Helpdesk Jobs

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Helpdesk Support Specialist

TEKsystems c/o Allegis Group

Raleigh, North Carolina, USA

Full-time

Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware

Helpdesk Support Technician

TEKsystems c/o Allegis Group

Huntsville, Alabama, USA

Full-time

Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware

Help Desk Analyst

Robert Half

Madison, Wisconsin, USA

Full-time

Description We are looking for a dedicated Help Desk Analyst to join our team in Madison, Wisconsin. This is a Contract-to-permanent position, offering an excellent opportunity to grow within a fast-paced, high-tech engineering environment. In this role, you will provide exceptional customer support, troubleshoot technical issues, and ensure system efficiency through effective problem resolution. Responsibilities: Provide first-level technical support for hardware, software, and network-related

Help Desk Analyst

Robert Half

New York, New York, USA

Contract

Description We are looking for a skilled Help Desk Analyst to join our team on a contract basis. In this role, you will provide technical support and troubleshoot issues related to both Mac and Windows operating systems, as well as various software applications. This position is based in New York, New York. Responsibilities: Deliver technical assistance for O365 applications, including Teams and Outlook, ensuring seamless functionality for end users. Provide support and troubleshooting for Mac

Help Desk Analyst III

Robert Half

Atlanta, Georgia, USA

Contract

Description We are looking for a skilled Help Desk Analyst to join our team in Atlanta, Georgia. This is a long-term contract position ideal for an IT specialist with expertise across Level 1 to Level 3 support. The role requires hands-on experience with technical tools, device management, and troubleshooting processes to ensure seamless operations. Responsibilities: Provide comprehensive IT support across Level 1 to Level 3, addressing technical issues efficiently. Manage service desk tasks,

Help Desk Technician

General Dynamics

Florida, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Active Directory (AD), Help Desk Support, ITSM Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Check out this great opportunity to join one of GDIT's fastest growing and long-standing programs! US Battlefield Information Collection

Help Desk Technician

TEKsystems

Hampton, Virginia, USA

Full-time

Description 3 day shift roles, 1 nightshift The IT Helpdesk Technician provides front-line support to staff by responding to technical inquiries, resolving hardware and software issues, and maintaining user satisfaction. This role is instrumental in supporting the institution's mission of academic excellence and service. Key Responsibilities: Serve as the first point of contact for users seeking technical assistance via phone, email, or in person. Diagnose and troubleshoot technical issues, incl

Help Desk Analyst

Robert Half

Kalamazoo, Michigan, USA

Contract

Description Are you ready to start your career in IT and technical support? We're seeking motivated Entry-Level Technicians to join our team and assist with equipment refreshes, swaps, and upgrades. This is your chance to gain valuable hands-on experience and grow your technical skills in a dynamic, collaborative environment! Requirements Key Responsibilities: Perform equipment swaps, upgrades, and refreshes onsite with high attention to detail.Troubleshoot and resolve technical issues related t

Help Desk Analyst/IT Support - Tier 1

Robert Half

Denver, Colorado, USA

Contract

Description We are looking for a motivated and adaptable Help Desk Analyst to provide Tier 1 IT support for our growing team in Denver, Colorado. This contract position offers an excellent opportunity to gain hands-on experience while supporting employees across multiple locations. If you have a passion for technology and enjoy troubleshooting and problem-solving, this role is ideal for you. Responsibilities: Deliver first-level technical support to employees, addressing hardware, software, and

Help Desk Specialist

Robert Half

Richmond, Virginia, USA

Contract

Description We are looking for a dedicated Help Desk Specialist to join our team in Richmond, Virginia. This long-term contract position offers an exciting opportunity to support and troubleshoot IT hardware and software issues while contributing to the overall efficiency of our technology services. The ideal candidate will bring strong problem-solving skills, technical expertise, and a collaborative mindset to ensure the seamless resolution of technical challenges. Responsibilities: Diagnose a

Help Desk Manager

Robert Half

Boise, Idaho, USA

Full-time

Description We are looking for an experienced Help Desk Manager to lead and enhance IT support services for a dynamic team in Boise, Idaho. This role involves providing strategic direction and hands-on leadership to ensure efficient and effective end-user support across the organization. The ideal candidate will excel in managing IT operations, implementing best practices, and fostering a collaborative environment for both users and technical staff. Responsibilities: Oversee and lead IT support

Help Desk Analyst

Robert Half

Remote or Pittsburgh, Pennsylvania, USA

Contract

Description We are looking for a dedicated Help Desk Analyst to join our team in Pittsburgh, Pennsylvania. In this long-term contract role, you will provide technical support to ensure smooth operations across various systems and platforms. This position requires strong communication skills, proactive problem-solving abilities, and a collaborative mindset to deliver exceptional service. Responsibilities: Provide timely and effective technical support for hardware, software, and system configura

Tier-1 Network Monitor/Help Desk Support

General Dynamics

Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Network Engineering Job Qualifications: Skills: Help Desk Support, Monitoring Tools, Network Operations Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Network Engineer Associate Join our technology leading team of men and women that solve some of the w

Workflow Eligibility Helpdesk Hybrid

Gainwell Technologies LLC

Oklahoma City, Oklahoma, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The qualified candidate will be responsible for assisting members applying for Medicaid services through the member portal. Th

Help Desk Analyst II

Robert Half

Grand Rapids, Michigan, USA

Full-time

Description We are looking for an experienced Help Desk Analyst II to join our team in Grand Rapids, Michigan. In this role, you will provide technical support and ensure the smooth operation of hardware, software, and network systems. Your expertise will help maintain the efficiency and security of our IT infrastructure while delivering exceptional service to end users. Responsibilities: Diagnose and resolve technical issues related to hardware, software, and network systems. Install, configur

Help Desk Analyst

Robert Half

New York, New York, USA

Contract

Description We are seeking a motivated and tech-savvy Help Desk Analyst to join our dynamic team. Located in a bustling city, this role involves providing essential support in a diverse, global setting. This role is a short-term contract employment opportunity. Responsibilities Efficiently manage and resolve client inquiries, maintaining a client-first approach at all times Prioritize tasks in a high-speed environment, ensuring tickets are addressed promptly and not left unresolved for long per

Help Desk Analyst I

Robert Half

Agawam, Massachusetts, USA

Full-time

Description We are looking for a Help Desk Analyst I based in Agawam, Massachusetts. This role is pivotal to our IT operations, providing essential support related to computer systems, both hardware and software, for multiple business units. You will be the first point of contact for technical support, ensuring smooth and efficient resolution of issues. Responsibilities: Provide technical assistance for queries and issues related to the computer systems, software, and hardware Efficiently troub

Help Desk Analyst or Helpdesk Technician @ Houston, TX (Onsite)

USG, Inc.

Houston, Texas, USA

Third Party, Contract

Title: End User Support Specialist Location: Houston, TX (onsite) Need local consultants only Duration: 6 8 months Rate: $13/hr Provide support for all phases of the personal computer lifecycle. Role Accountabilities Image and complete computer builds, and finalize the installation to the business core load specification as assigned Receive materials, inventory systems and parts, and maintain accurate asset and inventory management records using approved procedures and work processes Respond

Help Desk Analyst (MUST be Bilingual, Spanish/English)

Uniqsoft

Conyers, Georgia, USA

Contract, Third Party

Job Title: Help Desk Analyst 1 Location: East View Parkway Conyers, GA 30013 (Hybrid) Position type: Long term Contract Rate: DOE Job ID: 762935 Client: DDS - IT Interview type: Either Web Cam or In Person Note:- LOCAL CANDIDATES This position is located at DDS Headquarters in Conyers, Georgia. MUST be Bilingual, Spanish/English Short Description: Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertis

Help Desk Analyst

Robert Half

New York, New York, USA

Contract

Description We are looking for a skilled Help Desk Analyst to provide exceptional technical support to both corporate office staff and remote team members. This is a long-term contract position based in New York, New York, within the dynamic Real Estate & Property industry. The ideal candidate will excel in troubleshooting, configuring diverse technologies, and delivering top-tier service to end-users. Responsibilities: Respond promptly to technical support requests, ensuring timely resolution