Desk Technician provides firstline technical support to District government employees, ensuring timely resolution of IT issues and exceptional customer service. This role supports Districts mission by maintaining reliable access to technology services, troubleshooting hardware and software problems, and escalating complex issues to the appropriate teams. Key Responsibilities Technical Support & Troubleshooting Provide Tier 1 and Tier 2 support for desktops, laptops, mobile devices, prin

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Contract

Depends on Experience

IT Helpdesk Specialist-Hardware

Houston, Texas

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10d ago

IT Support SpecialistPosition Type: Contract with potential for Contract-to-HireWork Arrangement: Onsite We are seeking an IT Support Specialist with strong technical aptitude and excellent customer service skills to provide hands-on support in an onsite environment. This is an excellent opportunity for someone who enjoys troubleshooting, working directly with users, and supporting a variety of technology and mobile devices. The ideal candidate will have a solid general technology background, st

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Contract

Depends on Experience

EMR Help Desk

Remote

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6d ago

Experience providing both Epic EMR Tier 1 and MyChart Tier 1 supportExperience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)Experience writing knowledge base articles and tip sheetsExperience using ticketing systems (in this case ServiceNow experience is preferred)

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Contract

16 - 18

Helpdesk

Manassas, Virginia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: SCA Job Qualifications: Skills: Customer Service, Microsoft Windows, Teamwork Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 5 + years of related experience ship Required: Yes Job Description: Helpdesk At GDIT, people are our differentiators. As a Help Desk Technician, you will help ensure t

Full-time

USD 70,550.00 - 95,450.00 per year

Help Desk Analyst I

Indianapolis, Indiana

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Today

Anticipated End Date: 2026-09-03 Position Title: Help Desk Analyst I Job Description: Help Desk Analyst I Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. The Help Desk Analyst I will be responsible for receiving telep

Full-time