Helpdesk jobs

Associate Service Desk Technician – Tier I (SCA Shift 1 & 3, Sun)

Remote

•

Today

Overview GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to provide first-tier technical support to Veterans and VA providers. This role focuses on delivering outstanding customer service while assisting users with mobile device setup, application support, login troubleshooting, and basic hardware/software issues across platforms such as iOS, Android, Windows, and web-based video solutions. Success in

Sponsored

Full-time

USD 47,500.00 - 47,500.00 per year

Help Desk Analyst

Hybrid in Trenton, New Jersey

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Today

Hello, Zenosys is looking for NJAOC SCCO Help DeskAnalyst - Coordinator (747481) client Trenton NJ If you are available and interested in the below opportunity, please send me updated resume. Thanks Job Title NJAOC SCCO Help DeskAnalyst - Coordinator (747481)Location- Trenton NJ (Hybrid)Duration 12+ Months Contracts Highly Chance to Extend If you are interested, please provide the following details along with the updated resume to speed up the interview process. Full Legal Name as mentioned i

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Contract

$20

Help Desk

Madison, Wisconsin

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4d ago

On of our clients is looking for the position of Infrastructure Support-Help Desk based on following skills: Top Skills & Years of Experience: Customer Service, Basic IT Troubleshooting, Call center experience = 6 mo. experience Nice to have skills: Previous IT call center experience Onsite or remote: Must be WI residents or willing to relocate to WI at the candidate's expense prior to start date. This position is 100% ONSITE. This is a 24x7x365 support center which is open all Holidays an

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Contract, Third Party

Depends on Experience

Helpdesk Engineer 2

Lombard, Illinois

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Today

Helpdesk Engineer 2 Location 1161 South Main Street, Lombard, IL, 60148, United States Base Pay $65000.00 - $75000.00 / Year Employee Type FT Exempt Minimum Experience 5 Years Contact informationName Gemma Goffinet Email Description HELPDESK ENGINEER 2 Prescient Solutions is an award-winning, Chicagoland-based Managed IT Services Partner. We have been providing CIO-level advisory support as well on-site and remote IT services since 1996. Prescient is a 2025 winner of Inc. Magazine's Best Wor

Full-time

Compensation information provided in the description

Help Desk Support

Joplin, Missouri

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23d ago

Join Our Team as a Technical Support Specialist Make an Impact at a Global Food Leader! Are you passionate about technology and eager to support a dynamic manufacturing environment? We are seeking a dedicated and skilled Technical Support Specialist to be a vital part of the team at our Joplin Pet Food Manufacturing facility. This onsite role offers an exciting opportunity to troubleshoot, resolve, and elevate IT operations in a fast-paced setting, ensuring our production runs smoothly and secur

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Full-time

$20 - $23

Desktop/Help desk/It support engineer

Hybrid in Madison, Wisconsin

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22d ago

Desktop/Help Desk/ IT Support Engineer Duration: Long Term Location : Multiple Job Summary: We are seeking a skilled and customer-focused End User Support Level 2 Technician to provide advanced technical support to users within the organization. This role involves resolving escalated issues from Level 1 support, troubleshooting hardware and software problems, supporting IT systems, and ensuring seamless technology operations for end users. Key Responsibilities: Respond to and resolve second-lev

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Third Party, Contract

$10 - $30

Infrastructure Support - Help Desk I - Madison, WI

Madison, Wisconsin

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Today

Title: Help Desk I Duration: 6 Months (Possibility of extension) Location: Madison, WI - 53703 (Onsite) 2ND SHIFT POSITION Shift hours; Monday - Friday 4:00pm to 12:30am with 30 min unpaid lunch. . This is a 24x7x365 support center which is open all Holidays and to ensure adequate coverage an occasional shift in work hours and overtime may be necessary. Provides support to end users on a variety of IT issues, including but not limited to providing password and network access assistance. Iden

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Third Party, Contract

Entry Level Helpdesk Support

Houston, Texas

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Today

Job Description We are seeking a motivated and customer-focused Entry-Level Help Desk Support professional to provide first-level technical assistance to end users. The role involves troubleshooting hardware, software, and network issues, logging incidents, and ensuring timely resolution of IT-related problems. Key Responsibilities Helpdesk to assist with Windows upgrades Provide first-level technical support via phone, email, or ticketing system Troubleshoot basic hardware, software, printer,

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Contract

Help Desk Specialist II

Irvine, California

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30+d ago

Level 2 Helpdesk Technician Contract to Hire, location- Irvine. We are seeking a professional and customer-focused Level 2 Helpdesk Technician to provide advanced technical support for end users. This role involves troubleshooting software, hardware, and network issues, ensuring timely resolution through excellent communication and technical expertise. Key Responsibilities: Respond to user requests and incidents via ticketing system, phone, and email. Provide in-depth technical support for Micro

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Full-time

$30 - $34

EPIC EMR Helpdesk

Remote

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Today

Role : EPIC EMR Help Desk Location: Remote Contract Job Description: Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature) Experience writing knowledge base articles and tip sheets Experience using ticketing systems (in this case ServiceNow experience is preferred)

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Third Party, Contract

Depends on Experience

Help Desk Support

Los Angeles, California

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Yesterday

Help Desk Support Los Angeles, CA 12 months with Possible Extension Description: Supports the Information Technology Division by assisting professional staff in providing first-level technical support and troubleshooting for end users. Performs administrative and technical tasks to ensure timely resolution of service requests, maintain system accessibility, and uphold agency standards for IT operation The Help Desk Aide serves as the initial point of contact for users experiencing technical iss

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Contract, Third Party

Depends on Experience

Junior Help Desk Technician

White Plains, New York

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Today

Title: Junior Help Desk Technician.Location: White Plains, NY (onsite) Position Type: Full TimeCompensation Pay Range:$56,000-$58,000 Per YearJob Description: Join our team in a full-time capacity as a Junior Help Desk Technician based in White Plains, NY. In this role, you will be responsible for providing technical support and troubleshooting for users and network systems. The position involves maintaining hardware and software, as well as installing new technologies. Flexibility to work of

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Full-time, Contract

BASED ON EXPERIENCE

Level 2 Help Desk/ Network Support

Northport, Alabama

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22d ago

Level 2 Help Desk / Network Support Location: Tuscaloosa, AL (Onsite 4 days per week required) Compensation: $25$30/hour (hourly to start; transition to salary) Schedule: Flexible shifts; some evenings and Saturdays (11am-8pm Wednesday - Sunday) Start: ASAP (targeting January)About the Role We are hiring a Level 2 Help Desk to support a growing technical support environment and help improve ticket throughput and response times. This is a hands-on Level 2 escalation role supporting end users acr

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Full-time

$60000

Help Desk Analyst

Philadelphia, Pennsylvania

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Today

Job title: Help Desk Analyst Location: Philadelphia PA, 19122 Only W2 Job Description: Minimum skills and experience: Minimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink's eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsEx

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Contract

Depends on Experience

Helpdesk Support- Level 1

White Plains, New York

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Today

Helpdesk Support- Level 1 White Plains, NY Direct Hire $50,000- $54,000 Our client has experienced tremendous growth over the past year, doubling in size and looking to hire a few level 1 Technical Support Specialists! You will be responsible for troubleshooting 30-50 tickets daily for many locations nationwide. All support will be done over the phone, assisting internal employees with technical issues such as wifi troubleshooting, printer support, point of sale support, password resets, desk

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Full-time

USD 50,000.00 - 54,000.00 per year

Helpdesk Analyst - Temp

Hybrid in New York, New York

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30+d ago

Law firm experience required GENERAL SUMMARY: Under the supervision of Help Desk Management, provide support for the firm by identifying, troubleshooting and resolving technical problems, answering how-to questions and accommodating administrative requests. The Helpdesk Analyst needs to work effectively and efficiently with others throughout IS and the firm to deliver the objectives of the department and the firm. PRINCIPAL DUTIES AND RESPONSIBILITIES: Provide professional and friendly support

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Contract

Depends on Experience

Oracle Cloud HCM - Help Desk

Hybrid in Livermore, California

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17d ago

We are seeking an experiencedOracle Cloud HCM Help Desk Leadto support and lead theimplementation, design, configuration, testing, and rolloutof Oracle Cloud HCM modules, with a strong focus onHelp Desk / HR Service Delivery. This role will serve as the functional lead for the module, partnering closely with business stakeholders, technical teams, and implementation partners to ensure a successful deployment and post-go-live support model. Key ResponsibilitiesLead theend-to-end implementationof

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Contract, Third Party

Depends on Experience

L1 and L2 Helpdesk Support Engineer

Hybrid in Albany, New York

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2d ago

72 months experience providing L1 and/or L2 help desk support to end users via telephone, email, in-person. 60 months experience setting up end-user workstations with telephones, monitors, keyboards, mice, laptop docking station 60 months experience supporting users with Office 365 applications including Outlook, Word, Excel and PowerPoint 60 months experience diagnosing and repairing issues with HP and/or Xerox multi-function devices 60 months experience in using and also supporting users w

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Contract, Third Party

Depends on Experience

Helpdesk / Desktop Support Technician Onsite $25 an hr.

Memphis, Tennessee

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24d ago

ONSITE in Memphis.Provide Tier 12 helpdesk and desktop support for end users in a Windows environmentTroubleshoot hardware, software, and basic network connectivity issues Support laptops, desktops, printers, mobile devices, and peripherals Manage tickets using a standard ITSM tool and document resolutions clearly Assist with user onboarding, offboarding, and account access requests Escalate complex issues to engineering or infrastructure teams as needed 1+ year of hands-on helpdesk or desktop s

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Contract

$25

Retail Help Desk Technician

Los Angeles, California

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22d ago

Job Title:Retail Help Desk TechnicianRole OverviewThe Retail Help Desk Technician provides frontline technical support to store teams, ensuring point-of-sale systems, devices, and retail applications operate smoothly. This role supports a high-volume, fast-paced retail environment and focuses on rapid issue resolution, clear communication, and minimal disruption to store operations. Key ResponsibilitiesProvide Level 12 technical support to retail store users via phone, chat, and ticketing system

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Contract

$35

Jr Help Desk Admin

Princeton, New Jersey

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29d ago

Description: Responsibilities: Plain Help Desk support where candidates need to take calls and help users based on the training and documentation provided to them.

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Contract

20 - 25

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